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Alivemoment Reviews

5,760

•

4.3

Photography Service

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Review summary

Created with AI, based on recent reviews

Evaluating 5,371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's ability to bring old photos to life, restore them, and add color, often finding the results magical and heartwarming. The user experience is highlighted as incredibly easy and intuitive, with a clean interface and fast rendering. People appreciate the excellent quality of restored and animated images, noting high accuracy and detail. However, some people were dissatisfied with payment and subscription practices, reporting issues with charges and continuous billing despite cancellation attempts. A few users also noted inconsistencies in product quality, where converted images or facial features sometimes appeared unrealistic or did not match the original subjects.

What people talk about most

Product

Users describe positive interactions with the product, often praising its ability to bring old photos to life... See more

User experience

Customers consistently note positive experiences with user experience, praising the app's ease of use and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the photo enhancements and the ability to... See more

Payment

Consumers express significant dissatisfaction with payment experiences, frequently reporting unauthorized and... See more

Subscription

Clients share negative opinions on subscription, with many reporting unexpected charges and difficulty... See more

Reviews shaping this summary

Long ago and far far away moment of lost time brought back to life! Must admit.. I'm impressed. I can see myself resurrecting times, places, events, and people, that are mostly faint memories any... See more

Company replied

Still learning how to use the app and getting a kick out of reliving special moments from the past by creating a live memory from a photo! Bob in San Antonio

Company replied

I very much enjoyed using this app. Only gave it four stars because every so often the image that was converted into a video it was unrealistic.

Company replied

I’ve used the App to post several pictures to Facebook for family members…. They Absolutely Love the Cartoon Family pic’s👍🏽

Company replied

Company details

Written by the company

Turning your cherished photos into living stories! 🌞

Contact info

4.3

Excellent

6K reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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All reviews

(5,760)

5,708 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 11, 2026

I’ve used the App to post several…

I’ve used the App to post several pictures to Facebook for family members…. They Absolutely Love the Cartoon Family pic’s👍🏽

10 July 2026

Unprompted review

Reply from Alivemoment

Jul 11, 2026

Hello Will,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Jul 11, 2026

It brought the color and realism back…

It brought the color and realism back to the photo

10 July 2026

Unprompted review

Reply from Alivemoment

Jul 11, 2026

Hello Jamie,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Jul 11, 2026

Still learning how to use the app and…

Still learning how to use the app and getting a kick out of reliving special moments from the past by creating a live memory from a photo! Bob in San Antonio

10 July 2026

Unprompted review

Reply from Alivemoment

Jul 11, 2026

Hello Bob,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Jul 10, 2026

So cool to see my mom & grandma hugging!!

9 July 2026

Unprompted review

Reply from Alivemoment

Jul 11, 2026

Hello Peg,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Jul 9, 2026

Love it

Just wow, this is awesome! I'm thrilled at the transformation of an old photo to a video.

9 July 2026

Unprompted review

Reply from Alivemoment

Jul 11, 2026

Hello Donnell,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Jul 9, 2026

I only gave 4 out of 5 because

I only gave 4 out of 5 because: it was amazing what can be done to bring pictures to life, but only a few of my pictures looked like the same person before and after. The ones that did were awesome. My brother passed away at 13 yrs old in 1970, I took the last school picture we have of him, and asked alive moment to age him to a mature man, and it was amazing, he looked exactly like a picture of my 56 yr old nephew from our other brother...his namesake. It was great to see him as an adult, but then I realized I have been seeing him everyday in his nephew.

9 July 2026

Reply from Alivemoment

Jul 11, 2026

Hello D'Andra,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Jul 8, 2026

AVOID this scamming company

AVOID this scamming company. I blindly authorized one trial month usage not knowing they continued to charge my cc for 6 months at much higher subscription fees. My cc company flagged it this week. Next thing that happened: AliveMoment charged me $525.53. Now I'm fighting that. BEWARE!!!!

7 July 2026

Unprompted review

Reply from Alivemoment

Jul 9, 2026

Hello Terri,

We’re very sorry to hear about your experience and understand your concern regarding the charges on your account. This is not the experience we want for our users.

We regret the billing issues you described and would like the opportunity to review your account and investigate the transactions you mentioned. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you further.

Kind regards,
Amelie

Jul 8, 2026

So very special to bring precious photos back to like

It is so very special to bring precious old photos back to life, especially as I have just lost my mother just 3 weeks ago, I want to bring all my parents old photos back to life.
I love this app it’s what I’ve always wanted to do.
Thanks so much for this wonderful experience.

8 July 2026

Unprompted review

Reply from Alivemoment

Jul 9, 2026

Hello Diana,

We truly appreciate you taking the time to share such meaningful feedback.

Warm wishes,
Amelie

Jul 7, 2026

Bringing back people who we have lost…

Bringing back people who we have lost is priceless.

7 July 2026

Unprompted review

Reply from Alivemoment

Jul 9, 2026

Hello Rick,

We truly appreciate you taking the time to share such meaningful feedback.

Warm wishes,
Amelie

Jul 7, 2026

Give it a try, you'll be surprised with the results.

Good and imaginative videos produced from submitted images. Product suppoert usually answer queries quickly and effeciently.

7 July 2026

Unprompted review

Reply from Alivemoment

Published Jul 7, 2026

Hey Alan,

Thank you for your kind and encouraging feedback! 🌟

Best wishes,
Amelie

Jul 7, 2026

17 May 2026

Unprompted review

Reply from Alivemoment

Jul 6, 2026

Hello,

We're very sorry to hear that your videos have disappeared. We understand how frustrating this must be, especially if they were important to you.

This is not the experience we want for our users. Please contact us via https://alivemoment.com/contact with your account details so we can investigate the issue and assist you further.

Kind regards,
Amelie

Jul 5, 2026

It's a very good app

It's a very good app. I liked everything. It's even amazing. Everything comes to life so realistically! That's great!

5 July 2026

Unprompted review

Reply from Alivemoment

Jul 6, 2026

Hello Александр,

Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️

Kind regards,
Amelie

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