Tracy welcomed us warmly, showing us around the show home and letting us see one of the homes for sale. She answered all our questions, including those about part exchange and assisted buying. Finally... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We cannot recommend Rob from the Customer Experience Team highly enough. His work is excellent and he goes the extra mile to ensure the work is done to the customer's satisfaction. Thank you Rob for... See more
Company replied
We moved into Deer park Thorney 7 months ago we have been delighted with our home and everyone with Allison homes that have helped us with a couple of minor teething problems Paula was brilliant p... See more
Company replied
Rachel has been nothing but professional and thorough in the process of buying a new home. She went above and beyond to help us and to answer our many questions. Whilst we decided in the end not to pr... See more
Company replied
Company details
Written by the company
Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.
Allison Homes
Written by the company
- A homebuilder you can trust
- We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.
BUILT FOR LIFE
Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.
Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys.
Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible.
As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.
Contact info
Fleet House, Cygnet Road, Hampton, PE7 8FD, Peterborough, United Kingdom
- 01778 391550
- groupmarketing@allison-group.com
- allison-homes.co.uk
4.7
Excellent
651 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Title
The lady was very pleasant & really made an effort to help despite not having houses available to view that were in our price range.
23 May 2026
Unprompted review
Reply from Allison Homes
Hi Jules
Many thanks for your feedback! It's great to hear our Sales Executive was so welcoming. Hopefully we can still assist you on your home buying journey and find something suitable for you to view very soon.
We’d love to know what more we could do to turn your experience into a 5-star one - your feedback is invaluable in helping us improve.
- Allison Homes team
Annabelle was very friendly and…
Annabelle was very friendly and informed us of the plots and types of houses and when they would become available. We also discussed part exchange. She answered all our questions and asked if we had any more to ask. We are interested in a plot and is going to keep us informed when it becomes available. We have visited several housing developments and Annabelle was the best we've spoken to. She is a real asset to Allison Homes.
24 May 2026
Unprompted review
Reply from Allison Homes
Hi Clare
Thank you for leaving such wonderful feedback! It's great to hear how Annabelle helped you and we'll be sure to pass your comments on to her!
If there's anything else you need, please get in touch
- Allison Homes team
Very happy with our new home at Corby…
Very happy with our new home at Corby Glen. Great location, well- thought put house design, high quality specification and construction and very good value. Purchase process and minor snagging work all handled very efficiently. We’ve been particularly impressed by how everyone at Allison homes has been really keen to make sure we’re satisfied with our purchase - and we definitely are!!!
21 May 2026
Unprompted review
Reply from Allison Homes
Hi Peter
Fantastic to hear you're so happy with your new home, and we're very grateful for your great feedback.
If there's anything further we can do, please get in touch
- Allison Homes team
Great after sales service
I would like to thank the team for the after sales service we’ve received since moving to the kings meadow development. Tareena from the customer service team and Rob Bedford have gone the extra mile to ensure all the minor issues were dealt with in a professional manner to the highest standard.
15 May 2026
Unprompted review
Reply from Allison Homes
Hello Barry,
Thank you for your kind feedback! We’re so pleased to hear you’ve received such positive aftersales support since moving to Kings Meadow.
It’s fantastic to know Tareena and Rob have gone the extra mile to ensure everything was handled professionally and to a high standard. We’ll be sure to pass on your lovely comments to them both.
- Allison Homes team
Sales man was very friendly and not…
Sales man was very friendly and not pushy. Expected hard sell but felt very relaxed and everything explained and questions answered
15 May 2026
Unprompted review
Reply from Allison Homes
Hello Ian,
Thank you for your kind feedback! We’re delighted to hear you found the experience relaxed and informative, and that our sales team made you feel comfortable without any pressure.
Exactly the experience we aim to provide!
- Allison Homes team
Superb quality build to view and…
Superb quality build to view and Charlie the sales negotiator is superb to deal with very knowledgeable and very pleasant.
17 May 2026
Unprompted review
Reply from Allison Homes
Hello Angela,
Thank you for your fantastic feedback! We’re delighted to hear you were impressed with the quality of our homes and that Charlie provided such a knowledgeable and pleasant experience during your visit.
We’ll be sure to pass on your kind words, they’ll be greatly appreciated.
- Allison Homes team
The Allison homes sales agent
The Allison homes sales agent, Tanya, was very helpful and knowledgeable with the property I was interested in and went out of her way to help. She answered any and all questions I had regarding the properties I looked at.
