This product has made my life worth living again. Before I was so sick and constantly fatigued almost bed ridden and bathroom bound. Now I'm not! Within days of taking NMN I was up and about li... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I'm so glad I finally found something that actually helps me fall asleep and sleep well! I feel much more relaxed going to bed now, instead of dealing with a racing mind, overwhelm, and anxiety. Durin... See more
Company replied
I've been taking AlphaCell's Pure NMN (500mg) and their Neura Magnesium, and I'm really impressed with the results so far! The NMN has noticeably increased my daily energy levels—I feel more... See more
Company replied
I’ve been taking AlphaCell NMN tablets every morning, and the difference is noticeable. I feel sharper throughout the day, but what really stands out is the energy I bring into the gym. My workouts fe... See more
Company details
Written by the company
We believe staying alive is not the same as living life. We're here to provide the world with the highest quality performance and lifestyle products, not to just to add years to your life, but to add life to your years.
Contact info
Canada
- alphacell-labs.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company has changed their website
This company has changed their website. I am now unable to pause my subscription or cancel my payment method. After years of being a customer I will be canceling my subscription.
28 December 2025
Unprompted review
Reply from AlphaCell Labs
Hi there,
Thank you for sharing your feedback, and we’re truly sorry for the frustration this has caused — especially as a long-standing customer. During a recent website upgrade, some customers experienced temporary issues managing subscriptions, and we completely understand how concerning that can be.
We’re happy to let you know that we’re just finishing updates to our new website and all of these issues have now been resolved. Managing, pausing, or cancelling subscriptions is fully functional again, and we’re committed to ensuring an exceptional customer experience going forward.
If you’d be open to it, our customer care team would be more than happy to assist you directly and make this right. You can reach us anytime at customercare@alphacell.com.au
.
We truly appreciate your past support and hope to have the opportunity to regain your trust.
— AlphaCell Labs Team
They are the best
They are the best, I mean it , there products are great, there service is best, they reply fast , they do everything a company can do for there coustumers.
28 November 2025
Reply from AlphaCell Labs
Hi there,
Thank you so much for such kind words! We truly appreciate your support and are thrilled to hear you’re happy with both our products and service. Providing fast, reliable support and a great customer experience is always our top priority.
We’re grateful to have you as part of the AlphaCell community!
— AlphaCell Labs Team
Energy boost
I have purchased the NMN & M99 Longevity pack as it was recommended to me by a friend. I have been taking them for about a month & already feel stronger, more energised with a sense of well being. At 68 I feel in myself as good as I felt 20 yrs ago. Buying them together is good value for money. I will purchase again.
27 November 2025
Reply from AlphaCell Labs
Hi there,
Thank you so much for sharing your experience! We’re delighted to hear that the NMN & M99 Longevity Pack has helped you feel stronger, more energised, and supported your overall sense of wellbeing after just a month. It’s especially wonderful to hear you’re feeling as good as you did years ago.
We’re also glad you found the bundle great value and appreciate your intention to purchase again. Thank you for your trust and recommendation — it truly means a lot to us.
— AlphaCell Labs Team
Love the magnesium L Threonate
Love the magnesium L Threonate. Always receive my order promptly. I will continue to use this product to help with sleep and brain function.
27 November 2025
Reply from AlphaCell Labs
Hi Sharon,
Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying the Magnesium L-Threonate and that it’s been supporting your sleep and brain function. We’re also glad your orders continue to arrive promptly.
We truly appreciate your continued support and trust in AlphaCell.
— AlphaCell Labs Team
Reply from AlphaCell Labs
Hi Natalie,
Thank you so much for your continued support! We’re thrilled to hear this is your third purchase and that you’re enjoying the products. We truly appreciate your trust in AlphaCell.
— AlphaCell Labs Team
Good product Good quality .I have been…
Good product Good quality .I have been using for more than 3 years
Hope to do some promotions often
27 November 2025
Reply from AlphaCell Labs
Hi there,
Thank you for your continued support over the past three years — that truly means a lot to us. We’re so glad to hear you’re happy with the quality of our products.
We also appreciate your feedback regarding promotions, and we’ll be sure to pass that along to our team as we continue to plan future offers.
— AlphaCell Labs Team
You can feel the difference taking…
You can feel the difference taking these suppliments. Postage was good time frames and shopping was an easy experience. Will buy again. Thanks!
27 November 2025
Reply from AlphaCell Labs
Hi Kylie,
Thank you so much for your kind feedback! We’re delighted to hear you felt a real difference with the supplements and that your shopping and delivery experience was smooth.
We truly appreciate your support and look forward to serving you again.
