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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the competitive pricing, finding many products at the lowest available cost. Many also appreciate the efficiency of the service, noting quick dispatch and fast delivery times, even for international orders. Reviewers often praise the quality of the products and the wide selection available. However, some people were dissatisfied with aspects of their orders and delivery. Issues included delayed or undelivered items, incorrect products being sent (such as wrong colors or sizes, or front wheels instead of rear), and missing parts. A few customers also reported receiving used or damaged items, and some were unhappy with the lack of communication regarding order status or customs charges.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery services. While many reviewers praise fast... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the wide variety of top-quality... See more

Order

People report ambiguous experiences with order. Many customers express frustration with delayed or missing... See more

Price

Customers had positive experiences with price, consistently finding good, competitive, and fair prices for a... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the excellent and efficient service, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Choice and value were fabulous 👌. Goods were dispatched the same day but Alltricks were then let down by their couriers hence why the review is not 5 star

Rated 4 out of 5 stars

Emma was great at keeping me updated, parcel arrived when you said it would and in one piece. Package got wet and therefore was torn. Maybe something stronger and waterproof 👍

Rated 5 out of 5 stars

I was searching for a specific product and found it at All Tricks for the lowest price available online. I am based in Ireland, and the delivery was quick, arriving within a week. The packaging was ex... See more

Rated 5 out of 5 stars

Fantastic service, fantastic products and fantastic price. What more do you want?! I ordered some spank spike pedals and a spank spike race stem. Both arrived within a week, which is impressiv... See more


Company details

  1. Sporting Goods Store
  2. Bicycle Store
  3. Bike Accessories Store
  4. e-Commerce Service
  5. Outdoor Sports Store
  6. Running Store

About Alltricks

Written by the company

Alltricks is specialised in the sale of equipment for cycling, running and outdoor activities. Since 2008, Alltricks has been offering a wide range of bike parts, fully assembled bikes and equipment for all outdoor activities (MTB, BMX, Road, Gravel, Running, Trail Running, Hiking etc.) from the biggest brands (Shimano, SRAM, Garmin, Nike etc.). Alltricks has also taken the turn of the electric bike and helps you in the purchase of an electric bike or an E-MTB.

Our range of products allows all sportsmen and women, whether they are beginners or competitors, but also the whole family (large choice of children's bikes, balance bikes and clothing), to get equipped.

Our running range will surprise you with a selection of the best running shoes and trail running shoes brands on the market.

Ordering on Alltricks also means benefiting from the advice of our experts, easy payment and delivery within 48/72 hours in France and in many European countries.


Contact info

3.4

Average

TrustScore 3.5 out of 5

812 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 2% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Screws missing and Alltricks knew

We ordered 4 packets of plaquettes and 2 discs 340 for shimano brakes. Cost 59.98 euros. Order 250413T0709. The packet was obviously damaged before packing into the envelope and at least 2 screws are missing from one of the disc packets. There is a hole in the packaging. Alltricks knew this before putting it in the envelope and sending out. It's disgraceful. There was nothing
wrong with my euros. I won't be ordering from Alltricks again.

16 April 2025
Unprompted review
Rated 2 out of 5 stars

I’ve spent over €20,000 with Alltricks…

I’ve spent over €20,000 with Alltricks over the last 5 years and their shipping couriers are just unbearable now. I had to start using a relay point because they refused to come to my village. And now I’m not being notified when my orders arrive at the relay point and they’re being sent back to the shop. I’m a premium subscription holder and deserve better service. I’ll be spending my money at other shops very soon

8 March 2025
Unprompted review
Rated 5 out of 5 stars

I order a shoe worth 140 euros

I order a shoe worth 140 euros. I received it perfectly well. There was some delay for a valid reason, but they respond in a timely manner to my email query. Good service! The reviews honestly worried me when there was delay, but I received the parcel eventually after 2 days without any damage.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Everything ok

Everything ok! I am definitely buying again from Alltricks.
After reading all the bad reviews I was a bit worried. Fortunately I had great experience from start to finish. My helmet was packed and delivered very well and just on time. And the price was very good.
Overall excellent!

15 February 2025
Unprompted review
Rated 1 out of 5 stars

Just Awful

I ordered an expensive bike and got a bad feeling about it from the very start when it said awaiting further instruction on the tracking which did not sound right to me but I contacted customer service and they assured me it was in customs being inspected, I found this strange as I am buying within the eu and coming to another eu country but I accepted it after that , another period of time went by and no further tracking details were available then only for me to contact customer service again to be told the bike had been returned to them after an label error of which I was told was customs clearance but clearly was not , then I was told a lie that there was credit added to my account for the delivery delay which there has not , the new tracking information has zero detail , I have no idea where my bike is because the tracking when I enter my postcode says is not valid for the order which is hugely concerning and this is over a period of weeks I get the same generic answer when I contact customer service and they say they will “contact the delivery company immediately and let me know” when they haven’t let me know a thing it’s an absolute disgrace , so bitterly disappointed in Alltricks service

14 January 2025
Unprompted review

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