I reluctantly needed to buy aftermarket wheels for my Mercedes CL500. After much searching on the web I turned to Alloys Wheels Direct - these guys are absolute wheel and tyre ninjas !! I needed g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delighted with the new Alloy Wheels for our Caddy Van and grateful for the advice given to ensure the wheels I chose are a perfect fit. Many thanks!
Great service from Chris and the team at alloy wheels direct. I ordered set of alloys, tyres and TPMS for 5 series which arrived pristine, pre-inflated and balanced and ready to fit. Great selection,... See more
5 star service from Chris - I didn't even make a purchase with them :-) I was looking to move from 19 inch rims to 17 inch and got great advice, guidance and help via email. In the end I got directed... See more
Company details
Written by the company
Genuine | New | Guaranteed 20 years of knowledge in the OEM wheel market. See 4K Videos of all our Brand New Genuine OEM wheels on YouTube: https://www.youtube.com/@AlloyWheelsDirectLtd Thought you had to go to your main dealer to buy OEM wheels? Think again.. we take the pain out of your main dealer experience and ship to your door.
Contact info
Haxton, SP4 9PT, Salisbury, United Kingdom
- 01865959000
- sales@alloywheelsdirect.com
- alloywheelsdirect.net
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Should be 6 stars to be honest.
Should be 6 stars to be honest.
From superb advice - freely given (which was both spot on and very informative) to order process, packing and delivery.
Will be back later in the year for winter rims and tyres.
Happy Alpina B7 driver with wheel caps from AWD
After my slow start online, I received my order (Alpina B7) wgeel caps very quickly, in a robust package. The sales dor was so friendly to check proactively with me if I indeed had ordered the right caps because of the many available caps. Great experience and happy driving now! Jeroen/Netherlands
16X7 Genuine Fuchs to Australia
Ordered a pair of 16X7 Genuine Fuchs wheels, not only managed to get a 20% discount for ordering during a sale period but I also received an additional discount on shipping to Australia. Just received them in a matter of days and I could be happier, thanks guys!
Awesome service as always
Needed a replacement wheel. They even contacted me to double check I had ordered the correct one. Prompt replies as always to my enquires.
It's the second time I've used this company, and both times they have been a pleasure to deal with.
Audi wheels shipped to the USA
I will absolutely buy wheels from Tony and Alloy Wheels Direct in the future. I was buying a set of 21" Audi wheels and there wasn't a stock image available and Google image search wasn't turning up reliable results. Tony went above and beyond to validate the design using factory parts guides and helped me through the process. Wheels arrived flawlessly in the USA and look incredible on the car. Thank you again.
I found alloy wheels direct to be amazing
I found alloy wheels direct to be very quick and efficient from ordering to delivery. They have a huge range of alloys and accessories to choose from with very reasonable prices too and any questions or advice was given by phone to ensure your satisfaction on your order is the right choice for you. Delivery within the week from ireland.very pleased with alloy wheels direct 👍💯👌
Great service
Great service. Would highly recommend this if you want excellent advice and service. Tony was very friendly and reassuring. Price was less than half what mercedes wanted!!
Thanks,. Patrick
This was my second experience with…
This was my second experience with Alloy Wheels Direct. First in 2015 when I found myself a set of Alpina wheels being sold from an Alpina B11 3.5. Exact fit for my 1990 E32. Had them shipped to me in Florida but the center caps needed replacement. Bought them from Alloy Wheels Direct and had my wheels stripped and powder coated. Now seven years later I bought a set of valve stems for those wheels. Came quickly and great communications with company. Thank you.
Kudos to TONY
These folks are great...give actual advice about choice of wheels and tires. All I ever got at Tire Rack was "well its our best seller". Tony is stupendous... takes whatever time necessary and even researched the weather in Virginia to ensure that I picked the best tire for me...not what sells best.
I highly recommend Alloy Wheels Direct…
I highly recommend Alloy Wheels Direct Ltd. Their expertise is second to none. I would have bought the wrong wheels if not for them.
Fantastic customer service
Fantastic customer service. They helped with finding the right part really helpfull. Would recommend 100%!
Great knowledgeable customer service
Great knowledgeable customer service. Products arrived on time and perfect quality......really impressed with this company!
Job done
First time using these guys . Great advice and communication.
Product was quality. Recommended
Knowledgeable - Helpful - Great Service Phoned this company regarding an alloy…
Phoned this company regarding an alloy wheel which I had managed to destroy by driving on a deflated tyre.
I had been to Mercedes who could not help me. A lovely gentleman answered the call after 2 rings!
So very helpful; gave me pointers on how to get hold of a discontinued alloy. Amazed at the advice and level of detail they gave me on how to get hold of the alloy I needed. Amazing service.
19" Alpina Dynamic D01 Wheels
Thanks for the support in following up with the local freight forwarder. Excellent service. I got the Alpina wheels all the way here in the Philippines! Thanks Alloy Wheels!
Service was unbelievable, honest and fast
Service was unbelievable. I ordered a set of wheels which I wanted to match up to what I had and just in the after payment note I added a part number and note asking to ensure it was the same. I got a call the next morning saying the wheels I ordered was similar but not the same and let me know the one i have are not made anymore :( I thought about it and decided not to go ahead with the order and within 10mins my refund had been processed to my credit card. AN honest company to deal with who understands customer requests. Thanks and the reason you have been so successful is how you have conducted your business.
Henry
Gold Coast Australia
Quick email response
Quick email response, with really relevant questions. Ending up in saving me buying something I didn’t need for my Alpina.
Thanks very much.
Would recommended to anyone looking for genuine advice, great customer service.
Superior customer service
Superior customer service, the right hard-to-find product, quick delivery, good prices.
I just want to give Alloy Wheels Direct…
I just want to give Alloy Wheels Direct and Tony a Big Thank You for the over the top wheels and service that I received. In 48 hrs from ordering my beautiful new wheels I had them in my garage in Florida!! Thank You!! Jim H
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








