All Things Tennis Reviews 

1,519
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent range of products, noting their quality and the competitive pricing offered. Many people highlight the fast and efficient delivery service, with items often arriving promptly, sometimes even sooner than expected, and well-packaged. The overall service is consistently described as first-class, with the team being helpful and passionate. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing missing parts from their packages. Additionally, some reviewers mentioned significant delays in receiving their orders, with certain items never arriving despite being marked as delivered.

What people talk about most

Product

People report positive experiences with product, often highlighting the quality and competitive pricing of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe ambiguous interactions with order, with many customers praising the speed and efficiency of... See more

Price

Customers had positive experiences with price, consistently finding competitive and great prices on a wide... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered adidas padel racquet and all things tennis beat the price of other websites by a good £30-£40. It arrived in 2 days and didn’t have to pay extra for shipping , sounds unheard of in this day an... See more

Rated 5 out of 5 stars

I've been to the store, where the guys are super-helpful and now I've shopped on line and it's just as good. Excellent range, great prices, great shipping and delivery. It's our absolute first port... See more

Rated 5 out of 5 stars

There’s loads of online options when starting out and buying a Padel racquet.. it can be a bit much! Save yourself the clicks, go to ATT.. they were the cheapest amongst its competitors and also provi... See more

Rated 5 out of 5 stars

Highly recommend All Things Tennis. They often say a brand or company is defined by how it responds to a problem. When DPD and Royal Mail caused an issue with my racket delivery, the ATT team, notably... See more


Company details

  1. Tennis Store

Written by the company

The UK's leading online tennis shop, we are proud to be an independent business run by tennis experts. Enjoy free next working day delivery and string upgrade offers! All enquiries contact: help@allthingstennis.co.uk number - 0330 133 1378 We have stores in Windsor and London if you'd like to visit us!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,519)

285 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Great service from the team. Item came very quick too and it was the best priced on the market. Will deffo be buying again from here!!

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid buying if you need your gear on…

Avoid buying if you need your gear on time. My order was guaranteed for (May 21st) I placed order on ( May 15st ). Had important weekend games, but there are zero tracking updates. Tried calling and nobody picks up. Tried emailing and got a bounce-back saying their customer service inbox is completely full. Incredibly frustrating and unprofessional.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

I bought a padel racket and there was a…

I bought a padel racket and there was a good amount of information on the specifications of the racket which I found useful. The price was very competitive. The racket was delivered the next day as promised. Overall a very good experience and would buy again from the company.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Nox padel racket

Really happy with the price of my purchase. I bought the Nox Equation Hard Advanced padel racket. Especially with the additional 10% discount. Free next day delivery included which was perfect.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

All in all had a good experience

All in all had a good experience ordering with all things tennis, their pricing is great and the website was very user friendly, navigating it was easy. I must say there was some slight confusion about my delivery date/delay with my order (these things happen!) though Logan from their customer service team was very helpful at answering my questions, and had the issue resolved quickly. It looks like this is business is thriving at the moment, would recommend.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Not impressed

Ordered an expensive tennis racket, delivered super quick but damaged during transit. Return via DPD. Company do not reply to email, have not followed through on what they say and don't seem to be able to deal with basic customer service. 4 weeks, 4 emails, 5 calls later my refund is on the way - lets see. Wouldn't recommend.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a padel racket which came with…

Ordered a padel racket which came with marks and an air bubble- poor quality from a highly spoken about company.

I emailed about my issue but received no response. I sent the racket back through their returns policy and emailed them to let them know, still no response and currently still no refund..

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Great experience.
Website very easy to navigate with good product choice and info. Bought tennis racquet, shoes and balls, they arrived very promptly.

5 May 2026
Unprompted review

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