Absolutely top notch customer service. Incredibly fast reply. Offer the best prices for Xiaomi with UK stock. The shipping company were a little rough with the package 📦 Unfortunately Aligo wen... See more
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Absolutely fantastic! I placed my order of Xiaomi cleaning robot on Sunday evening and got the product on Tuesday afternoon. Quick, hassle free purchase. The product is original, comes with the Europe... See more
At first, I had my doubts about the authenticity of reviews here. I sent the owner/sales agent a Whatsapp message - got a quick response. In the end, I received excellent customer service, perhaps bet... See more
Company replied
ordered a hoover over Xmas unfortunately due to covid and brexit there was issues with shipping. Seller refunded me in January as couldn't complete the order. Offered alternatives. And communicates... See more
Company details
Information provided by various external sources
We are UK distributor of Xiaomi Ecosystem, Youpin and Intelligent appliances.
Contact info
United Kingdom
- aligo.uk
3.0
Average
217 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered the item on Monday and delivery…
Ordered the item on Monday and delivery was for the Thursday. Delivery was tried on the Wednesday but unfortunately we were not in. Arrived on the Thursday. Fantastic service
20 October 2022
Excellent I couldn't ask for more
3 October 2022
Very good very happy
20 September 2022
Great company, good communication
Brought a couple of ebikes off them, a few issues with delivery, but this wasn’t down to them, however they stayed in touch every step of the way
9 September 2022
Not good item dose no work and I am…
Not good item dose no work and I am about to return it.
Also help was not easy to access and still waiting for an answer to my last enquiry. Will wait on response to the item being returned to Aligo
update:
Finaly contacted by Aligo who admitted there was a problem with the item. I left a review on Trustpilot.
SEE BELOW THERE RESPONCE!!!
From: CZ
Sent: 26 September 2022 00:12
To: Geoff Mcphail
Subject: Re: faulty lifesense band 3
Hi Geoff
Can you please confirm the review is deleted as we can see it is still there. We will issue a refund immediately after it is done. Thanks
Best
Aligo
31 August 2022
Great value e bike easily put together
Great value e bike easily put together. Well packaged just 1 Mark where wheel rubbed on frame on transit
30 August 2022
Yeah great item fast del
18 August 2022
A day late
A day late, no delivery updates, but a great product. I would use them again, but lower my expectations on the delivery promise.
14 August 2022
1st time purchase with Aligo
After a delayed delivery due to varying reasons I received my go go best gf600 ebike today, so far it's seems to be in perfect working order ,more updates though from Aligo would have been appreciated about any delay in dispatching my bike as I was getting concerned that I had made a mistake buying from them as this was the 1st time I had bought anything from their site especially an ebike .but they came through and delivered the bike today,so even after my initial concerns and experience using Aligo for this purchase I would definitely buy from them again although they need to keep customers updated about any possible delays or issues regarding delivery.
5 August 2022
Unprompted review
Excellent support
Item eventually arrived after a considerable delay due to rather inept service by the carrier (Evri the new name for the worst ever carrier the UK has ever known).
To give credit where it's due, Aligo did contact me advising there was an issue and they resent a replacement without any delay.
First class support from Aligo, third rate support from the carrier, Evri aka Hermes.
26 July 2022
Great price fast shipping
22 April 2022
Good product but slow delivery took…
Good product but slow delivery took around 10 days
18 February 2022
Quick and reliable experience!!
25 January 2022
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