Trying to get answers from them is impossible...I've been reaching out to them for 6 weeks...The clothing is fabulous..I was hesitant about their sizing guide lines (they recommend much larger than... See more
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(Feb 21, 2026 editing from 3 stars to 1 star— I have still not heard from customer service after following up via email and after tagging them twice on Threads.)
I am really torn with Allwear. The leggings I ordered around the new year arrived fairly quickly and are fantastic. I also ordered socks, but they were on pre-order. I wish I had known that pre-order means "to be shipped on an unknown date" and that the date would be over a month later. The socks shipped from China, and I would not have purchased them had I known that. When the socks arrived, they were good quality but the wrong color. I emailed customer service and have not heard back from them yet (it's been 4 days).
Allwear also does a thing where you can add last minute items at a discounted price to your order after you pay, which I don't like because that means you could sell the items at that discounted price instead of the original price and still make a profit. They also email you and tempt you to add items at a discounted price, which I fell victim to, but they did not disclose that the shirt and bra top I added are also on pre-order and required a separate shipping fee, and those have taken almost 2 months to ship.
There is a severe lack of transparency of when items will ship and be delivered, which can be problematic when someone thinks they're ordering clothes with enough time to receive before a trip or if they are moving in the next few months. There is also a delay in responses from customer service, and I feel like they are too established of a company to have an oversight in sending me socks in the wrong color. From what I have received so far, the clothes are good quality, but with the socks coming from China, I now question how ethical this company is.
This review might seem harsh, but for the price point and sustainability claims, I hold companies like Allwear to a high standard.
got my order on time. the leggings are made well and very comfortable. they dont roll down they are comfortable and they wash well. they provide good coverage

Reply from Allwear
nice concept but they do not fit well. the clothes seem to be designed for men only; very poor fit for women. And the return policy is ridiculous. I have ordered and returned for about 9 months now still trying to use up one credit. Its ridiculous.
I placed an order Jan 14 and have reached out to the company twice asking about the status of my items. I haven’t received a response either time. This style of customer service and lack of communication is unacceptable. I will never order from the company again.
Well, I wished I read these reviews prior to placing an order with Allwear. I am having the same issues as others. I received only partial of my 2 orders that were placed 6 weeks ago. I have sent several messages asking what the status is, and crickets. Which stinks because the pants I did get are very comfortable. But, they also sent me a small on some pants, and I ordered a large so I am not getting any feedback from them on that issue as well.

Reply from Allwear
I can’t give 5 stars only because the shipping is slow. The underwear is high quality though I like bamboo for breathable ability.
Worst customer service ever. Took months to get product I ordered, then they promise a $30 gift card to leave a review which is a lie. They never send it!

Reply from Allwear
Trying to get answers from them is impossible...I've been reaching out to them for 6 weeks...The clothing is fabulous..I was hesitant about their sizing guide lines
(they recommend much larger than I usually wear) ..but I trusted them and I'm glad I did. I usually wear a medium or large if I want a loose fit..but they suggested x-large and they are perfect..so the reviews about items being too small are understandable..

Reply from Allwear
Terrible. They lost my package in the mail and the customer service just ignores me

Reply from Allwear
I love that these joggers are non toxic material. They fit great. Look an elevated quality of joggers. Very comfortable.
DO NOT ORDER FROM THIS COMPANY. THEY ONLY OFFER STORE CREDIT, NO REFUNDS.
I ordered items during black Friday and only 1 item arrived, after reaching support they then shared an update that the product will arrive TWO MONTHS LATE.
It's unethical to sell products that you do not have in stock OR do not tell the customer blatantly (upon order and after order) about status updates.

Reply from Allwear
I have ordered from this company before. Received 2 bra tops,comfortable and correct size. When trying to order again,their website defaults to XXS size. I need a 3X.
Anyway, I was stupid and kept trying,it did look like the orders went through. They did size XXS.
I have returned then unopened. I have tried numerous times to contact this company. No response. Hopeflly they will answer,but doubtful. If ordering,check to make sure you get the right size. Good Luck!

Reply from Allwear
I got the regular black leggings. I love the fabric - it feels good on the skin, stretches, and is not see through. Unfortunately after washing them they shrunk a ton in length. And now that they are washed I cannot exchange them for the longer length. Also, they ride down constantly which is almost always a problem with leggings for me, maybe I haven't found the right pair.
My order was too small. Wanted to exchange. Emailed many times and received an automated response. Finally figured out how to get a return label and sent it back. It was been weeks now and have yet to receive any confirmation. They have no phone number for customer service!!! And it seems to do no good to email🤷🏼♀️ Have never dealt with a company as bad as this one!

Reply from Allwear
I had heard bamboo swimsuits wouldn't fade in chlorine or snag on hot tub seats. Search wouldn't find a bamboo swimsuit so searched for bamboo clothing. Found your site but still couldn't find a swimsuit. So I settled on a bra top and shorts. Twice in hot tub-good so far. Had a hard time finding your site. You might want to expand into swimsuits.
The items I ordered were shipped on time, all good there. The quality of the clothes was okay. I had a sweater but it was kind of stiff. I also ordered the joggers but the fit awkwardly so I returned both. Love the idea of Allwear!
Was initially very excited about this brand because of the organic cotton and the designs. Unfortunately, the experience went downhill quickly.
Ordered over $700 worth of clothing. After about two weeks, only three items arrived. None of them worked. The bomber jacket, which is over $200 at full price, was extremely basic and fit very wide. The sports bras also had very strange fits. I wanted to return everything.
The return process was frustrating and unclear. First, photos of the items were required just to initiate a return, with the promise of a return label afterward. That label never came. After driving to UPS assuming it would arrive, I re-read the fine print and realized returns are only for store credit. That is not standard and was not clearly communicated upfront.
To make matters worse, there is a very small return window, yet customer service was slow to respond. Over a week later, I was told I could now return the items, but there was still no clarity on when the rest of my order would ship. I was leaving for Christmas which is why I tried to return before hand. I emailed multiple times asking for updates on the rest of my order. The remaining items never arrived and they gave me no date of when they would.
This entire process felt disorganized and sketchy. I shop almost exclusively online and have never had an experience like this. Buyer beware

Reply from Allwear
I purchased two pair of sweatpants under different order numbers in December 2025. I never received either order yet they charged my credit card. Despite multiple emails (to which I received an automated response that they would get back to me), as of today, over 1 month later, I have no sweatpants and no response from the company. Guess my next step is to dispute the charges with my credit card company.
I ordered the trousers and absolutely love them. It's all a want to wear. When I ordered them for a black Friday deal they didn't say it was back ordered and I didn't hear anything for over four weeks. I emailed them three times with no response. It wasn't until I reached out on Instagram that they quickly responded. They were waiting on a shipment. I waited 7 weeks total. I told them they should be more transparent about delays when ordering. They said they are working on it. I'm still waiting on a bra that I ordered early December. It was out of stock. They said the next shipment is in March so hopefully it will be here. I hope they can figure out the shipping delays because I would definitely order more clothing. It's high quality and so comfy.
Worth the wait! Took a little while to get to me, but I love the leggings I got! The material is so soft and comfortable and very flattering. They have held up well in my hot pilates classes, though I've only worn them 3 times. They seem very durable and I love the color too (I got brown)! The reason I bought them was because of the non-toxic material and I'm very happy with my purchase so far.
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