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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, particularly the dresses, for their beauty, quality, and how well they fit, often exceeding expectations and matching online descriptions. Many consumers highlight the fast and reliable delivery service, with orders arriving quickly and on time for important events. The customer service is also often commended for being helpful, communicative, and professional, making the overall purchasing experience smooth and pleasant. However, some customers also noted issues with their orders, including dresses not arriving as advertised, having quality defects like stains or tears, or not being delivered within expected timeframes. A few people were dissatisfied with the customer service, citing poor communication, unhelpful responses, or difficulties with refunds and store credits, especially when dresses were not received or had issues.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the dresses for being beautiful,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the stunning appearance, perfect... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction, highlighting quick... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping, with some... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the "top tier" and... See more

Based on these reviews

Rated 4 out of 5 stars

Florena dress was beautiful!!! there was a few issues about the beads and glitter falling off, and a little pieces of tulle coming off but overall the dress is amazing, fits perfectly very flattering... See more

Rated 5 out of 5 stars

I ordered my birthday dress from Alglist at the very last minute, and I was blown away by how quickly they processed and shipped my order! Not only did it arrive right on time, but the whole process w... See more

Rated 5 out of 5 stars

Alglist definitely meet my expectations. I ordered my daughters dress on a Monday night and it was delivered by Thursday. I was nervous about ordering online but when I seen that they were located a f... See more

Rated 5 out of 5 stars

I want to thank you Alglist Co, Team for making the process of returning a dress so seamless. The AQSA dress was beautiful just more a Rose Gold than Gold. Alglist communicated every step of the way... See more


4.3

Excellent

TrustScore 4.5 out of 5

391 reviews

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Rated 5 out of 5 stars

MY EXPERIENCE STARTED OFF RUFF AT…

MY EXPERIENCE STARTED OFF RUFF AT FIRST... FATHER OF PROM QUEEN... I JUS KNEW I RUIN HER DAY BUY ORDERING THE WRONG SIZE PROM DRESS... I WROTE A EMAIL TO ALGLIST... INWHICH THEY RESPOND QUICKLY AND PROBABLY WITH EACH EMAIL I SEND THEM ...THEY EASIED MY MIND WITH THE SIMPLE RETURN POLICY..... INWHICH AGAIN EASY MY MIND ... NOT JUS THE QUALITY OF CLOTHS YOU ALL HAVE BUT "IT WAS THE CUSTOMER SERVICE FOR ME", AND ONLINE AS WELL... FIRST TIME DOING SO.... THANKS AGAIN ALGLIST FOR ALL YALL DID TO MAKE MY DAUGHTER PROM A SUCCESS... YOU ALL SAFE MY LIFE!!! 🤟🤟❣️❣️

9 April 2026
Unprompted review
Rated 3 out of 5 stars

Naz Dress in Black

The overall dress is nice, but for 600 dollars the sewing of the feaux diamonds which is in the eye catching section, were poorly sewn on and made the dress look cheap. They are barely hanging on. My daughter chose to keep it, but I would've sent it back as soon as I opened it. I would've either asked for a replacement or another dress design because the dress overall has much potential.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Cheap clothes, high prices

I bought the NAIA dress. Beautiful dress. Took a week to come in. As soon as I pulled it out the bag, the neck chain snapped. Birthday dress broken before I can even try it on. Emailed customer service. They said to send videos. Which I did. Still haven't heard anything back two weeks later. Going to have to rig the dress just to wear it. Which I shouldn't have to do considering it was $200. Cheaply made dress using cheap materials, sold at a stupid price. I hate yall, might dispute this charge for the inconvenience.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Don’t shop here , scam

I order the naia dress for my birthday ($220) , I’m a heavy chested woman so I decided to send it back. Spent $40 to ship it back just for them to deny the store credit policy saying that I cut the ribbon off which I didn’t. In my opinion I believe that they cut off the ribbon themselves. Also they only allow you to request a refund within 3 days of receiving the item . I should have taken pictures before but wasn’t expecting this out come. I constantly had to reach out in order to attempt to get a store credit which they still didn’t honor. Don’t shop with this company , I wish I would have seen all the bad reviews before instead of going based if TikTok. I now have to try and get a refund through my bank since they have stopped responding to my emails and there is no phone number to reach them.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Prom

Beautiful dress and the team was helpful when I needed to make a return.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect Dress

I ordered my birthday dress from Alglist. Customer service and communication was sooo thorough and helpful. My dress came earlier than expected, it fit perfectly. The dress looked just like the picture online. Sizing was also spot on. I would recommend Alglist to my family and friends.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning dress fits like…

Absolutely stunning dress fits like glove. Very tall girl friendly also I promise! God so many compliments and felt do confident in it 🥹.
Ship to the UK so fasttt I was shocked. Packaging was also very TEA . GORGEOUS DRESS !😍

18 January 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE my dress!

I absolutely LOVE my dress!! I wore it during my trip to Hawaii and received so many compliments. I ordered the MIRAGE MULTI-COLORED MAXI and it did not disappoint!! Very beautiful and it fit like a glove! Tropical Christmas vibes!

25 December 2025
Unprompted review
Rated 5 out of 5 stars

My Naia dress is just wow

My Naia dress is just wow, shipping was fast the material is good. I was thinking about fitting but fit so much on me it like they made it for me. differently will order again.

29 December 2025
Unprompted review

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