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ALIGNERCO Reviews 5,344

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and clear guidance during the impression process, making it easy and efficient. The customer service is consistently highlighted as excellent, with many people appreciating the quick responses, online chat support, and helpful video calls. However, some people were dissatisfied with the service and product delivery, experiencing significant delays in receiving their aligners or retainers. A few customers also noted issues with the fit of the product and difficulties with communication from customer service, mentioning slow replies or unhelpful responses.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, patience, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting helpful, responsive, and... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the helpful and professional... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing it as easy, smooth, and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impression kit arrived quickly. Making an appointment for a video session to properly create impression molds was easy (next-day scheduling), and Brian Johnson was so kind, helpful, and patient. The... See more

Company replied

Rated 5 out of 5 stars

I'm just starting my teeth aligning journey with Alignerco. So far, I've been impressed with their customer service. They answer phones quickly, there's an online chatbot, and a free video call 1-on-... See more

Company replied

Rated 5 out of 5 stars

I'm getting a refinement after using the product for a little over 1/2 year. Aaron was very helpful with getting my impressions correct. I found the product worked very well the first go around but w... See more

Company replied

Rated 5 out of 5 stars

I started by uploading pictures of my impression to the chat feature and was quickly connected and provided clear feedback. After two impressions with the same issue I scheduled a video call the same... See more

Company replied


Company details

  1. Dental Laboratory

Written by the company

ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.

Join Thousands Already Smiling with ALIGNERCO

Written by the company

Straight Teeth, Minus the Hassle
Skip the endless orthodontist visits. ALIGNERCO brings you an at-home treatment (shipped free) that fits your routine, hassle-free.
Faster, Discreet, Designed for You
Get results in as little as 4 months. Plus, with aligners that are practically invisible, your style statement remains consistent.
A Confident Smile Without Breaking the Bank
With flexible payment plans, ALIGNERCO is one of the most affordable ways to get the smile you deserve. Starting as low as $64/month.

Our Guarantee

Full Refund Incase Of Ineligibility

If our expert dental team determines that our aligner treatment is not the best fit for you, we will refund you in full. Every treatment plan is reviewed by a US trained and licensed Orthodontist.

Contact info

Promotion box for ALIGNERCO

USA's Most Affordable Clear Aligners

Get straighter teeth without braces at home with guaranteed results

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great customer service

Great customer service

16 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!

Rated 4 out of 5 stars

My experience with teeth impressions

My experience with their support and teeth impression kits has been positive. The free live video call was a positive experience.

9 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

My professional consultant was kind and…

My professional consultant was kind and courteous, making the process very simple and fast!

15 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 4 out of 5 stars

Takes a bit of time to get everything…

Takes a bit of time to get everything handled but when no one else would approve me for my aligners they did and im excited to begin my treatment.

15 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Brian was extremely helpful and walked…

Brian was extremely helpful and walked me through the entire impression process. He was patient and polite the entire time! Highly recommend Brian to any future clients, he was fantastic!

15 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Very good experience with Jennifer…

Very good experience with Jennifer Walker , super kind patience and helpful

15 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 1 out of 5 stars

They make you write reviews during your…

They make you write reviews during your impressions videocall before all the process starts because they cannot keep their promises, i’m still waiting on my smile projection which is supposed to be ready in 10 business days. DO NOT WASTE YOUR TIME AND MONEY PEOPLE.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience especially with the…

Great experience especially with the specialist on video call with “Alan”. Must still receive the finalised retainers but the service thus far from the company has been very professional. I’ll follow up once I’ve received the final retainers

14 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Alignerco has been an amazing company…

Alignerco has been an amazing company to work with! Had braces twice and didn’t wear retainer, they were very helpful in answering all questions, quick responses made it super easy to do my impressions at home in a breeze. Would absolutely recommend this company!

14 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

It was an easy and good experi nice

It was an easy and good experi nice, thanks to Brian Johnson who assisted me in everything I have to do. He made sure that I'm doing it right and guided me all the way. He even sent me a new shipping label since I lost the one that came with the impression kit.

14 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with AlignerCo! Their customer service team was always helpful and quick to respond, the whole process was easy to follow, and the pricing was much more affordable than other options I looked at. Definitely a convenient and budget-friendly way to improve your smile.

14 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 4 out of 5 stars

company explained in great detail what…

company explained in great detail what is needed and were helpful

14 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Best experience I have had

Best experience I have had

14 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Excellent and high quality product!

Excellent and high quality product, plus a very good customer service. I highly recommend it!

14 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Positive Overall Experience So Far

The process has been seamless so far. Customer service is great. Had a video call with Brian and he helped me make the impressions. He was very pleasant and helpful. Looking forward to receiving my aligners.

13 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Repeat customer

Great customer service and very easy to do!

I’ve used aligner co to straighten my teeth after not wearing my retainers - easy process!
Now I’m back to get a new set of retainers 5 years later.

13 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 4 out of 5 stars

I ordered and received the smileflex…

I ordered and received the smileflex kit; I am awaiting video consult and instruction in creating impressions wherewith will be approved; The company may ask for a review before alignment, deceptive.

12 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback!

Rated 5 out of 5 stars

Good job helping me with the virtual…

Good job helping me with the virtual process

13 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!

Rated 5 out of 5 stars

I just started treatment with alignerco…

I just started treatment with alignerco and my experience has been great. Customer service has been especially helpful and I can't wait to see how the rest of my treatment goes! Highly recommend for those looking for aligners

13 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!

Rated 5 out of 5 stars

Impressions video

I have only gotten as far as making the impressions. The video session to help with that process was very beneficial.

13 May 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!

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