Allied Surveyors & Valuers Ltd Reviews 

2,674
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and thoroughness of the work provided. The staff are frequently commended for their helpfulness, professionalism, and friendly approach, making interactions pleasant and informative. Many people appreciate the quick response times and the prompt delivery of detailed reports, often exceeding expectations. The customer service is often described as exceptional, with reviewers noting the personalized attention and clear explanations provided throughout the process. The user experience is consistently positive, with many finding the entire process easy and straightforward from start to finish. However, some people were dissatisfied with the service, mentioning concerns about a surveyor's knowledge regarding the valuation.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as efficient, professional, and... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness,... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness of staff in... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

User experience

Clients share positive opinions on user experience, describing it as amazing, quick, and incredibly easy from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful from the outset with staff answering the phone promptly. Survey clearly structured in sections and using traffic light system (red, orange and green) for actions required. Surveyor answe... See more

Company replied

Rated 5 out of 5 stars

We needed a Surveyor fast as we are in a chain to buy a new build property and could loose our preferred plot. The ladies doing the initial quote and booking were very helpful, tried their best t... See more

Company replied

Rated 5 out of 5 stars

The survey results settled my mind with the purchase of my property. Being a single parent the survey reassured me of things that needed to be done in order of priority so I could budget around my chi... See more

Company replied

Rated 5 out of 5 stars

Great service. Fitted in very quickly and was very accommodating and survey provided within 2 days of survey being carried out which was amazing as heard some forms take well over a week to produce. S... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Allied Surveyors and Valuers Ltd is a general practice cooperative, owned by its 30 shareholding Chartered Surveyors, covering England and Wales. Allied is well established within the arena of mortgage valuations with a particular specialisation in the field of residential investment property from BTLs to complex HMOs. In addition to acting for financial institutions, Allied is an established private client business. Our surveyors hold a wide range of experience and are proficient in carrying out surveys for home buyers including the popular RICS Home Survey Level 1 (formerly Condition Survey), RICS Home Survey Level 2 (formerly Homebuyer Survey) and the RICS Home Survey Level 3 (formerly Building Survey). The company also has a commercial property valuation department. All surveyors are specialists in their field and the Regional Directors have worked for many years in their geographical areas to live up to the firm’s mantra of offering ‘national coverage with local knowledge’.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,674)

343 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Kieran was great

Kieran was great, the report was detailed and he made a lot of time to talk us through it.

23 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Detailed and well written survey

Detailed and well written survey. Happy to answer any of my follow up questions. Really helpful and knowledgeable. Would recommend.

16 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Great experience with this firm

Great experience with this firm. They were efficient and incredibly quick throughout the whole process. The survey report arrived much sooner than expected which was great. Highly recommend for anyone looking for a reliable and professional service.

22 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Grimsby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Quick, easy and efficient

From first contact with the company was impressed by their efficiency in providing information, details of their services and resulting detailed survey report provided
The report was clearly presented and easy to access and understand

21 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Hull office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 1 out of 5 stars

1★ – Avoid for HMO valuations – poor methodology and severe undervaluations Firm: Allied Surveyors and Valuers Ltd



We used Allied Surveyors and Valuers Ltd to value two of our HMO properties, and both valuations were completely out of line with reality, local authority guidance, and actual market performance.

Property 1 – 6-bed all-en-suite HMO
The valuer refused to recognise it as a 6-bedroom property, claiming the communal lounge was too small under their internal guidance.
We provided:
• Exact room and communal area measurements
• A valid 6-bedroom HMO licence from the local authority

Some tenants use in-room living space because the rooms are large, fully compliant with council guidance. Despite this, they ignored the licence and facts and valued it as a 5 bedroom. There was no meaningful discussion or flexibility just a rigid and incorrect downgrade.

Property 2, 9-bed all en-suite HMO (Bristol)
This valuation was even worse.
• High spec refurbishment
• Solar panels
• EPC A
• 6 parking spaces
• 9 minutes from the airport
• Fully let within 2.5 weeks
• Achieving £850 per room

Even a conservative bricks and mortar valuation should have been £600k+.
A realistic market value is closer to £900k.

They valued it at around £530k, claiming the area is “non popular for HMOs,” which is demonstrably false based on demand and rental performance.

Impact
• Nearly £4,500–£5,000 in valuation fees
• Forced to change lenders
• Delays and financial disruption
• Entirely avoidable if proper HMO methodology had been used

Conclusion
If you are valuing an HMO, do not use Allied Surveyors and Valuers Ltd.
They:
• Ignore valid HMO licences
• Apply inconsistent internal rules
• Under value specialist assets
• Fail to reflect real rental demand or market performance

I can’t comment on buy-to-lets or standard residential property, but for HMOs this was a very costly mistake.

18 August 2025
Unprompted review
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review.
The valuation provided was in accordance with our client's requirements, being the lender for this commercial valuation. Any complaint or appeal in respect of the valuation we have been instructed to provide them, needs to be directed to your lender please.
Kind regards
Allied Surveyors & Valuers Ltd.

Rated 5 out of 5 stars

Excellent service and great final report…

Excellent service and the final report is very detailed around each aspect of the property and categorised in colour coded tiers of whats good and what need urgent attention. I opted for a level 2 report and it is more than enough for my needs considering it's a property less than 10 years old. Given clear instructions for legal advisors. Thank you for your service. Highly Recommend

12 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Rugby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Thorough and helpful

Kieran was really thorough and helpful with explaining the issues identified in the report. He took time to talk me through the report and it was really appreciated. All communications with the company were friendly and helpful, really happy with the service.

14 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Booking the survey was quick and easy, and the survey report itself was thorough and easy to read and understand. We had an in depth phone call to about the survey which was very helpful. All in all - an excellent company to deal with

20 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

5 star

Jon completed a survey for us, givingus the option of a full refund when the survey was delayed thrpugh no fault of his own. The survey was very thorough and followed up by a lengthy phone call where Jon took the time to explain things realistically, in detail, along with potential implications. I wouldn't hesitate to use again.

9 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Cardiff office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 4 out of 5 stars

Good service

Good communication and friendly service.

9 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review. We will feed this back to the Allied Surveyors & Valuers Hull office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

This company is very efficient with…

This company is very efficient with great communication skills. Wendy is lovely and very helpful. Kiran was very approachable and also helpful.

15 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Proficient

Proficient, friendly service.

15 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very quick at getting our valuation…

Very quick at getting our valuation done. Good price and very helpful. Would definitely be using them again and would highly recommend them to anyone else. Was impressed how quickly they came back to me compared to other valuations.

15 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Reading office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

The price valuation is affordable

The price valuation is affordable. They give you full information of thier work via email
They don't keep wait so long for the full t report . So Reliable honestly

13 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Friendly

Friendly, professional and quick

12 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Accurate report

No issues at all. They have a good report for the property we purchased. It was a detailed and accurate report and helped us moving forward

5 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Second time I’ve used them

Second time I’ve used them. Brilliant!

12 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very responsive

9 January 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Excellent service provided

My experience with Allied has been very good, from being able to contact them easily to make arrangements and getting quick answers to any questions. They were always very helpful throughout the process.

Chris Hutchings, the surveyor, was professional throughout, taking all relevant considerations into account during the survey. He was polite, courteous, and respectful of my property.

I felt confident in the quality of the report and would highly recommend Allied and his services.

5 January 2026
Unprompted review
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Rugby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

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