I would thoroughly recommend a visit to Wootton Grange.
15 May 2026
Unprompted review
Reply from Allison Homes
Hello Dale,
Thank you for your wonderful feedback! We’re delighted to hear Tanya provided such helpful and knowledgeable support during your visit to Wootton Grange and took the time to answer all of your questions.
It’s fantastic to know you’d recommend visiting the development, we’ll be sure to pass on your kind words to Tanya.
- Allison Homes team
Nice location & view
It was first appoint of the day out of many. Charlie was very friendly in discussing options and timeline. We got a chance to view show home with ample amount of time. Location seems have nice view.
10 May 2026
Unprompted review
Reply from Allison Homes
Hello,
Thank you for your lovely feedback! We’re delighted to hear Charlie made such a positive impression, providing friendly and helpful guidance while answering your questions and showing you around the show home.
- Allison Homes team
Great experience
Great experience, turned up with no appointment m, was very well looked after and showed two houses.
Very impressed with the them both, we just need to sell ours now.
9 May 2026
Unprompted review
Reply from Allison Homes
Hello Andrew,
Thank you for your lovely feedback! We’re delighted to hear you were made to feel so welcome and well looked after, even without an appointment.
It’s great to know you were impressed with the homes you viewed, we’ll keep our fingers crossed for a smooth sale of your current home and hope to welcome you back soon.
- Allison Homes team
Deed of Variation…
I was trying to get a Deed of Variation signed by a Director, CEC Tereena Page went Above and beyond to make sure this was organised for me, keeping me in the loop on the progression and i had the hard copy in my hand signed within less than 48 hours from my first contact, she really had my best in heart i cant thank her enough!! Thanks also to Legal Alex and Deborah. Adam the Director was also a gentleman, and came to make sure all was good when i arrived on site, thank you sooo much Tereena!!! Kirsty M xx
8 May 2026
Unprompted review
Reply from Allison Homes
Hello Kirsty,
Thank you so much for your lovely feedback! We’re delighted to hear Tereena went above and beyond to support you and keep everything moving so quickly and smoothly.
It’s fantastic to know Alex, Deborah, and Adam also helped make the experience such a positive one. We’ll be sure to pass on your kind words to everyone involved, they’ll be thrilled to hear them.
Thank you again for taking the time to share your experience.
- Allison Homes team
Friendly and efficient customer service
Tanya fitted me in for an appointment on the same day and took the time to answer any questions I had about the properties I was interested in. She was very friendly and welcoming. Thanks!
3 May 2026
Unprompted review
Reply from Allison Homes
Hello Nicola,
Thank you for your kind feedback! We’re delighted to hear Tanya was able to fit you in at short notice and provide such a friendly and helpful experience, taking the time to answer all your questions.
We’ll be sure to pass on your lovely comments - she’ll be so pleased!
- Allison Homes team
Enjoyable experience from first…
Enjoyable experience from first contact, helpful, knowledgeable and great customer care, Rachael looked after us and nothing was to much bother, we were shown multiple house types and were given all the information we needed.
30 April 2026
Unprompted review
Reply from Allison Homes
Hello Nick,
Thank you for your lovely feedback! We’re delighted to hear you had such an enjoyable experience from your first contact and that Rachael provided helpful, knowledgeable support throughout.
It’s great to know you were shown a range of homes and given all the information you needed, we’ll be sure to pass on your kind words to her.
- Allison Homes team
Angie was extremely helpful throughout
Angie was extremely helpful throughout, going above and beyond to deal with our enquiries in a professional and supportive manner.
26 April 2026
Unprompted review
Reply from Allison Homes
Hello Pete,
Thank you for your kind feedback! We’re delighted to hear Angie supported you so well, going above and beyond to help with your enquiries in a professional and caring way.
We’ll be sure to pass on your lovely comments, she’ll be thrilled!
- Allison Homes team
A lovely site Development
A lovely site Development, nicely planned and feeling spacious. The properties we viewed are high spec and finished to a high standard. Rachel who showed around the development and properties was very knowledgeable, friendly and professional. All in all it was worth the 3and a half hour drive down from London to view at High Moor View. We are hoping we get a sale on our property so we don’t miss out on buying with yourselves.
25 April 2026
Unprompted review
Reply from Allison Homes
Hello John,
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your visit to High Moor View and that the development, layout, and quality of the homes made such a strong impression, especially after such a long journey.
It’s fantastic to know Rachel provided a knowledgeable and friendly experience throughout your visit. We’ll be sure to pass on your kind words to her.
