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Alpha Travel Insurance Reviews 

17,370
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company, often returning year after year for their travel insurance needs. Customers consistently mention that obtaining a quote is very straightforward and prices are exceptionally reasonable compared to other options on the market. Many people appreciate finding affordable packages that comfortably fit their specific travel budgets and medical conditions without experiencing any major hassle. Users also find the digital platform extremely easy to navigate and simple to understand when browsing through various policy choices. Consumers frequently note that the entire online process is clear, providing helpful options, quick documentation, and supportive assistance whenever contacted.

What people talk about most

Price

People report positive experiences with price, consistently finding rates to be reasonable, competitive, and... See more

Service

Clients share positive opinions on service, highlighting competitive rates and user-friendly online tools.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently noting that the website and online... See more

Website

Consumers find website satisfaction to be exceptionally high, consistently praising the platform for being... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting very reasonable prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a wonderful 10 days holiday in Fuerteventura. Enjoyed every moment , safe in the knowledge that Alpha were there if we needed them . Our annual holiday insurance was not needed on this... See more

Rated 5 out of 5 stars

I don't often write reviews but unfortunately, during my last snowboarding holiday the worst happened. My accident, a dislocated shoulder and not my fault, necessitated a helicopter lift. Alpha Trav... See more

Rated 5 out of 5 stars

Used this company before and the price was always reasonable, service agent was very helpful, and took time to explain any queries i had. Highly recommended.

Rated 5 out of 5 stars

Website is easy to understand and negotiate. Sections are clear and it’s good that a number of price options are available. I have bought a number of policies now over the years .


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

About Alpha Travel Insurance

Written by the company

Alpha Travel Insurance has been specifically designed to be simple and straightforward – unusual for an insurance company we appreciate, but let’s face it, life is complicated enough. From our simple to follow website, through to our policy wordings, we’ve gone to great lengths so that everything is clear and easy to understand. Alpha stands out from the crowd because we have no ‘gimmicky extras’ in our policies, we simply give you the cover that provides you with the protection you need for your trip.

Why choose Alpha?

Written by the company

FREE cover for over 100 activities
We are able to provide cover for over 100 adventure and sports based activities. These are automatically included free of charge in your policy, why not try something new and live life to the full!
Save 15% when you book online
Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
Cover starts from under £10
At Alpha Travel Insurance, we offer a variety of low-cost travel insurance policies to fit your needs and budget. With no upper age limit on single trip policies (depending on your destination and duration of choice), and the ability to tailor your excess to what suits you, we offer you peace of mind at a great price. Easy peasy!
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Contact info

Alpha Travel Insurance

Cover starts from under £10 – get your quote now

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.6

All reviews

(17,370)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

The price we got for one trip for myself and my partner was fantastic, other insurance quotes I got was much more expensive.
Would certainly use again and recommend.

5 February 2026
Rated 5 out of 5 stars

Good value

Used these for a few years now.
They have a simple to use website with good choices on policies and very fair competitive prices too sometimes offering discounts.

14 April 2025
Rated 3 out of 5 stars

Chap got the dates wrong,we had to…

Chap got the dates wrong,we had to phone twice before a girl clear and distinctly put everything correct.This was the first time this happened to us

19 March 2026
Alpha Travel Insurance logo

Reply from Alpha Travel Insurance

Hi Desmond,

Thank you for taking the time to leave us a review and I am sorry to learn some information was taking incorrectly when you first called.

I am pleased to see our team were able to assist you clearly and amend the details accordingly.

Should you have any further queries, the customer service team can be reached on 0333 005 1079.

Kind regards,

Claire
Alpha Team

Rated 4 out of 5 stars

Knew what they were talking about!

The person who dealt with my application for travel insurance actually had a medical understanding of my pre-existing conditions unlike the other so-called expert companies I had tried. As a result I got my annual insurance and am looking forward to many happy holidays - thank you so much!

9 February 2026

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