Very good customer service with respect to answering my many questions and explaining the difference between 2 different bike stand trainers. This was done via email exchanges. My only disappoin... See more
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Oh, that camping toilet chair is perfect! Just what I was looking for. No sitting on plastic bags, no cutting off circulation to legs ... it's very comfortable, compact and light.
My experience with Alpcour began with research of types, costs, reviews of indoor bike conversions. I wrote to Alpcour, received a friendly and factual response, sent pictures of the bike I planned to... See more
Update: I encountered a problem with a product, and the company was very responsive and has provided an acceptable solution. Excellent customer service.
Company replied
Company details
Written by the company
Making Your Sporting Experience Memorable!
Contact info
United States
- alpcour.com
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Replied to 100% of negative reviews
Typically replies within 48 hours
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The quality isn’t great
The quality isn’t great. There are many rough edges that are not great for using it safely. The back rest is flimsy and will not last long too. I would pay max $30 for it.

Reply from Alpcour
Alpcour made it right.
Update: I encountered a problem with a product, and the company was very responsive and has provided an acceptable solution. Excellent customer service.

Reply from Alpcour
Fast delivery and easy to assemble.
Fast delivery and easy to assemble. My bicycle is a tandem. I thought that I would need to replace the cable and housing for a longer one. That wasn't a problem since it was long enough.
Product was very useful and as…
Product was very useful and as described. The only problem was the setup was difficult for an older person with neuropathy in her hands.
The product is as advertised good…
The product is as advertised good quality good product
Great camping toilet chair!
Oh, that camping toilet chair is perfect! Just what I was looking for. No sitting on plastic bags, no cutting off circulation to legs ... it's very comfortable, compact and light.
It was disappointing that I had to find…
It was disappointing that I had to find out that there is a separate device to lift the front tire, but other than that I’m enjoying the trainer
Just what I needed
Chair arrived on time. Chair is comfortable and works as described. No issues.
This chair is amazing
The bike trainer was very easy to…
The bike trainer was very easy to assemble for a senior. My physical therapist recomennded this product and it works well for my indoor exercise. Quiet too. GREAT PRODUCT!!
My experience with Alpcour.
My experience with Alpcour began with research of types, costs, reviews of indoor bike conversions. I wrote to Alpcour, received a friendly and factual response, sent pictures of the bike I planned to use. A very kind and thorough response was received from Louisa R, that helped me decide on a different bike. So I converted a mountain bike by putting on a smooth traction tire (not planning to ride mountain trails at 80 years of age) to reduce noise and vibration. I ordered the Magnetic resistance trainer. The box I received was very beat up, 4" large holes in it, but the trainer was so well packed that there was not a scratch on any of the parts. The finish of the trainer was excellent. It came with clear directions for some light assembly, and I put it together easily. I am very pleased with my purchase.....Alpcour is a company to be trusted!
Easy to place order.
Good price for quality of product
Quick shipping and ensures customer safisfaction
I placed the wrong order. Alpcour worked with me very graciously after I realized my error and got the correct item shipped the next businesness day. The original item was shipped same day I purchased!
the shipping was great
the shipping was great. these are a gift so I have no other review at the moment
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