We’ll keep our fingers crossed for a smooth sale of your current home and hope to welcome you back soon.
- Allison Homes team
Very accommodating
Very accommodating. Great, clear and in depth explanations with a smile. We felt welcomed.
25 April 2026
Unprompted review
Reply from Allison Homes
Hello Surjeet,
Thank you for your lovely feedback! We’re so pleased to hear you felt welcomed and that the team provided clear, in-depth explanations in a friendly and accommodating way.
- Allison Homes team
Satisfactory response
I was not made aware via Rightmoves redirecting my calls via their website for Allison Homes only work Thursday-Sunday. I was assured by Allison Homes they would investigate as they had no record of my calls…
Allisons Homes most helpful, quick to respond. Thank you
22 April 2026
Unprompted review
Reply from Allison Homes
Hello Naomi,
Thank you for your feedback! We’re pleased to hear the team were helpful and quick to respond in looking into this for you.
We appreciate you bringing this to our attention and will continue to review how we can improve the experience.
- Allison Homes team
Very helpful and friendly staff nothing…
Very helpful and friendly staff nothing to much trouble
19 April 2026
Unprompted review
Reply from Allison Homes
Hello Marie,
Thank you for your kind feedback! We’re so pleased to hear you found the team helpful and friendly, always happy to go the extra mile.
- Allison Homes team
In love with our family home. Support has been fantastic!
We have just moved into our family home at Venue Fields, and we are in love with the property. It’s a very special purchase for us as first-time buyers and we were keen to be diligent in our process. Meeting Steve and his team, including Wayne and Louise has been so supportive. From the first conversation we felt heard and assured, and comfortable that the team really hold the buyer at the heart of the process, knowing that everything they can do for us in our new house will impact our experience for years to come. Steve has been responsive, friendly and quick to action any minor adjustments. Nothing is too big or too small, and his whole team are incredibly respectful when they visit our property. They have gone above and beyond and been generous with their support and anything they can offer during the moving period and first few weeks – we wish they could stay nearby forever! Thank you to each of you for your part!
The house is beautifully designed, and we are grateful for the care and attention that has been taken to the finishing details and the gardens, which we still notice all the time.
Our journey started with Kaya in the sales office, who was also very generous with her time and took a deep interest in our journey. Knowing that I could call someone even after office hours if need be, made the whole process feel much more personal and we are grateful for that.
We would recommend the site and the developer to any friends, those that have visited have already taken notes. We already feel very settled and delighted with our decision.
Thank you!
Rosanna
16 April 2026
Unprompted review
Reply from Allison Homes
Hello,
Thank you so much for your wonderful and heartfelt review, and congratulations on your first family home at Venue Fields! We’re absolutely delighted to hear how much you love your new home and that the whole experience has been so positive for you.
It’s fantastic to know Steve, Wayne, Louise, and the wider site team have supported you so thoughtfully, going above and beyond to make your move-in experience smooth and reassuring. We’re also so pleased Kaya made such a strong impression at the start of your journey, helping to make the process feel personal and well supported throughout.
We’ll be sure to share your kind words with everyone involved, they’ll be truly delighted to hear them.
Wishing you many happy years ahead in your beautiful new home!
- Allison Homes team
A home better than we could have dreamt of
We found the home we ended up purchasing from Allison Homes in Thorney at the Abbey Park Development. From beginning to end we have been very satisfied with the whole process. Allison homes were friendly and incredibly helpful throughout. The house is fantastic, our absolute dream home! All the small details and layout of the house has been clearly thought through. The after care has been second to none, our aftercare agent Paula has been wonderful. She has answered all questions and been available for support at any time of asking. Even small things like the welcome gift and visit from the site manager after we moved in have made us feel at home very quickly. We have no intention of ever moving again but if we ever did we would be exploring Allison homes without hesitation.
27 March 2026
Unprompted review
Reply from Allison Homes
Hello Brad,
Thank you for your wonderful review! We’re delighted to hear how happy you are with your home at Abbey Park and that the entire journey, from purchase through to aftercare, has been such a positive experience.
It’s fantastic to know you love the design and thoughtful details of your home, and that Paula and the wider team have made you feel so well supported and settled. We’ll be sure to pass on your kind words, they’ll be thrilled to hear them.
Thank you again for your recommendation
- Allison Homes team
Reply from Allison Homes
Hello Rimvydas,
Thank you for your 5-star review, we really appreciate it!
- Allison Homes team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.