allthingsgolden.com Reviews 3

This company charges $150 dollars for returns to Australia from US. So basically they don’t offer a return policy on very pricey items. You better hope it fits and looks like what’s pictured - which it won’t.

This was my first time ordering from this brand, and unfortunately the experience left a very negative impression.

Because I had never shopped with them before and was unsure about sizing, I ordered two sizes of the same skirt with the intention of returning the one that did not fit. While international shipping to the U.S. was free, I later learned that returns require customers to pay for costly international shipping back to Australia. In practical terms, this makes returns or store credit financially unrealistic once shipping expenses are considered.

When I reached out during a personally difficult time hoping for some flexibility as a first-time customer, the response remained strictly policy-driven. The overall process felt rigid and not particularly customer-friendly.

If a brand actively sells to international customers, the return experience should be structured in a way that is realistically manageable across borders. I would strongly caution first-time overseas shoppers to fully understand the financial risk of returns before purchasing.

*****SCAM**** It's the same company out of China that re brands all of the time. Always check the stamp at the bottom of emails for the year. This company and their other companies always have a website stamp of 2025. They will send you non branded items that are poor quality and won't accept returns. Also, if you look up their "Australian address" in google maps it's not a retail shop or a business with this name.