Alicevintage Reviews 43

I haven’t received my order or confirmation of my delivery date or email.
I am trying to contact the company and have not been able to reach them.

Christmas Snowflake Art Print Vintage Elegant Long Sleeve Maxi Dress Fake Two Piece Dress - I bought this dress, but it wasn't what I expected. The colour is dark brown and not so sparkly red or wine red as depicted on the homepage. The sleeves are 20 cm too long and the dress reaches almost the floor. The fabric is more plastic as cotton, but very soft. The dress was too expensive for how it looks like. Maybe my expectations were too high, but I don't recommend it. Sorry!

claims to produce in cotton, but it's purely printed on polyester!
clothes don't match the size-measurements (inch/cm).
Prices are too high for polyester and it's actually very poor cheap polyester. please don't order, they are scam! can't understand paypal listening them as a paypal vendor! waste of time, money and nerves! customer care service does not exist, don't even try to reach out to them. paypal got many reviews over the last months of angry customer of alicevintage.com, still they list them as paypal vendor! what a shame!

I saw this coat on a Facebook advert and I proceeded straight away to buy it without reading the reviews first….
My order got placed straight away, but two weeks later there was no sign of shipment yet.
So I contacted their customer support via email, who advised I could either wait another couple of weeks or take a refund.
As in the meantime I had read a lot of terrible reviews I panicked and I asked them to proceed with the refund and forget about it;
however, shortly after, an email confirmation of shipment arrived, so it was too late.
I really feared the item would never turn up or would be terrible quality like many reviews state.
It has now arrived and it’s really pretty!
It might not be prime materials, but they’re not awful either!
Their customer support have been great, so for me this has been a really good shopping experience despite the delay.

I bought a dress that says in the advertisement is cotton, but is actually polyester and Spandex. Bait and switch.

Floral Art Print Sleeveless V-Neck button up retro midi dress.

Dress was beautiful on the photo but when it arrived the quality was really poor (was supposed to be cotton and it was polyester), both the material and the floral print were nothing like in the picture. Sewing was also bad quality. The dress is not worth half the price. Definitely not recommend them!

Dress arrived looking nothing at all like the beautiful pictures. Really cheap and nasty material but even poorer customer relations. Could not recommend them at all.

Ordered two dresses which claimed to be "Cotton Blend" and "Milk Silk". Arrived 6 weeks later and they were both 95% polyester, 5% spandex. When I reported the issue they made no apology and have not updated their site descriptions. Threatened me with exorbitant return fees and refused a refund.

Purchase a dress it’s look pretty on website when I received it’s doesn’t look as good as photo. So disappointed and will not purchase no more at this store

I ordered my wife a couple of their dresses and the fit was absolutely perfect the material was pretty decent and from order to delivery was only about 2 weeks... Will definitely be ordering more!!!

Do not, I repeat, do not order from this company. Poor quality. The clothes smelled like a$$ and washing them didn’t help. Refunds are incredibly inconvenient.

Pretty shocking, was away when the clothes arrived, but when opened, nothing like the picture, total crap really, too late for me to try get abresponse!\ Never again!

I did not receive any of the items I ordered. And what I did receive was 1 of the 3. The quality is below rock bottom. I have been unable to contact anyone at the company to get any customer service. Do NOT waster your time or money on alicevintage.com

Bought items and they charged my card twice. Bank stopped the payments. In tandem with other reviews that have been posted: avoid this site!

I placed an order and waited 10 days for them to ship! I had to start a dispute PayPal in order to get any movement on it.i received my order and the dresses, though very nice,were not like the photos presented on the website. I was expecting a cotton type material with pleating but the dresses were chiffon. The prints matched though so overall the dresses were okay. The fit was just a smidge smaller than the measurements so order 1 size up. Not sure I would order again

Put in and paid for an order 2 weeks ago, now no record of it. The email order confirmation is useless and I should have seen the red flags then. Can't see my dresses arriving and guess I've been scammed.
Avoid Alice Vintage - it's a scam.

Disgusting scam website. The refund policy is a joke. The item received is of appalling quality and not was shown at all on the website. They do not want to issue full refund as they have "limited profit" which means nothing and has nothing to do with the customer. Steer far away from this website.

The items were nothing like the picture, took a long time to arrive and when I attempted to return them, they would only refund one and said to keep the dresses as it would cost me £40 to send back to them.
The quality was terrible, completely misleading adverts.

Total scam site!! I ordered a dress and received it 2 weeks later. It hardly looked like the same dress cause the cuts in the low quality material didn't even line up, and was so horribly made. Halloween costumes are made better than this.

Scam company. I ordered dresses on May 9th for a trip and due to a medical incident my trip has been cancelled. According to their cancellation policy I could cancel before the order shipped. They ended up pushing the order through super fast to say that it was already shipped and would not issue a refund. The funny thing is that I had placed an order before this one and it is still in process. You would think the order for one dress would go through first as I had placed the order a week prior to this one. Now I’m stuck with dresses that I’ll probably never wear. The company was no help and PayPal did not help either. Stay away from this company and choose one that will honour their own policies.