I was pleasantly pleased to find Alphard had two part items I wasn’t sure would be available. One was the charging port for the V1 model. And the other being replacement rubber pads for the cart Wheel... See more
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See what reviewers are saying
After seeing and researching other brands, I settled on the Cybercart. It is one of the best decisions that I’ve ever made. The performance is as advertised. The assembly and breakdown are a breeze, t... See more
I own the V2 wheels and wanted to upgrade. I have always had great support from Alphard with any issues with the V2. I purchased the Cyber Cart and it is amazingly well made and easy to open and fold... See more
The Cyber Cart has completely transformed me. As someone who previously hated walking the course, this product has made me think twice. I’m actually looking forward to walking most of my rounds this... See more
A Winner!
After seeing and researching other brands, I settled on the Cybercart. It is one of the best decisions that I’ve ever made. The performance is as advertised. The assembly and breakdown are a breeze, the on-course functionality is flawless, the battery life is great (did 36 holes over two days without a charge). You have a winner here!
I was pleasantly pleased to find…
I was pleasantly pleased to find Alphard had two part items I wasn’t sure would be available. One was the charging port for the V1 model. And the other being replacement rubber pads for the cart Wheelie bar clamps. Both were available for a reasonable price including shipping.
Great product
Great product, great customer service, quick response. Have not used the product on course just yet, looking forward to putting it in use.
Timely response with correct solution.
I really appreciated the quick response…
I really appreciated the quick response and how great the communication was. Great service to backup great product.
Replacement fix
Thanks for the helpful response to my resquest for a fix on my new V2Pro upgrade kit. You guys were excellent!
Top notch products and customer…
Top notch products and customer service, I own the V1 and V2 booster wheels they are awesome!
Cybercart battery needed replacement
My cybercart battery was malfunctioning. Alphard gave me instructions to try and reset the controls on the battery. The reset did not work. Alphard reviewed my original cybercart purchase and found the battery was under warranty. A new battery will be shipped to me
Communication was seamless
Communication was seamless. Response was timely. And replacement parts were under warranty.
It’s great
It’s great. The course I play is hilly and I feel less tired during the round. It’s great to move into position to speed up play.
Great Customer Service!
The help I received was quick and the steps that were taken ran adjacent to my specific issue. I was pleased with how things were handled and the professionalism was top tier! I would feel comfortable reaching out to this company for anything in the future.
Amazing Customer Support and Products
I own the V2 wheels and wanted to upgrade. I have always had great support from Alphard with any issues with the V2. I purchased the Cyber Cart and it is amazingly well made and easy to open and fold. I had a few items that needed attention and were covered under the warranty. Alphard immediately responded to my email within 30 minutes and had my issue resolved and replacement parts sent within several hours. Amazing products and customer support. Ty
I’ve been using Alphard for 2 product generations
I’ve been using Alphard for 2 generations of their product; the V2 and Cybercart. Their products are superb and their customer service is second to none. I highly recommend them.
Asphard’s customer service is…
Asphard’s customer service is fantastic. They respond quickly and follow-up. Very much appreciated.
Phone waiting time was less than…
Phone waiting time was less than 1.minute.
Alphard customer support
Mike was extremely helpful and ensured my utmost satisfaction with his outstanding customer support.
Understand and prompt response
Unbelievable Customer Service!!
The customer service is outstanding! Quick response, they listen and address the problem promptly. They COMPLETELY stand behind their products! Will be an Alphard customer for life!!
I was having a problem with my battery
I was having a problem with my battery. I called customer support and they helped me right away. I did what they told me to do and now everything is working great. Thanks for helping
Changed Golfer
The Cyber Cart has completely transformed me. As someone who previously hated walking the course, this product has made me think twice. I’m actually looking forward to walking most of my rounds this season.
I did encounter a minor issue upon delivery where the console box lid felt a bit loose. I reached out to customer service, and I was blown away by their efficiency. Within just a few hours of providing the details, I had a shipping notification for a replacement part. This is easily the best customer service experience I’ve ever had. Highly recommended for both the product quality and the peace of mind."
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