Alpine Shop Reviews 712

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent value, with many appreciating the competitive pricing and good deals on products. The delivery service is consistently praised for being fast, free, and efficient, with items often arriving quickly and in good condition. People are also satisfied with the product selection and the overall ease of the ordering process. However, some people were dissatisfied with certain aspects of their orders, mentioning issues like receiving the wrong item or experiencing slight visual defects. A few other people also felt that communication could be improved, noting instances where they did not receive a response to inquiries or experienced delays in delivery.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and inexpensive... See more

Price

Reviewers highlight positive aspects of price. Many customers found great prices on skis and bindings, often... See more

Product

Customers had positive experiences with product. Many reviewers praise the great prices on skis and bindings,... See more

Order

Consumers find order to be ambiguous. Many reviewers praise the fast delivery, with some receiving items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a pair of ski on sale, I was lucky to get them on a such good price. The quality is really great. The delivery took a little more than expected. Waiting to rest them asap.

Rated 4 out of 5 stars

loved that the alpine shop had a discontinued model i wanted -- mizuno denim copper T24 @ 48 deg. -- but could find nowhere else. appreciated the easy-going yet enthusiastic tone of the sales rep on t... See more

Rated 5 out of 5 stars

Great value excellent advice a totally reliable family owned local ski shop shipping was fast and inexpensive. I will definitely buy from them again.

Rated 5 out of 5 stars

I called the shop before ordering online to make sure the item was in stock and what the timeframe was for expedited shipping. The person on the phone said he would look for the order and get it mail... See more


Company details

  1. Ski Shop

Information provided by various external sources

Alpine Shop is your one stop shop for all your winter sports & outdoor casual wear needs. Whether you are skiing, snowboarding, snowshoeing, racing down the mountain or just looking stylish for some Aprés Ski, we offer the best selection and most knowledgeable staff to help you make the best choice. Alpine Shop's philosophy is simple: Families, Fun and the Great Outdoors. Put those elements together in any combination and that's what we're all about. Our families have been in the ski business for over 50 years (since 1963) and have had a front row seat watching the ski industry evolve. We understand and cater to the needs of skiers and snowboarders. The Alpine Shop is nestled in beautiful Northern Vermont right in the middle of New England Ski Country. "Just Ask" is our motto and we truly mean it. Canada Goose, K2, Line, Volkl, Blizzard, Icelantic, Smith, Giro, Rossignol, Burton, Patagonia, Lilla P, The North Face & Prana are just a few of the many brands we offer. Our online store offers a sampling of the many wonderful products. If you do not see what you are looking for online, just ask and we will do our best to find it for you. If you have any questions or comments please contact us. See you on the slopes and remember to Ski Today. Work Tomorrow!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

712 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I can’t believe I got the Armada B Dogs…

I can’t believe I got the Armada B Dogs for that low of a price. They are my dream skis and they even had them in the 164cm. Shipping was free and also fast. I love all the way in Colorado and I have no idea how I got such a good deal but I am thankful.

26 April 2025
Rated 5 out of 5 stars

Knowledgeable staff

I ordered skis online and picked them up at the store. The salesman I spoke to at that time was very knowledgeable and experienced.

26 March 2025
Rated 5 out of 5 stars

Everyone at Alpine ski shop was…

Everyone at Alpine ski shop was extremely helpful and very friendly.
A couple of weeks ago I flew from Los Angeles to Spokane on Alaska Airlines. TSA opened my ski bag and obviously didn't close it properly, because when it arrived at the airport in Spokane, my ski bag was shredded the ski clothes I had wrapped around my skis were destroyed and my bindings look like they've been dragged half a mile across concrete. My first morning at Schweitzer, I took my skis with damaged bindings into Alpine Shop and Gary helped me out. He selected the Marker bindings that were comparable to what I had, removed my damaged bindings and installed the new ones at only half the install cost after hearing my story. Thankfully, this was a Tuesday morning and Gary was able to get them done for me in just over an hour, so I could get out and enjoy the beautiful mountain and snow.

While I was waiting, I asked one of the sales guys where I could find a drinking fountain. He walked me to the front of the store, went into a storage room. When he came out, he said they didn't have any water, but did have a cold beer and Asked if I wanted that instead. It was only about 9:40 in the morning, but hey, I was on vacation. He handed me a cold Rainier and didn't charge me anything for it.

When my skis were ready, Gary had warned me that he suspected the skis may have also sustained some damage caused by TSA and Alaska Airlines. Three days later, a high-speed crash on Upper G3, caused one of my skis to literally break in half just in front of the toe piece. I took the ski into Alpine shop to have the new bindings removed. The Schweitzer Alpine Shop didn't have the Volkl M7 in the length I wanted, so they referred me to their Sandpoint location, where Zach Vollmer was awesome in helping me purchase a new pair of Volkl M7’s and get my bindings mounted. It was a Friday and they were a bit busy, but they still got it done in less than an hour and 45 minutes. While I was looking around the shop, everyone else that worked there was super friendly and helpful. Along with my new skis and mounting, I purchased a new ski bag.

The next time I go to Schweitzer, Alpine Shop is the only ski shop I'll do business with.

Greg White

11 February 2025
Unprompted review
Rated 5 out of 5 stars

One of the best shops yet

One of the best shops yet

I deal with many ski shops but it always the small ones that treat you best and thats what this shop does. A great experience that will keep me coming back!

25 January 2025
Rated 5 out of 5 stars

Great experience

Great experience I ordered wrong part they noticed and gave me options for right part to order honoring original price. One of the most amazing customer experience services I have had.

26 December 2024
Rated 5 out of 5 stars

Salomon QST 106 Snow Ski Spring Sale Purchase

The sale on the snow skis were amazing. I could not find a lower price worldwide. The communication and support from the Alpine Shop team was amazing. Hillary at Alpine Shop is responsive with the communication and on top of it. The shipping was free which was also amazing with the skis packaged in a way not to cause any damage while shipping and arrived within a reasonable time with the free shipping. I will be buying from this shop again in the future.

Now to the Salomon QST 106 Snow Skis. Amazing snow skis and worth every penny. Already shredded six days on them in spring skiing conditions at Mammoth Mountain. These skis are truly the one ski quiver.

23 April 2024

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