Alloy Wheels Direct Reviews 454

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I reluctantly needed to buy aftermarket wheels for my Mercedes CL500. After much searching on the web I turned to Alloys Wheels Direct - these guys are absolute wheel and tyre ninjas !! I needed g... See more

Rated 5 out of 5 stars

Delighted with the new Alloy Wheels for our Caddy Van and grateful for the advice given to ensure the wheels I chose are a perfect fit. Many thanks!

Rated 5 out of 5 stars

Great service from Chris and the team at alloy wheels direct. I ordered set of alloys, tyres and TPMS for 5 series which arrived pristine, pre-inflated and balanced and ready to fit. Great selection,... See more

Rated 5 out of 5 stars

5 star service from Chris - I didn't even make a purchase with them :-) I was looking to move from 19 inch rims to 17 inch and got great advice, guidance and help via email. In the end I got directed... See more

Company details

  1. Wheel Store
  2. Car Accessories Store

Written by the company

Genuine | New | Guaranteed 20 years of knowledge in the OEM wheel market. See 4K Videos of all our Brand New Genuine OEM wheels on YouTube: https://www.youtube.com/@AlloyWheelsDirectLtd Thought you had to go to your main dealer to buy OEM wheels? Think again.. we take the pain out of your main dealer experience and ship to your door.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

454 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Should be 6 stars to be honest.

Should be 6 stars to be honest.
From superb advice - freely given (which was both spot on and very informative) to order process, packing and delivery.
Will be back later in the year for winter rims and tyres.

18 August 2022
Unprompted review
Rated 4 out of 5 stars

Happy Alpina B7 driver with wheel caps from AWD

After my slow start online, I received my order (Alpina B7) wgeel caps very quickly, in a robust package. The sales dor was so friendly to check proactively with me if I indeed had ordered the right caps because of the many available caps. Great experience and happy driving now! Jeroen/Netherlands

18 August 2022
Unprompted review
Rated 5 out of 5 stars

16X7 Genuine Fuchs to Australia

Ordered a pair of 16X7 Genuine Fuchs wheels, not only managed to get a 20% discount for ordering during a sale period but I also received an additional discount on shipping to Australia. Just received them in a matter of days and I could be happier, thanks guys!

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service as always

Needed a replacement wheel. They even contacted me to double check I had ordered the correct one. Prompt replies as always to my enquires.

It's the second time I've used this company, and both times they have been a pleasure to deal with.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Audi wheels shipped to the USA

I will absolutely buy wheels from Tony and Alloy Wheels Direct in the future. I was buying a set of 21" Audi wheels and there wasn't a stock image available and Google image search wasn't turning up reliable results. Tony went above and beyond to validate the design using factory parts guides and helped me through the process. Wheels arrived flawlessly in the USA and look incredible on the car. Thank you again.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

I found alloy wheels direct to be amazing

I found alloy wheels direct to be very quick and efficient from ordering to delivery. They have a huge range of alloys and accessories to choose from with very reasonable prices too and any questions or advice was given by phone to ensure your satisfaction on your order is the right choice for you. Delivery within the week from ireland.very pleased with alloy wheels direct 👍💯👌

17 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Would highly recommend this if you want excellent advice and service. Tony was very friendly and reassuring. Price was less than half what mercedes wanted!!
Thanks,. Patrick

17 June 2022
Unprompted review
Rated 5 out of 5 stars

This was my second experience with…

This was my second experience with Alloy Wheels Direct. First in 2015 when I found myself a set of Alpina wheels being sold from an Alpina B11 3.5. Exact fit for my 1990 E32. Had them shipped to me in Florida but the center caps needed replacement. Bought them from Alloy Wheels Direct and had my wheels stripped and powder coated. Now seven years later I bought a set of valve stems for those wheels. Came quickly and great communications with company. Thank you.

3 June 2022
Unprompted review
Rated 5 out of 5 stars

Kudos to TONY

These folks are great...give actual advice about choice of wheels and tires. All I ever got at Tire Rack was "well its our best seller". Tony is stupendous... takes whatever time necessary and even researched the weather in Virginia to ensure that I picked the best tire for me...not what sells best.

19 May 2022
Unprompted review
Rated 5 out of 5 stars

Job done

First time using these guys . Great advice and communication.
Product was quality. Recommended

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Knowledgeable - Helpful - Great Service Phoned this company regarding an alloy…

Phoned this company regarding an alloy wheel which I had managed to destroy by driving on a deflated tyre.
I had been to Mercedes who could not help me. A lovely gentleman answered the call after 2 rings!
So very helpful; gave me pointers on how to get hold of a discontinued alloy. Amazed at the advice and level of detail they gave me on how to get hold of the alloy I needed. Amazing service.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Service was unbelievable, honest and fast

Service was unbelievable. I ordered a set of wheels which I wanted to match up to what I had and just in the after payment note I added a part number and note asking to ensure it was the same. I got a call the next morning saying the wheels I ordered was similar but not the same and let me know the one i have are not made anymore :( I thought about it and decided not to go ahead with the order and within 10mins my refund had been processed to my credit card. AN honest company to deal with who understands customer requests. Thanks and the reason you have been so successful is how you have conducted your business.
Henry
Gold Coast Australia

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Quick email response

Quick email response, with really relevant questions. Ending up in saving me buying something I didn’t need for my Alpina.
Thanks very much.
Would recommended to anyone looking for genuine advice, great customer service.

31 January 2022
Unprompted review

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