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Allegiant Finance Services Reviews 

2,428
•
TrustScore 4.5 out of 5

4.7

Small Claims Assistance Service
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Review summary

Created with AI, based on recent reviews

Looking at 531 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process straightforward, simple, and stress-free, appreciating the ease of setting up claims and the efficiency of the overall procedure. Many people highlighted the excellent service, noting effective claim management, positive outcomes, and prompt compensation with clear communication. However, some customers also noted concerns regarding claim handling and communication. A few experienced significant delays in processing or submitting claims, coupled with a lack of meaningful updates. Additionally, some individuals felt compensation was low compared to fees, or expressed frustration with automated messages and unwanted contact.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing it as simple, straightforward,... See more

Claim

Users describe ambiguous interactions with claim processes, with some customers reporting positive... See more

Service

Customers had positive experiences with service, often describing it as excellent, top-class, and great from... See more

Customer service

People report ambiguous experiences with customer service, with many praising the communication and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reviewers reporting quick payouts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though I was disappointed with the insurance payout for my car total write off, I did not do anything about it. When I saw that Allegiant could do the hard work for me, I thought it was worth a... See more

Rated 5 out of 5 stars

From the initial contact through to settlement, I found the process very straightforward. Any lul in activity was explained and was due to the time frame within which my former insurer had to respo... See more

Rated 5 out of 5 stars

This service is good for the ordinary consumer who do not have clout or monies to take a big company to court . So many people who know they are right but justice is only for the rich . This way you h... See more

Rated 5 out of 5 stars

The whole process was easy. Details of car, insurance company, car valuation received was all I provided to Allegiant that was all it required. Within few weeks received letter stating case had be... See more

Company details

  1. Small Claims Assistance Service

Written by the company

A Claims Management Company Regulated and Authorised by the Financial Conduct Authority. You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.

No Cash No Fee

We only charge a fee when you receive "Cash" in your bank.

We only charge a fee when you receive "Cash" in your bank.
Our success fee is due only if your lender makes a compensation payout, and ranges between 18%-36% inc. VAT. We do not charge you for any part of a settlement that results in the lender reducing your outstanding balance – that is on the house!

We have successfully wiped over £21+ Million of debt for our customers.

View our fees here: https://allegiant.co.uk/compliance/our-fees-2/

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(2,428)

534 reviews in the last 12 months

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Rated 5 out of 5 stars

Additional payment for an old total loss…

Allegiant contacted me about a previous total loss claim I had in an old car. They said they might be able to get me a bit more of a settlement. I didn’t think they’d be able to as so much time had passed but let them have a go anyway. To my surprise, I got an extra £700 which paid for a family weekend break to Center Parcs! Very happy with that.

2 May 2026
Rated 5 out of 5 stars

I used this company as they got in…

I used this company as they got in touch with me. I thought what have I got to lose. I had no intentions of bothering myself. They made some money and I'm £76 better off. Its not a fortune but better than nothing ! I would use them again if I needed to( hopefully not) but they were very professional and kept me informed every step of the way.

24 April 2026

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