The only issue preventing me giving 5 stars was the way my parcel was delivered. The shoe box had no additional protection so when received it looked like it had been sat on and the paper sticker seal... See more
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At Allbirds, we believe in making better things in a better way. We look to nature for inspiration, crafting footwear and apparel from materials like merino wool, eucalyptus tree fibre and sugarcane. As a certified B Corp, we’re committed to making sure we tread lighter on the planet. Our mission is to reverse climate change through better business, but we know that this global problem can’t be solved by one company alone. We believe that collaborative development and the sharing of technologies will help protect the planet for future generations. We choose to share knowledge and our proprietary materials such as our sugarcane-based EVA foam, which we open-sourced for all to use, including competitors.
Contact info
United States
- help@allbirds.eu
- allbirds.com
Hasn’t replied to negative reviews
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Always excellent
Another great pair of shoes. Comfortable, stylish, innovative, possibly more sustainable. Super quick free delivery.
Some shoes were unsuitable
Some shoes were unsuitable, so we returned them and were amazed at how very fast the refund was processed. Thanks very much, impressive!
Comfy and stylish - Worth the price tag!
Great quality shoes, super comfy, and delivered quickly too. I’m very impressed. This is my second pair of Allbirds - I can’t recommend the brand more! In fact, I got my husband to buy a pair and he’s thoroughly impressed too.
Warm, durable and instantly comfortable.
I really appreciate the ethical credentials and ethos of the brand. I’ve now purchased three products from their range and these latest shoes are an absolute winner for me.
Durable, smart enough for work and crucially, comfortable from the first use. I’m looking forward to wearing them through the winter months to see how they perform.
Comfortable and good looking
Great response to an issue I had
I have bought multiple pairs of…
I have bought multiple pairs of Allbirds over the years. That are my favourite pair of shoes for comfort, quality and durability. This time i wanted to get a shoe in the wool range. Unfortunately the shoes i bought first, which were of the size i usually wear, was a bit tight. I had to return that to try out another size. Allbirds no questions asked return policy helped me finally find the size that fits me. This level of support and service along with a wonderful product is what makes this brand so great...
Delivery very fast have a pair of…
Delivery very fast have a pair of muzzle boots trainers every bit as comfortable to wear all day
well made and very comfortable shoe
Ethical!
Been wearing Allbirds for quite a few years now. Love them!
Especially like the waterproof ones for winter. So comfortable!
Also it’s good to know that the materials are ethically sourced.
Reliable comfortable footwear.
Reliable comfortable footwear.
Don’t wear much else on my feet these days
Another pair of really comfortable…
Another pair of really comfortable trainers. These are my 4th pair and can vouch for all day comfort. The order arrived promptly. Totally satisfied.
Love the quality!
Love the quality, choice of styles and colours, speed of delivery and value for money for these shoes. The replaceable inner soles are a god send!
Beautiful shoes indeed
Beautiful shoes, delivered very promptly and safely. I ordered two identical tree runner shoes but in different sizes to gauge and keep the best fitting one. I returned the unwanted one really easily and was refunded the same day. Great experience!
Good product, perfect customer experience and responsible purchasing
Good customer experience: easy to order & quick to be delivered and good product: materials and comfort.
It was very important to me to find an European brand working with natural products. I love the benefits of wool in sport shoes and clothes.
Delivery by Pony Express
Delivery by Pony Express. It took so long to ship my order, I asked that it be cancelled. "Miraculously", the product shipped "nearly simultaneous" to my cancellation and took forever to arrive, preventing me from wearing the Allbirds to the event I originally purchased the shoes for. It got much worse when I tried to engage "customer service". Allbirds used to be very customer focused and friendly when they were new, however there has been a significant falloff in care and service and responsiveness.
Excellent shoes and first class customer support
I've ordered several pairs of shoes from AllBirds and they have been fantastic. So comfortable, and considering I've basically worn one pair almost daily for the last 18 months, and after multiple trips through the washing machine, I've had no issues with their durability.
I had a problem with my latest order; the courier failed to deliver the shoes. However, my experience with AllBirds customer support has been fantastic (I'm struggling to understand the comments from others). They have organised for replacement shoes to be sent, and there was no hassle, it was straightforward proactive customer support.
Thank you, Dexter, you've ensured I will remain a loyal customer!
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