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2.8
3 reviews
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I bought a complete set, the charging station with all the various cables and ports. That's an order of over €200. After a few years, the charger stopped working. I realize its lifespan is quite limited for a battery. Customer service tells me that the replacement part, the charger inside the station, costs €40 (excluding shipping) to get the whole set working again. No thanks! I'm done with this brand.
Company is an absolute scam! Bought their product and wanted to love it but 1. You can’t use the product with a cover on your device 2. You have to hold the device in place to get a charging connection, so not hands free. 3. Their returns policy is ridiculous! You get 14 days to return from day they send it out but if you email them within that timeframe they don’t reply back to you so you go over the 14 days and they pocket the money! 4. They only email you back if you want to purchase. I tried emailing them multiple times about getting a refund as their product wasn’t fit for use and no reply. Emailed them on a different email address saying I wanted a new device and emailed within the hour!!! When I called them out on it stating I wanted a refund, they went radio silent again!! Save your money and the hassle of a shit product!!
I've order their rather expensive charging dock solution. It came with a nice fabric bag but the product itself is coated plastic and there are not even enough cables shipped with it!
Fair enough, this is my personal opinion.
What now happened is unacceptable!
I've returned the product according to their instructions on my own costs. 10 days after the tracking logged that the have received it I still have no money and the company does not react on any email or phone calls!!
Shame on you!
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