Alkareemlondon Reviews 

129
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of their abayas and hijabs, often describing them as luxurious, beautiful, and unique pieces. Many people highlight the excellent customer service, noting the team's helpfulness, responsiveness, and care in ensuring smooth orders and quick delivery of their desired items. However, some customers also noted significant issues with customer service, reporting ignored emails, a lack of responsiveness, and feeling unfairly charged for problems outside their control.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent fabric and stitching... See more

Order

Customers consistently note positive experiences with order, with many expressing their intention to order... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as 10/10, professional, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the fast and quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been shopping with Alkareem for a while now, and honestly, their customer service is amazing. They always respond quickly, are super helpful, and make sure everything goes smoothly with my or... See more

Rated 5 out of 5 stars

The best abayas I have ever bought! The quality is absolutely insane, they feel soo luxurious and you feel like a million dollars wearing these abayas. All my other ones don’t even come close to the... See more

Company replied

Rated 5 out of 5 stars

Al Kareem always exceeds expectations with their abayas. I’m always coming back to see their new collections. So far I have got 4 abayas from them, all of them have been perfect, I have not been disap... See more

Company replied

Rated 5 out of 5 stars

I’m a jersey hijab girl from the beginning and I’ve tried sooo many, but the al Kareem ones quality, colour and size is just perfection. The range of colours are soo wide and soo stunning. I have 10 a... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(129)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

My daughter ordered 2 abayas by…

My daughter ordered 2 abayas by mistake, she requested for the cancellation straight after placing the order and heard nothing until she emailed the company again after recieving shipment confirmation email.
The owner agreed for the item to be returned.
When she tried on the second one and it didn't fit her and she asked if she could return it and they have refused.
Firstly this is supposed to be an islamic site selling islamic items, stating on their page and I quote "May our products benefit you in this life to gain the Akhira"! And this company are ripping of people from their halal earnings!
Secondly according to gov.uk it clearly states it is illegal to display any notice that deliberately misleads consumers or deceives them about their right for example a sign that says YOU DO NOT ACCEPT RETURNS OR OFFER REFUNDS!

Having explained this to the company via email I would have expected some kind of correspondence but unfortunately as they ignored my daughters emails they ignored mine.

Avoid shopping from this site, absolutely unprofessional.

11 May 2023
Unprompted review
Show reviews in all languages. (129 reviews)

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