AlphaSights Reviews 9,735

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, clear communication, and helpfulness, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth, intuitive user experience of the platform. However, some customers also noted occasional issues with the call-in system, experiencing mix-ups with passcodes and dropped calls. A few other people also felt that adjusting their profile details or correcting information was a demanding process.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform intuitive and easy... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Response time

Clients share positive opinions on response times, frequently highlighting prompt and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

There was a perfect match between what the client was looking to achieve and my area of expertise. Marco mine contact at AlphaSights for this project was very professional

Rated 5 out of 5 stars

Excellent way for researchers to get focused input. A very easy and straightforward company to partner with. Technology and process flow very well.

Rated 5 out of 5 stars

The associates I've interacted with at AlphaSights have been very professional and communicate clearly and in a timely manner. There has only been one instance where the scope changed to the point tha... See more


Company details

  1. Information Service
  2. Business and IT Consulting Agency
  3. Market Researcher

About AlphaSights

Written by the company

About AlphaSights

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with experts who have subject-matter experience in a specific industry. With 1500+ employees working across nine offices across the US, Europe, the Middle East, and Asia, AlphaSights is powered by our people and is consistently rated “Excellent” here on Trustpilot.

Our Client Service team members identify and engage subject-matter experts who can assist our clients in their market research. Interactions can take the form of calls, surveys, meetings, or longer-term advisories. AlphaSights experts range from C-suite executives to functional professionals to customers deeply familiar with the products or services of companies that our clients care about.

When we believe your professional experience is of interest to one of our clients, you’ll receive a direct call or message from an Associate at AlphaSights. Whether you’re an executive, doctor, buyer, academic, engineer, or anything in between, your knowledge is unique and may be particularly helpful for our clients.

If you are interested, please get back to the AlphaSights team member who contacted you and they will gladly share more details and answer any remaining questions.

Learn more about what AlphaSights does and what it means to be an AlphaSights expert: About AlphaSights AlphaSights Experts AlphaSights FAQs Expert testimonials Contact us Still unsure what this is all about? Wondering if it’s a legitimate opportunity? Not trusting this would be time well spent? Read about other AlphaSights experts’ experiences with us in these reviews!


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Call in system is awful

Call in system is awful. Simply doesn’t work. Multiple mixups on the passcodes, dropped calls, etc. Very unprofessional

22 April 2026
AlphaSights logo

Reply from AlphaSights

Hi Eric, thank you for sharing this feedback. Your point of contact has been in touch to address the inconvenience. We trust that the connectivity in future interactions will be smoother as we rarely have these issues. If there is any additional feedback you wish to share, please reach out to expert.relations@alphasights.com. Kind regards,

Rated 5 out of 5 stars

Highly recommend working with AlphaSights

The associates I've interacted with at AlphaSights have been very professional and communicate clearly and in a timely manner. There has only been one instance where the scope changed to the point that the client and I were not the right fit. Otherwise, their questionnaires and screening process has resulted in great matches. Call quality has been excellent.

21 April 2026

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