Service for subscription was partially fine as I got the subscription canceled. I was however advise I will not receive my refund per policy. I am not happy as there was no transparency on the website... See more
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See what reviewers are saying
The company just charged my credit card for a membership I've never wanted. However, the agent solved my problem, cancelled my membership, and promised to refund the money. I hope similar thing will n... See more
When I contacted the customer service department I was communicating with Jamal and he solved my problem in one day. Thank you Jamal for being so patient with me. I really appreciate the way you helpe... See more
Imani, is really helpful with the process. I really appreciate her patience and that she is willing to actually help me out with my process. She was also very kind and quick to figure everything out.... See more
Hasn’t replied to negative reviews
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مرضة حتي الان ومنتظرة تاكيد التحويل…
مرضة حتي الان ومنتظرة تاكيد التحويل الفعلي
Disappointing practices
The company should avoid charging clients without their approval. In my case, I was charged of amounts without my approval which upset me.
Quick and easy
Thank you and appreciate the clarification and support.
I truly appreciate the clarification you provided and your kind understanding in resolving my situation. I’m grateful that you considered my case as a special one and agreed to process the refund, especially since I had unknowingly become a member and was being charged continuously.
0
Your prompt response and thoughtful approach made a big difference, and I sincerely thank you for that.
Wishing you continued success and all the very best. Have a wonderful day ahead!
The customer care is supportive and my…
The customer care is supportive and my problem solved and followed.
Waiting for my refund
Waiting for my refund , i would be apperciated for the company to solve that issue as soon as possible.
Helpful customer service and proactive.
I appreciate your site
I appreciate your site, but I did not specify that I subscribed to a VIP account, so I would like to cancel my subscription and return the amount to my account. Thank you very much.
Agent was helpful
Cancellation subscription
Imani thanks
Imani assisted me splendidly in answering my questions and answering my questions.
Good 👍👍👍👍👍👍👍👍👍
Service is quick
Service is quick, Replying quick and solving my issue was qyick as well.
Everyone is solution oriented
Emily is a very understanding and solution-oriented person who helped me a lot.
Diamond is great with there client service quick response to questions and very respectful and prompt will recommend any one to do business with Diamond
Diamond products are quality and affordable it is a must have.
Excellent customer service and very…
Excellent customer service and very fast. They are in the process of resolving the error I had a few days ago. They are excellent.
Excellent communication with Desmond
Excellent customer service from diamond
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