Alltheway Reviews 332

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and professionalism, noting their efficiency and polite demeanor. The service itself is frequently described as superb, punctual, and highly efficient, making complex travel arrangements much smoother. Many people appreciate the ease of use of the website and the clear instructions provided, contributing to an excellent overall user experience. The delivery service is also highlighted for its reliability, with luggage arriving as promised and tracked throughout its journey. However, some customers reported issues with lost luggage, and a few mentioned difficulties with the company's presence at certain locations, leading to initial confusion.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently describe the team as very... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the service as helpful, easy,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the experience as... See more

Delivery service

Clients share positive opinions on delivery service. Many customers appreciated the convenience of baggage... See more

Location

Consumers find the location to be positive, appreciating the convenience it offers. Many reviewers found it... See more

Based on these reviews

Rated 5 out of 5 stars

We are so glad to ask this service! After checking out of the vacation rental which could not keep our luggage until evening flight, we just dropped off suitcases in the city and could enjoy daytime.... See more

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Rated 5 out of 5 stars

I’ve used Alltheway three times, twice bringing my bag to locations in Paris and once using the pick up service. Each time they exceeded expectations. The website is easy to use, the instructions clea... See more

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Rated 5 out of 5 stars

I have delivered my baggage to a hotel or train station two or three times and had my baggage picked up at my apartment two times. From the beginning, the website is easy to navigate and thorough. The... See more

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Rated 5 out of 5 stars

This was an incredible experience for us. We were moving overseas and had 6 checked bags. The company was so helpful. I even made an error on the booking and they helped to resolve it with kindness an... See more

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Rated 5 out of 5 stars

Service was punctual, friendly and conducted exactly as promised. Our four large suitcases arrived with no issue, including through a transit airport. It made a long day (days!) so much easier. Hi... See more

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Rated 5 out of 5 stars

Courteous, on time and luggage showed up at destination airport! There were some hiccups with communication...sent a couple of emails and didn't receive responses. Previous emails were answered prompt... See more

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Rated 5 out of 5 stars

The two employees who came to take the suitcases were professional, they were prepared, they were very polite and they explained in details the procedure. End result is that we were very happy to fin... See more

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Rated 5 out of 5 stars

Thee two persons who came were so cool a with great behavior. They managed to take my all luggages and answer all my questions. They respected the appointment and were very professional. I extremely... See more

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Rated 5 out of 5 stars

Very friendly staff. Check-in was easy and quick. A bit on the expensive side, but we went for it in order to avoid looking for baggage storage in town and having to travel to CDG with our suitcases.... See more

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Rated 5 out of 5 stars

The process was smooth and clear. I recommand highly. For me, the only difficulty was to carry my luggage which were heavy from St Lazare station to Alltheway location, but it is not far.

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Rated 5 out of 5 stars

Made travelling home so easy, checked the case in with the member of staff at our hotel and didn’t see our cases again til our final destination

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Rated 5 out of 5 stars

We have used all the way twice and we can only highly recommend it. We were travelling with an infant and could not proceed with the check in. The agent who came to pick out luggage made a call and... See more

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Rated 5 out of 5 stars

Juan was courteous, polite and efficient. My bags were delivered to Air France CDG and checked into baggage. I took a taxi with just my carry on! An easy walk through the airport crowds to the boar... See more

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Rated 5 out of 5 stars

Good morning, really appreciated the pick up at my place. Very efficient with professional people. Saved me a lot of time at the airport.

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Rated 5 out of 5 stars

Very supportive team. We used this service as I could not carry luggage after surgery. But we will definitely use it again next time we travel.

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Rated 5 out of 5 stars

Great experience from the beginning to the end. My suitcase was collected on time and returned in advance. Thank you

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Rated 5 out of 5 stars

All the way simplified our experience at Charles de Gaul airport and helped make what is typically a chaotic process into one that was stress free.

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Rated 5 out of 5 stars

They explained how it works hd luggage scale with them and baggage tgs printed on acene of pickup.

