AllBatteries Reviews 2,115

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the pricing to be very competitive and a significant advantage, often noting that they secured great deals compared to other retailers. People also appreciated the ease of the ordering process and the user-friendly website. However, some people were dissatisfied with aspects of the product and delivery. Several customers received incorrect or faulty products, such as batteries that didn't fit or stopped working prematurely. There were also frequent complaints about misleading delivery information, with many reviewers surprised to find their items shipped from France, leading to longer-than-expected waiting times and frustration regarding communication about shipping origins.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the ease of use of the website, the... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced fast delivery,... See more

Quality

People report ambiguous experiences with quality. Many customers are pleased, noting that batteries arrived... See more

Order

Reviewers mention ambiguous feedback about order. Some customers found the ordering process easy and were... See more

Price

Consumers find price to be positive, often describing products as good value for money and competitively... See more

Based on these reviews

Rated 4 out of 5 stars

Took a little while over the Christmas period but to be expected, batteries arrived , all good and working well.

Company replied

Rated 4 out of 5 stars

I did actually get the wrong battery delivered after ordering correctly but the staff were efficient and very professional in sorting out my return and refund which was a good experience

Company replied

Rated 5 out of 5 stars

Items as described, excellent genuine Panasonic product. Did not realise that the batteries would come from France; not a problem, just a few days wait. As these are virtually unobtainable in the UK a... See more

Company replied


Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Battery was delivered at half the…

Battery was delivered at half the quoted time. The size was exactly as the expired one . When the engine cranked over it was much faster than its ever been with the manufacturers battery. I put this down to the higher cranking rampage.

2 April 2026
Unprompted review
Rated 2 out of 5 stars

beware...shipped from France

Ordered these with Amazon advertised UK factory. This was a lie! They were eventually shipped from France. During the long wait I ordered the same from a genuine UK firm, Batteriesplus.co.uk and they were delivered the next day.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Have only dealt with these guys once but was spot on in all respects

I used these guys to resurrect an ancient Alcatel phone I'd be very reluctant to retire - its number is registered everywhere. I'd tried local "we fix anything" phone shops and they didn't even recognise the phone. I bought from another company and they sent me a battery that didn't even fit. These guys sent me the right battery and the phone now has years more life (I hope!). The ordering/delivery process was flawless and their follow up too (even sent me an email reminding me of my consumer rights re. returns etc!)

9 March 2026
Unprompted review
Rated 2 out of 5 stars

Dont bother

I ordered battery after being led to believe that it would arrive swiftly. Instead I get an email to tell me its coming from France and it would take 10.working days. When it arrived the battery is nowhere near as good as a Gopro original. Also no reply when I sent an email. My advice is buy elsewhere.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I received a dead battery - zero customer service

I received a dead battery. I tried to telphone, but only ever received a response that they were not available, but would call back. I did this on five occasions, they never called back. I emailed them asking about the condition of my battery and advice on what I should do. I received no reply. I emailed again with the same result. I shall now set in motion County Court action to recover my money.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Dyson battery mis sold warranty

Bought a battery from them for a Dyson vacuum cleaner. Everything was fine initially, but after 1 year of use, the battery stopped charging fully and only lasted around 5 mins per charge.

The battery has a 2 year warranty, so sent it back for “testing” and have heard nothing since. I’ve tried emailing, I’ve phoned multiple times and left messages - nothing. They’ve had the battery since 24th December, no communication since the acknowledgement email that they sent to me when the battery landed back at their premises.

Update 14.02.26:
Rang and emailed on Friday (13.02.26) morning. No response from the company AGAIN!! They seem to be just responding to Truspilot reviews to seem like they actually care.

24 December 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 1 out of 5 stars

Battery received different to website photos

After waiting 2 weeks for delivery from France, they sent a different battery to that shown on website at time of order, terminals offset so didn't fit. They accepted the return but no returns label, return postage cost me £12 for somebody elses mistake. They confirmed receipt of the return but didn't process the refund, had to open a dispute with Paypal to get it. They didn't repond to any of my emails and they never answer the phone - AVOID you don't need this kind of hassle - *Follow up on your generic reply - I did try to contact you and you didn't respond, if you want to make it right you can start by sending me a payment for the return postage*

18 December 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 4 out of 5 stars

Took a little while over the Christmas…

Took a little while over the Christmas period but to be expected, batteries arrived , all good and working well.

22 December 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.

Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

UPS Battery order

I ordered the UPS Battery at 13.00. It arrivedthe next day.

17 December 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

I purchased a battery from Allbatteries…

I purchased a battery from Allbatteries just before Christmas as it was a hard to find product , I was so pleased to find the battery was in stock and against extreme odds very close to Christmas the battery was delivered ahead of time and in perfect condition, communication with the company was very prompt , professional and very reassuring , thank you very much and will definatly be deal with you again

11 December 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 2 out of 5 stars

As been mentioned before

As been mentioned before. The item itself is great but no mention when you place the order it might take weeks to deliver from France. At the time I placed the order it said 2-8 days expected delivery. A while later you get the email to say 21 days. That meant I needed to purchase a temporary charger for my event because this one didn’t arrive in time

18 December 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

All batteries were able to provide me…

All batteries were able to provide me with the right battery at a reasonable price and postage delivered to Northern Ireland when other uk suppliers failed to provide a service. Great service

21 November 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 1 out of 5 stars

Super slow delivery!

The batteries are fine, however I needed them fairly quick and they took over 2 weeks to arrive which is ridiculous considering the postage cost!

7 November 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

An excellent service

Your supplied what I considered to be a rare battery with no fuss. A very good service given the issues caused by Brexit. Grandson can now use the walkie talkie that Grandpa has had for years.

22 November 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 1 out of 5 stars

i never received it and im still…

i never received it and im still waiting for my refund there communication is terrible they never answer the phone or reply to my answer phone message

18 November 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 2 out of 5 stars

Very slow delivery

Very difficult to get to speak to customer services following dissatisfaction over my battery taking 12 days to arrive when 3-4 days suggested at placement of order.

22 November 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,

The AllBatteries UK Team

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