Alpcour Reviews 

24
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very good customer service with respect to answering my many questions and explaining the difference between 2 different bike stand trainers. This was done via email exchanges. My only disappoin... See more

Rated 5 out of 5 stars

Oh, that camping toilet chair is perfect! Just what I was looking for. No sitting on plastic bags, no cutting off circulation to legs ... it's very comfortable, compact and light.

Rated 5 out of 5 stars

My experience with Alpcour began with research of types, costs, reviews of indoor bike conversions. I wrote to Alpcour, received a friendly and factual response, sent pictures of the bike I planned to... See more

Rated 4 out of 5 stars

Update: I encountered a problem with a product, and the company was very responsive and has provided an acceptable solution. Excellent customer service.

Company replied

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Written by the company

Making Your Sporting Experience Memorable!


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4.4

Excellent

TrustScore 4.5 out of 5

24 reviews

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Replied to 100% of negative reviews

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4.4

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(24)

20 reviews in the last 12 months

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Rated 2 out of 5 stars

The quality isn’t great

The quality isn’t great. There are many rough edges that are not great for using it safely. The back rest is flimsy and will not last long too. I would pay max $30 for it.

24 October 2026
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Reply from Alpcour

Hi,

We're sorry to hear that the quality of your Alpcour stadium seat did not meet your expectations.

Your concerns about the rough edges, safety, and backrest are important to us, and we'd appreciate the opportunity to make things right.

We'll reach out to you directly regarding order #50814 to help resolve this.

Best regards,
Alpcour Customer Support Team

Rated 4 out of 5 stars

Alpcour made it right.

Update: I encountered a problem with a product, and the company was very responsive and has provided an acceptable solution. Excellent customer service.

5 October 2026
Alpcour logo

Reply from Alpcour

Hi Susan,

We're very sorry for the frustration. Unfortunately, we never received your previous return requests, and we apologize for the inconvenience.

We're happy to help resolve the issue with your chair. Please contact us at info@alpcour.com and reference order #50774 so we can assist you directly.

Best regards,

Rated 5 out of 5 stars

Fast delivery and easy to assemble.

Fast delivery and easy to assemble. My bicycle is a tandem. I thought that I would need to replace the cable and housing for a longer one. That wasn't a problem since it was long enough.

3 September 2026
Rated 5 out of 5 stars

My experience with Alpcour.

My experience with Alpcour began with research of types, costs, reviews of indoor bike conversions. I wrote to Alpcour, received a friendly and factual response, sent pictures of the bike I planned to use. A very kind and thorough response was received from Louisa R, that helped me decide on a different bike. So I converted a mountain bike by putting on a smooth traction tire (not planning to ride mountain trails at 80 years of age) to reduce noise and vibration. I ordered the Magnetic resistance trainer. The box I received was very beat up, 4" large holes in it, but the trainer was so well packed that there was not a scratch on any of the parts. The finish of the trainer was excellent. It came with clear directions for some light assembly, and I put it together easily. I am very pleased with my purchase.....Alpcour is a company to be trusted!

15 April 2026

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