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Rated 5 out of 5 stars

Brilliant service. Kind, nice, and helpful people as well as efficient service. No-one could ask for more.

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Rated 5 out of 5 stars

Very kind, helpful and patient staff. Very good experience. We will use Alltheway again.

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Rated 5 out of 5 stars

Fantastic flexible service, friendly staff! Will definitely use it every time now.

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Rated 5 out of 5 stars

Very thorough and caring personnel. Arrived on time. Very helpful and pleasant.

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Rated 5 out of 5 stars

Very professional and kind team! Thank you so much ! I recommend it at 10000%

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Rated 5 out of 5 stars

Such a great service, the team is nice and efficient. They even helped me with my groceries ! I would give them 6 stars if I could.

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Rated 5 out of 5 stars

Great service and very efficient, very nice staff picking up at home

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Rated 5 out of 5 stars

Great service. The team who came for the pickup was very nice and friendly. I highly recommend this service. Everything went smoothly.

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Rated 5 out of 5 stars

Excellent expérience with Alltheway. The luggage arrived well to my destination and everything was smooth. I recommend to everybody.

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Rated 5 out of 5 stars

The experience was amazing with simplicity and fluidity ! Thanks to the teams !! Very professional !!! I definitely recommend it !

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Rated 5 out of 5 stars

Excellent and efficient service, with polite and informed personnel who explain every part of the transaction.

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Rated 5 out of 5 stars

Among service! Professional and friendly. I will recommend to everyone I know!

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Rated 4 out of 5 stars

Courtesy, effectiveness, professionnalism, respect of pick up time and most of us regular follow up & tracking. The rate related to hour is high, they should reconsider based on the day (sunday the... See more

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Rated 4 out of 5 stars

The service is very helpful and easy. Baggage gets picked up the day before travel, taken to the airport and checked in so that when you arrive for your flight, it’s all done for you. Especially hel... See more

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Rated 2 out of 5 stars

The experience wss good but two out of three luggages were lost. I dont know whom fault is but it didnt work. Im trying to receive my bags back. Air France has a poor customer service.

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Rated 2 out of 5 stars

The information is so poor!!! The info was that they had a check in point at the hotel Pullman. We bought for 4 luggages because AF notice that they wanted us to check in hand luggage. When we ca... See more

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Rated 4 out of 5 stars

I used AlltheWay services for the first time and enjoyed it. I recommend. They came on time to pick up my luggages and the process was very fast (less than ten minutes). I went directly to my gate at... See more

Company replied


Company details

  1. Tour Operator
  2. Transportation Service
  3. Travel Agency

About Alltheway

Written by the company

Alltheway Travel Beige-Minimalist-Aesthetic-Lifestyle-Moodboard-Photo-Collage-Instagram-Post

Alltheway : Check-In Your Luggage from Anywhere, Effortlessly.

Imagine checking in your luggage from the comfort of your home, office, or any location of your choice. With Alltheway, this convenience is not just a dream—it's your new reality.

In just 𝟑 minutes, check in and drop off your luggage, and find it waiting for you at your destination.

✈ Travel redefined, just for you.

Alltheway is more than a service – we're a movement towards stress-free, enjoyable, and eco-conscious travel.

BOOK NOW

Why book with ALLTHEWAY?



100% Secure

Sealed baggage, sealed storage, sealed shuttle, secure airport injection point. Our procedures have been validated by the DGAC, our agents are accredited.


0% Lost and intelligently sealed luggage

Each piece of luggage is sealed with a unique number. Any sign of tampering is checked, and in the event of a broken seal, you are immediately informed.



5000€ AllthewaySafe insurance

Get compensation of up to €5,000 per booking in the event of loss or damage to property, with extensive cover against floods, fires, and natural disasters.

How it works ?

