I searched the web for the best price for a StihlHSA60 trimmer with battery and charger and alliance came up trumps, so I ordered it on pm of 18/05/26 and it turned up at my house on pm[1330 hrs] on... See more
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Operations Manager Paul Ouwerkerk was extremely helpful in assisting me over the phone.I was enquiring as to "possible" purchase of Stihl MSA 220 C-B Battery Chainsaw along with the AP 300 S battery w... See more
Company replied
Beautifully set up shop Outstanding customer service from the reception to the technical experts on the floor Love they they are a Stihl dealer as well
Company replied
I ordered the slugger cold saw blades after my nearest stockist only had lower quality blades that were dearer than Feins list price. I was googling the blades and saw Alliance Hardware, they had t... See more
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Company details
- #3 of 5 best companies in Hardware Store
Written by the company
We're an independent hardware and industrial supplies business with a customer-oriented focus. Not only do we stock the best tools at the lowest prices, we also offer solutions to our customers. As well as tools, we are a distributor for the Bahco & Lenox bandsaw blades. Two of the best quality bandsaw brands available on the market. Our aim is to reduce our customers' cost per cut, by increasing their cutting efficiency and reducing downtime. We're open from early until late, to make sure we're always available when our customers need us. Give us a call today and see how we can assist you.
Contact info
39-51 Chapman Street, 3130, Blackburn North, Australia
- alliancehardware.com.au
4.7
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Alliance Hardware
Hi Des,
Thank you very much for taking the time to leave us a review.
We're glad to hear your order was delivered quickly and that you are happy with your purchase.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Shilt Cord
Great friendly , helpful Staff. Communicate well with you. Fantastic product knowledge. Fast prompt service. Highly recommend. 😀
6 June 2024
Reply from Alliance Hardware
Hi Liz,
Thank you for leaving us such a glowing review, it is greatly appreciated.
We pride ourselves on providing the best possible service so we're glad to hear we were able to achieve this.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Warren,
Thank you for such a great and memorable review.
We appreciate the support and are glad to hear we were able to provide this level of service.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Great Saw
I recently purchased a Stihl MS 212 chainsaw from Alliance Hardware, and I couldn't be happier with my purchase! From start to finish, the experience was top-notch.
First and foremost, the customer service at Alliance Hardware was exceptional. The staff were knowledgeable and friendly, helping me choose the perfect chainsaw for my needs. They patiently answered all my questions and provided detailed information about the MS 212, ensuring I felt confident in my decision.
The Stihl MS 212 itself is an outstanding piece of equipment. It's powerful, efficient, and easy to handle, even for someone like me who isn't a professional lumberjack. The chainsaw starts up quickly and runs smoothly, making my yard work a breeze. It's lightweight and well-balanced, which reduces fatigue during extended use. Plus, the build quality is excellent – it feels sturdy and durable, ready to tackle any job I throw at it.
One of the features I appreciate most is the safety mechanisms built into the MS 212. The chain brake and anti-vibration system provide an added layer of security, giving me peace of mind while operating the saw.
Overall, my experience with both the Stihl MS 212 chainsaw and Alliance Hardware has been fantastic. I highly recommend this chainsaw to anyone in need of a reliable and powerful tool for their outdoor projects. Kudos to Alliance Hardware for their excellent service and for carrying such high-quality products!
28 May 2024
Reply from Alliance Hardware
Hi John,
Thank you very much for such a great, in-depth review of both the chainsaw and ourselves. We truly appreciate the time you've spent to do so.
We pride ourselves on offering a service to our customers that is of the highest level, ensuring that we can meet the needs of our customers while exceeding their expectations.
We thank you for choosing us as your local STIHL Dealer and look forward to dealing with you again next time.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi there,
Thank you for leaving us such a great review, we truly appreciate it.
We pride ourselves on providing the highest level of service to our customers so we're glad to hear that our team was able to meet these expectations.
We hope to be able to deal with you again in the future.
