All Ironed Out Reviews 

93
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Danto was so lovely & friendly. My clothes have all been ironed well, returned in good condition & in great time! He both messaged me & called ahead of time to make sure I was home first before coming... See more

Rated 1 out of 5 stars

Shocking experience. Booked my collection and no one turned up. Tried to call and got told someone would get back to me. I then heard nothing and no one answers the phone or replies to emails. Don’t b... See more

Rated 5 out of 5 stars

Ironing returned beautifully. Collected & returned on time. Lynne text ahead when she would arrive. She is very friendly. Great service, certainly will use again. Thank you

Rated 5 out of 5 stars

I had a mountain of ironing and because of circumstances had been putting it off. Phil from All Ironed Out collected the washing and returned it in a professional and friendly manner. Kiarni has d... See more

Company details

  1. Dry Cleaner

Written by the company

We've been taking care of ironing since 2004. We love ironing and also providing excellent customer service to our clients. Our team has grown enormously and we work harder to save time for busy people - like you! All Ironed Out was borne out of a need to spend more time at home with our family. This is very important to us and we ensure that all our employees can work hours which don't interfere with their own family life. They're our most valuable asset. Why Ironing? The demands placed upon us at work are now even greater than ever. With longer working weeks and the many hours we spend travelling to and fro - spare time is a luxury which we should all be able to enjoy. On average, a small family creates an ironing pile every week which takes between 2 and 5 hours to iron. You could be having a meal out, watching a film or visiting friends down the local pub during that time. Need more information about our service, visit our website or call 0333 444 1850


Contact info

3.9

Great

TrustScore 4 out of 5

93 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(93)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Missed Collections

OK - have booked a collection for Monday between 5pm and 7pm. Third time lucky?

Have used these guys for a while and they have been very good. However, two no shows in the last 48 hours. Phoned and left a message twice and no response. Seems like they don’t want my business.

4 July 2019
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

We’re very sorry about this. It seems as though the area you are in is currently on holiday and we’re investigating why this wasn’t posted when you logged in. If you would like to reschedule a collection for Monday, I can arrange this for you

Once again, many apologies for the inconvenience caused

Rated 1 out of 5 stars

Had high hopes but disappointed.

Clothes (cotton shirts) came back wrinkled. :-(

9 April 2019
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

We are sorry to hear the service you received was not to our normal high standards. So we can find out what went wrong, please can you provide:

1. Your invoice number
2. The area you are in
3. The name of the ironer/agent (this is on the invoice/receipt)

We await your response and we are keen to find out more the about the issues you experienced in your area.

Rated 1 out of 5 stars

Very disappointing

Very bad costumer service and quality. Two of my husband shirts were burnt. Tried to complain but no one answered the phone or emailed me back! Very disappointing!

9 April 2019
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

We are sorry to hear the service you received was not to our normal high standards. So we can find out what went wrong, please can you provide:

1. Your invoice number
2. The area you are in
3. The name of the ironer/agent (this is on the invoice/receipt)

We await your response and we are keen to find out more the about the issues you experienced in your area.

Rated 5 out of 5 stars

Great company

Great company, very reliable and ironing always returned promptly and to a good standard

9 April 2019
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

Lovely to hear, thank you

Rated 5 out of 5 stars

Great service, excellent value

We've used Allironed out for a couple of years now. They've been fantastic, very reliable, high quality service and good value.

9 April 2019
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

Thank you for your feedback, we really appreciate your kind words. looking forward to rescuing your ironing pile soon

Rated 1 out of 5 stars

An agents review...

My review is of the business as an agent. Before I joined communication was excellent, however since joining its very difficult to get a response. The support that they offer to get new clients is minimal. They communicate with clients and change the goalposts without informing you. If you are considering this as a way into the ironing business I would seriously consider just going it alone. After all, if you pay these guys you are ignored anyway.

7 March 2018
Unprompted review
Rated 5 out of 5 stars

A loyal customer...

I've been using All Ironed Out for 3-4 years now and I very rarely leave reviews about anything online. However, I thought I would! The ironing service they provide me with is second to none. Each and every week, I bundle my ironing into a bag and in 2 days its back in my wardrobe neatly ironed. Friendly driver, excellent ironing presentation. This small business knows how to keep a customer for life. Try them! You won't be disappointed.

7 December 2016
Unprompted review
Rated 2 out of 5 stars

Didn't take into account our preferences

Used a couple of times. Collection and drop off service was good, however we had preferences to how we would like our things to come back i.e. Buttons not done up on shirts etc. These preferences were ignored every time we used the service

18 November 2016
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

We're sorry to hear you weren't happy with our service. We have noted your comments and also noted that we provided a discount for this at the time of your ironing return.

Rated 5 out of 5 stars

Fantastic!

Really impressed with this service, fast turnaround and excellent ironing standards. Would recommend

18 November 2016
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

Fantastico! Thank you

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