Fast & Easy

𝟏. SERVICE BOOKING
- Go on : Alltheway website
- Select your flight and choose where you want to check-in : at Home or at a Hub
- Book a 10 minute slot

𝟐. BAG CHECK-IN AND SECURED
- Stay at home or at your hotel or go to the chosen spot
- Check-in your baggage in 3 minutes with our agent who secures it

𝟑. GOING HANDS FREE TO THE AIRPORT
- Take your plane stress-free
- Check your emails to follow your baggage every step of the way

𝟒. COLLECT YOUR BAGGAGE AT DESTINATION
- Arrived at destination airport, collect your baggage at the delivery carousel

HELP & SUPPORT



Db-Top-Brand-Images-2023-66

Contact info

4.8

Excellent

TrustScore 5 out of 5

332 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The best service!

Among service! Professional and friendly. I will recommend to everyone I know!

1 April 2026
Alltheway logo

Reply from Alltheway

Thank you very much for your feedback!! We hope to see you soon.
Camille

Rated 5 out of 5 stars

Very supportive team

Very supportive team. We used this service as I could not carry luggage after surgery. But we will definitely use it again next time we travel.

17 March 2026
Alltheway logo

Reply from Alltheway

Thank you for your feedback ! We are glad we could help you to make your journey easier.
Camille

Rated 5 out of 5 stars

Great service

Great service, very convenient, especially if you have a late flight and need to do the check-out earlier on the same day.

23 February 2026
Alltheway logo

Reply from Alltheway

Thank you very much for your feedback !! We are glad we could help you enjoy your day without the weight of your luggage.
Camille

Rated 5 out of 5 stars

Great experience from the beginning to…

Great experience from the beginning to the end. My suitcase was collected on time and returned in advance. Thank you

16 January 2026
Unprompted review
Alltheway logo

Reply from Alltheway

Thank you for your feedback! We hope to serve you again!
Camille

Rated 4 out of 5 stars

The service is very helpful

The service is very helpful and easy. Baggage gets picked up the day before travel, taken to the airport and checked in so that when you arrive for your flight, it’s all done for you. Especially helpful when travelling with many bags, children and or pets.

5 November 2025
Alltheway logo

Reply from Alltheway

Thank you very much for your feedback, we hope to serve you again!
Team Alltheway

Rated 5 out of 5 stars

Excellent customer service

This was an incredible experience for us. We were moving overseas and had 6 checked bags. The company was so helpful. I even made an error on the booking and they helped to resolve it with kindness and empathy, getting all of our bags to the airport on time. We are ever so thankful for their incredible support. It made a complicated move so much smoother.

15 December 2025
Unprompted review
Alltheway logo

Reply from Alltheway

Thank you so much for your feedback, we are so happy to help you having a seamless travel !
Team Alltheway

Rated 5 out of 5 stars

Service worth it! Start your trip hassle free

We have used all the way twice and we can only highly recommend it. We were travelling with an infant and could not proceed with the check in. The agent who came to pick out luggage made a call and fixed the issue for us.
Then what a blast to go to the airport smoothly and without queue.

8 October 2025
Alltheway logo

Reply from Alltheway

Thank you so much for your feedback ! We are very happy to hear we offered you a stress-less trip ! We hope to serve you again.
Team Alltheway

Rated 5 out of 5 stars

A great way to travel hands free

Customer service is incredibly responsive and the pick up was easy and efficient !!

30 November 2025
Alltheway logo

Reply from Alltheway

Thank you so much for your feedback, we are proud to have met your expectations and hope to serve you again !
Camille

Rated 5 out of 5 stars

Professional staff

Very kind, helpful and patient staff. Very good experience. We will use Alltheway again.

27 October 2025
Alltheway logo

Reply from Alltheway

Thank you very much for your positive feedback ! We hope to serve you again !!
Camille

Rated 5 out of 5 stars

Satisfaction

Satisfaction, friendly staff, accuracy...

22 October 2025
Alltheway logo

Reply from Alltheway

Thank you so much for your feedback!
Camille

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