Thank you,
The Team @ Alliance Hardware
Great prompt service
29 April 2024
Reply from Alliance Hardware
Hi Nick,
Thank you for your review, we appreciate the feedback and are glad to hear your order was attended to promptly.
We hope to deal with you again.
Thank you,
The Team @ Alliance Hardware
Great product
Great product, excellent service and very prompt delivery. Pleasure to do business with you.
23 April 2024
Reply from Alliance Hardware
Hi Michael,
Thank you for your review, it is greatly appreciated. We're glad to hear that we were able to assist you with your order and that you're happy with the product.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Just great people to deal with…
Just great people to deal with excellent customer service and fantastic delivery times I would highly recommend this company
21 April 2024
Reply from Alliance Hardware
Hi Paul,
Thanks for your awesome feedback and for your recommendation, it is truly appreciated.
We are glad to hear that our team was able to assist you with your order.
We look forward to dealing with you in the future.
Thank you,
The Team @ Alliance Hardware
great service and prompt delivery
went out of their way to adjust my order as id ordered the wrong amount. Sent same day and items are of high quality
23 April 2024
Reply from Alliance Hardware
Hi Sam,
Thank you very much for leaving us such a great review. We're glad to know that our team was able to assist you with your order.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Stihl mini boss 180 chainsaw
Great prices/prompt delivery items as described.
Great prices/prompt delivery items as described.
2 April 2024
Reply from Alliance Hardware
Hi Stephen,
Thank you for leaving us such a great review, we truly appreciate it.
We're glad that your order was delivered promptly and accurately, and we hope to be able to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Jesse,
Thank you for taking the time to leave us such a great review, it is greatly appreciated.
We hope to deal with you again.
Thank you,
The Team @ Alliance Hardware
Quick arrival on the well packaged mini…
Quick arrival on the well packaged mini chainsaw. Just as specified on the website.
26 March 2024
Reply from Alliance Hardware
Hi Simone,
Thank you for leaving such a great review, we really appreciate it and we're glad to hear that you were pleased with how we packaged your chainsaw.
We hope you enjoy and hope to deal with you again.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi,
Thank you for your awesome feedback, it means a lot!
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Delivered exactly what I ordered and…
Delivered exactly what I ordered and very quickly in good condition. Very happy. Thank you.
21 March 2024
Reply from Alliance Hardware
Hi Kate,
Thank you for leaving us such a great review, we truly appreciate it and are pleased to know that you are happy with your order.
We hope to deal with you again in the future.
Thank you,
The Team @ Alliance Hardware
Great price great delivery time,more…
Great price great delivery time,more than expected
18 March 2024
Reply from Alliance Hardware
Hi Mick,
We're very happy to hear that our price was competitive and that your order was delivered quickly.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Received the item in only 3 days
Received the item in only 3 days. Very happy with the service
25 February 2024
Reply from Alliance Hardware
Hi Darren,
Thank you for leaving us such a great review, it is much appreciated.
We're glad to hear your order arrived quickly.
We look forward to dealing with you in the future.
Thank you,
The Team @ Alliance Hardware
Non arrival of ordeer
My order which was due between the 7th and 11th of March has not yet arrived.
28 February 2024
Reply from Alliance Hardware
Hi Les,
We're terribly sorry to hear that your order is yet to be delivered.
One of our staff will follow up on this and will be in touch with you today.
Thank you,
The Team @ Alliance Hardware
Great Equipment and Service
Great selection of quality equipment at competitive prices and very fast delivery. Thank you and highly recommended.
27 February 2024
Reply from Alliance Hardware
Hi David,
We're glad to hear you're enjoying using your tool and we look forward to dealing with you when the next sale is on.
Thank you,
The Team @ Alliance Hardware
Your company got it ok for me
Your company got it ok for me. Prompt delivery and as
advertised.I would certainly use your company again.
19 February 2024
Reply from Alliance Hardware
Hi Keith,
We're pleased to know that your order was delivered promptly and you were happy with the product.
We look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
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