— AlphaCell Labs Team
Good service, refinement needed
Good service. Minor blemish - I’d like to have had my most recent order coordinated with my ongoing previous subscription tho it wasn’t. I now have more NMN and Resveritrol than I need, and a risk of ongoing uncoordinated supply. If you can please fix that I’d be grateful. Cheers. Doug Lloyd
26 November 2025
Reply from AlphaCell Labs
Hi Doug,
Thank you for your feedback and for flagging this — we really appreciate you letting us know. We’re sorry for the inconvenience caused by your recent order not being coordinated with your existing subscription, and we completely understand your concern about having excess supply.
Our customer care team can easily review and align your subscriptions to prevent this going forward. Please reach out to us at customercare@alphacell.com.au
, and we’ll be happy to assist you.
Thanks again for your patience and support.
— AlphaCell Labs Team
Reply from AlphaCell Labs
Hi there,
Thank you for your feedback! We’re glad to hear the supplements were provided as described. We really appreciate your support.
— AlphaCell Labs Team
Reply from AlphaCell Labs
Hi there,
Thank you for your feedback! We’re glad to hear you were happy with our service and delivery. We really appreciate your support.
— AlphaCell Labs Team
This product has made my life worth living
This product has made my life worth living again.
Before I was so sick and constantly fatigued almost bed ridden and bathroom bound.
Now I'm not!
Within days of taking NMN I was up and about living my life again.
Nor perfect but definitely a major improvement!!
I highly recommend this product to anyone suffering with digestive issues, chronic fatigue, inflammation to give this product a go.
22 December 2025
Unprompted review
Reply from AlphaCell Labs
Hi Bronny,
Thank you so much for sharing your experience — we truly appreciate you taking the time to do so. We’re really glad to hear you’ve noticed such a positive change in how you’re feeling since starting NMN and that it’s helped you get back to enjoying everyday life.
Your feedback means a great deal to us, and we’re grateful for your trust and recommendation. Wishing you continued progress and wellbeing on your journey.
— AlphaCell Labs Team
recommend courier options you get in a…
recommend courier options you get in a few days , dont use post if your on a p.o box
great product nothing bad
4 November 2025
Reply from AlphaCell Labs
i Rodney,
Thank you for the great feedback and for sharing your delivery recommendation. We’re glad to hear you’re happy with the product and that courier delivery worked well for you.
We really appreciate your support!
— AlphaCell Labs Team
Product is good it seems (No way to…
Product is good it seems (No way to really tell) but it should be at these prices. Also the subscription seems to send me more (and charge $$$) well before I have finished the last.
20 December 2025
Unprompted review
Reply from AlphaCell Labs
Hi Andrew,
Thank you for your honest feedback — we really appreciate you taking the time to share it. We understand your concerns around value and, especially, the timing of subscription deliveries. You’re absolutely right that subscriptions should align with your actual usage, not get ahead of it.
Our customer care team can easily review and adjust your subscription frequency (or pause it) so it better suits your needs and avoids any unwanted charges. Please reach out to us at customercare@alphacell.com.au
, and we’ll be happy to sort this out for you.
Thanks again for your feedback — it genuinely helps us improve.
— AlphaCell Labs Team
The simplicity of navigating Alpha Cell…
The simplicity of navigating Alpha Cell Labs site when ordering a product is most welcomed. Plus the order is shipped within hours.
Emails keep you informed of tracking until your parcel arrives.
A good price for the product & even better when a special is available.
1 December 2025
Reply from AlphaCell Labs
Hi Nola,
Thank you so much for your lovely feedback! We’re delighted to hear you found our website easy to navigate and that your order was shipped so quickly. We’re also glad our tracking updates kept you informed every step of the way.
We really appreciate your support and are pleased you’ve found good value — especially when a special is available.
— AlphaCell Labs Team
Solid service 5 stars on The NMN
15 December 2025
Unprompted review
Excellent product
14 November 2025
Reply from AlphaCell Labs
Hi there,
Thank you for your feedback! We’re so glad to hear you’re happy with the product. We really appreciate your support.
— AlphaCell Labs Team
The product works and the deliveries…
The product works and the deliveries are always on time
14 November 2025
Reply from AlphaCell Labs
Hi Darryl,
Thank you for your feedback! We’re glad to hear the product is working well for you and that your deliveries have been consistently on time. We really appreciate your support.
— AlphaCell Labs Team
Reliable quick service
13 November 2025
Great products
Great products. Excellent communication and response to questions. Reliable delivery
11 December 2025
Unprompted review
Reply from AlphaCell Labs
Thank you so much for your review! We’re glad to hear you’re enjoying the products and our customer support.
I really appreciate you taking the time to share your experience. If you’d like to share Alpha Cell Labs with a friend, you can give them 20% off their first order using this link: https://alphacelllabs.refr.cc/join/default
— and you’ll also receive 20% off your next order once they purchase!
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