Bought a pair of ski on sale, I was lucky to get them on a such good price. The quality is really great. The delivery took a little more than expected. Waiting to rest them asap.
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Review summary
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loved that the alpine shop had a discontinued model i wanted -- mizuno denim copper T24 @ 48 deg. -- but could find nowhere else. appreciated the easy-going yet enthusiastic tone of the sales rep on t... See more
Great value excellent advice a totally reliable family owned local ski shop shipping was fast and inexpensive. I will definitely buy from them again.
I called the shop before ordering online to make sure the item was in stock and what the timeframe was for expedited shipping. The person on the phone said he would look for the order and get it mail... See more
Company details
Information provided by various external sources
Alpine Shop is your one stop shop for all your winter sports & outdoor casual wear needs. Whether you are skiing, snowboarding, snowshoeing, racing down the mountain or just looking stylish for some Aprés Ski, we offer the best selection and most knowledgeable staff to help you make the best choice. Alpine Shop's philosophy is simple: Families, Fun and the Great Outdoors. Put those elements together in any combination and that's what we're all about. Our families have been in the ski business for over 50 years (since 1963) and have had a front row seat watching the ski industry evolve. We understand and cater to the needs of skiers and snowboarders. The Alpine Shop is nestled in beautiful Northern Vermont right in the middle of New England Ski Country. "Just Ask" is our motto and we truly mean it. Canada Goose, K2, Line, Volkl, Blizzard, Icelantic, Smith, Giro, Rossignol, Burton, Patagonia, Lilla P, The North Face & Prana are just a few of the many brands we offer. Our online store offers a sampling of the many wonderful products. If you do not see what you are looking for online, just ask and we will do our best to find it for you. If you have any questions or comments please contact us. See you on the slopes and remember to Ski Today. Work Tomorrow!
Contact info
1184 Williston Road. South Burlington, VT., 05403, South Burlington, United States
- 802-862-2714
- team@alpineshopvt.com
- alpineshopvt.com
4.5
Excellent
712 reviews
Hasn’t replied to negative reviews
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Product was packaged poorly.
Product was packaged poorly with binding just bouncing around in a box with the skies.
28 July 2023
I appreciate contacting me regarding…Contact
I appreciate contacting me regarding product out of stock then picking up shipping cost of remainder of order.
27 August 2023
Online purchase
Great customer service provided for my online order of skis and bindings.
2 August 2023
Great service on my skis
Great service on my skis, quick and they did follow up with a call.
28 July 2023
Resolution of problem
Update:
Hillary from Alpine Shops resolved the issue. She worked diligently to find what the issue was and correct it. The resolution exceeded my expectations and she exhibited the highest level of customer service. This experience will let me consider using Alpine Shop again in the future
I ordered a gift certificate for my nephew. It was supposed to be sent electronically. He never received it. I sent an email to the customer service address and have never received a response. I may have made an error when ordering but would like to know that. Very poor customer service
2 August 2023
Reply from Alpine Shop
I believe Hillary has resolved the issue here. Thank you for updating your reviews.
I am happy with the customer service…
I am happy with the customer service and shipping speed. However, the backpack arrived terribly packed in a destroyed box and not protected inside the box
1 August 2023
Purchased 2 shirts at a good price that…
Purchased 2 shirts at a good price that were on sale. Quick draw McGraw delivary. Thank-you :) much appreciated
29 July 2023
100% best and fastest shipping
28 July 2023
When I called to upgrade my ski…
When I called to upgrade my ski bindings, the person answering the call handles very well.
29 June 2023
Excellent Experience, Always
Love this place. Great customer service with a knowledgeable sales staff. I buy my ski and tennis equipment from Alpine.
29 June 2023
This was an excellent and easy site to…
This was an excellent and easy site to use. The prices are very competitive if not better and delivery was fast.
4 July 2023
Ease of ordering was better than other…
Ease of ordering was better than other sites. great follow up after the order, and tracking the order via UPS
27 June 2023
Great purchase experience!
First of all, Ian confirmed that the skis I wanted to buy were unique and that they were sold with bindings only. Then, I was directed to Heather in sales and she got my order straight and sent promptly. Finally, the sale price was exceptional, a great value.
28 June 2023
Fast shipping
Fast shipping. Fair price had the item I wanted which I couldn’t find elsewhere. I didn’t return but I appreciate the no nonsense policy.
24 June 2023
Exemplary Customer Service
The attention and courtesy extended throughout the purchase experience was much appreciated. I would like to recognize Ryan Smith in particular.
30 May 2023
Great price and fast shipping!
27 May 2023
Great price and fast delivery!
25 May 2023
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