All About Pins Reviews 429

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Emma was very responsive to our questions and encouraged us to make edits on our pin designs to ensure we were happy with what was being ordered. She was able to keep track of requests made by tele... See more

Rated 5 out of 5 stars

Our program is having a 10-year recognition event. A pin was needed to recognize those employees who have been here since the start. There was great communication throughout! The team at All about... See more

Rated 5 out of 5 stars

We had placed an order almost 2yrs ago and we were delited with our challenge coins. We were ready to reorder but couldn't find our paperwork. When I called the gentleman was able to pull our previous... See more

Rated 5 out of 5 stars

The response time for getting the proofs and quotes back is amazing!! You don’t find service like that much these days. Also answering email questions and providing clarification quickly was much appr... See more

Company details

  1. Promotional Products Supplier
  2. Manufacturing Service

Written by the company

Custom lapel pins by All About Pins. Delivered in 10 days or less. Free artwork, design & air shipping.


Contact info

4.9

Excellent

TrustScore 5 out of 5

429 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We placed a rushed order and the CS…

We placed a rushed order and the CS team was great in helping me decide what type of lapel pin would work in my time frame. They created my pin with our logo and we received it right on time! Very pleased!!

8 January 2025
Rated 5 out of 5 stars

Amazing Customer Service over the Phone

Chelsea was incredibly helpful putting together a reorder over the phone. It was the first time we needed to restock pins in two years, and she found our old order and had a quote to us in minutes. It was a great experience, and I'm looking forward to working with AllAboutPins in the future again.

6 January 2025
Rated 5 out of 5 stars

Great Products and Service

Great Products and Service! I place a late order for a special event that was coming up soon. The representative, Chelsea, communicated quickly and help me get my order in and answering all my questions.

Not only is the product better than expected, it also arrived a few days earlier than expected. Thank you, Chelsea!

5 November 2024
Rated 5 out of 5 stars

Patient and professional

Patient and professional.
I've finally submitted an order after 6 months (or more). Getting something done through board meetings took a long time on my end and then I needed helping reaching the price point needed for budget. All About Pins was with me the whole time.

6 November 2024
Rated 5 out of 5 stars

All about pins is on it to make it work…

All about pins is on it to make it work for you! They are fast and informative to help you figure what is best for your order. I use them a lot and I will use them in the future. If you have any questions, just send them an email and they will get back to you swiftly.
Paul J.

1 October 2024
Rated 1 out of 5 stars

THE WORST COMPANY TO WORK WITH, PLEASE RUN

THE WORST COMPANY TO WORK WITH. DO NOT DO BUSINESS WITH THEM. I have them guaranteeing me a month before that my products will be with me. A week before our event, they emailed saying they cant do the order because of “factory issues”. I told them to just refund me as another shop can do it if I give them a week. THEY DECLINED AND SAID THEY FOUND ANOTHER FACTORY AND THEY WILL BE ABLE TO DO IT. I kept emailing them saying I JUST WANT A REFUND. They kept promising things. And then come 2 days before our event they say they cant do it and theyre sorry. I asked for an alternative and they have none. They also informed us of this very late. WASTE OF TIME AND MONEY. The WORST COMPANY TO WORK WITH. I kept telling them to not put me in a bad position and give me time to look for alternatives and they didnt. I knew that this will happen and they knew that too. But they have 0 care for their customers. They will not give your product. Please dont stress yourself with a company like this. I dont usually write bad reviews but this is one of the worst companies ive had the displeasure of working with.

23 September 2024
Unprompted review

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