Great service from start to finish. We were let down last minute on a friday afternoon by a national company, I called Alpharod and spoke to really helpful member of staff who booked us in for the sam... See more
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I was very impressed with Alpha Rod’s service when I had a blocked drain. They were punctual, friendly, professional and found the source of problem, before submitting a reasonable quote to deal with... See more
Company replied
Arrived 1hr15 minutes late. Smelt of smoke. Spent 30 seconds looking at the relevant drain only to suggest he couldn't fix the problem. Then attempted to charge £200 + VAT. Bartered down to £90 +... See more
Company replied
Our normal trustee plumber was unable to find out how to deal with the issue. We had pretty much given up when a friend recommended Alpha Rod. We called and were reassured "don't worry we will sort yo... See more
Company replied
Company details
Written by the company
We unblock, repair and survey drains. We install treatment plants, make Wessex Water connections. We are rats and smell investigation experts (using smoke machines/multiple cameras) We have x10 vans working around the South West looking after our customers and look after the likes of Wessex Water, Dyson and Mulberry to name a few commercial customers who trust us.
Contact info
5 Faraday Park, Pegasus Way, Bowerhill, SN12 6TR, Melksham, United Kingdom
- 01249 448345
- office@alpharod.co.uk
- alpharod.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic service from all!
Had a sewage treatment plant installed at my property. I couldn't be happier or more satisfied with the service, from the whole team. All very highly experienced, knowledge and so professional and friendly.
I wouldn't hesitate to recommend Alpharod.

Reply from Alpha Rod
Glen from Alpharod is a legend!
Glen from Alpharod was a gent, and an absolute legend. He got the job done, no messing around and knew exactly what he was doing. Blockage was removed within an hour, pipes cleaned and he showed me the results on the camera screen. His knowledge and experience spoke volumes. Thank you Glen and Alpharod. I'd definitely use you guys again and will recommend to others.

Reply from Alpha Rod
Alpha Rod based in Bowerhill Melksham :
Alpha Rod based in Bowerhill Melksham :
We had really bad damp problem for years!
We have spent thousands trying to find the problem. Our last attempt to solve the problem was to have the drains checked that run along side the annexe. After an internet search I decided on Alpharod, our appointment was bumped a couple of times, which we understood as our job wasn’t urgent. Wow really worth the wait! Gordy was very professional, he took the history of the damp from us , got his camera out and got to work! He checked the outside drains and worked his way back into the property! After the removal of some boxing in and more camera work he identified the fault, and solved the problem. He tidied up after himself and left everything in good order, after advising us about the solution, that we were then able to fix ourselves. In 1.5 hours he solved a problem that had taken us 3 years trying to solve. Gordy was polite, professional, experienced and took the time to communicate the issue in a way that we understood. We wouldn’t hesitate to use them again. Thank you Alpha rod and Gordy !

Reply from Alpha Rod
Prompt, excellent service
Phoned and explained our issue on a Monday. Told an engineer would be out next day to resolve. Gordy phoned enroute and arrived Tuesay morning. He removed the blockage promptly. He then explained possible reasons, what he'd did to resolve it and gave the waste system a check over. Paid him by card on the spot and got an electronic receipt. Great service and would definitely recommend Alpha Rod for where they operate in West Wiltshire and East Somerset.

Reply from Alpha Rod
They are brilliant
They are brilliant - have had a few issues since November time and they have been reliable, courteous and helpful every time
Highly recommend

Reply from Alpha Rod
What a fantastic company
What a fantastic company! From the initial phone call to the lovely Alan, couldn't be more helpful, friendly and nothing was to much trouble...unlike Wessex Water.
Highly recommend!!

Reply from Alpha Rod
Be Careful
I was recommended to Alpharod by a friend and I was so so disappointed when they didn’t come up to expectations! I’m not saying they’re rogues at all but when they came out to check my semi blocked toilet they didn’t have the correct camera equipment and wanted to return the next day and charge me again when I had described in detail exactly what was happening. Apparently it would cost the company too much money for all the teams to carry this particular diagnostic tool. Just be careful when asking this company to help you - make doubly sure that you’re not going to be charged twice for something that can be done once with the correct camera equipment!
Excellent customer service and guaranteed work
Same day quotation and date for works, secured with 10% deposit. Engineers arrived promptly, did the work and made good. Can not fault them. Would definitely recommend Alpha Rod for drain works.
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