Alfcasino Reviews 47

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

47 reviews

5-star
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1-star

Replied to 84% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

My withdrawal is pending from 7 days. And they don't pay

My withdrawal is pending from 7 days.

My account was closed and when i was withdrawal they ask me and extra verification. I sent and they answered everything its ok and soon you will receive all of your funds.

7 days after I'm still waiting and they answer the same " soon you will receive, don't worry"

I've decided to open this bad reveiew because im worried if i will receive my money or not.
Anyway if i receive i can change it, but for the moment your site is scam because don't pay.

28 March 2026
Unprompted review
Alfcasino logo

Reply from Alfcasino

Dear Ernest,

Thank you for reaching out and sharing your feedback with us. We are truly sorry to hear that you are feeling worried about your recent experience and the time it has taken to reach a resolution.

We understand your concerns, but we want to reassure you that we value all our players and their time with us. It’s important to keep in mind that the nature of gaming and its associated processes are handled with care to ensure everything is in order. We certainly don’t want you to feel this way, as we aim to provide a dependable environment for everyone.

To help get this sorted for you, we kindly suggest connecting with our support team via live chat. They are the best point of contact to look into your specific situation and provide you with further assistance.

We appreciate your patience while we look into this.

Best regards,

The AlfCasiino Team

Rated 1 out of 5 stars

This Site is shit !!!

This Site is shit !!!! I have put alot money on it never win anything ever ,games are to tight
I have sent 13 emails and live chat 3 times to close my account
Zero response !!!!
Don't sign up they hold you hostage and they dont give a shit
3 different managers sent me stuff Liam is one
Finn is one
I asked all 3 to close my account
Nope still nothing !!!
Update !!!!
so they told me that my account was closed and yet they sent a message offering me a deal
So they flat out lied about closing my account
Don't trust this site !!!!

26 January 2026
Unprompted review
Alfcasino logo

Reply from Alfcasino

Dear Customer,

Thank you for reaching out and sharing your concerns. We are truly sorry to hear about the frustration you’ve experienced. We sincerely appreciate your patience, and we value the feedback you’ve provided.

We would like to resolve this for you immediately. Please contact us at support@alfcasino.com so that our team can prioritize your case and ensure your account is closed as requested.

Best regards, The AlfCasino Team

Rated 5 out of 5 stars

Mila

10/10 very very good

5 January 2026
Unprompted review
Alfcasino logo

Reply from Alfcasino

Thank you for your kind words! We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, AlfCasino Team

Rated 1 out of 5 stars

Scammers

Avoid that casino.
It's scam site. They have 25% live casino cashback promotion. On every Monday You receive 25% amount lost in live casino last week.
During last week I have deposited and lost in live casino 766€.
They say that my cashback is less than required minimum amount (which is 5€).
25% of lost 766€ is 191.5€...
On live support there is no one who know how to count...

29 December 2025
Unprompted review
Alfcasino logo

Reply from Alfcasino

Dear Marcin,

We are sorry to hear about your dissatisfaction. We aim to ensure that all users have a clear understanding of our site’s guidelines and how various features are applied to their accounts.

We understand that you have concerns regarding your account activity from the past week. We would like to look into this matter further to ensure that all standard procedures have been followed correctly.

Please reach out to our support team through support@alfcasino.com so we can review your account details and provide you with a thorough explanation.

Best regards,

The AlfCasino Team

Rated 1 out of 5 stars

I have been in contact with…

I have been in contact with cusomerservice many times and sent them mails to close my account, they never reply and i am having av big problem to get rid of them

22 December 2025
Unprompted review
Alfcasino logo

Reply from Alfcasino

Dear Javed,

We are concerned to hear about your experience and regret any delay you have encountered in reaching our team. We take all requests regarding account management and user well-being very seriously.

To ensure your request is prioritized and handled immediately, we encourage you to connect with our support team through support@alfcasino.com

Best regards,

The AlfCasino Team

Rated 1 out of 5 stars

Estolio Limited casino (Alf casino) REFUSE to pay…

Estolio Limited runs many different casino sites. I had always problems to withdraw large amount when i have won as they changed my vip level dramaticly to be able to withraw less money! Only 500 euros per day! They use this method to keep you playing and loose all your winnings.
Also i had an arrangement with my vip managers for cashback. After 3 years on vip 5 level they refused to pay cashback bonus on a huge loss.
This is not a trustworthy company, vip managers unable to do anything (they dont have words).
Do not trust them! Choose an other site for gambling.

Their site(s) are illegal in many countries and you can not do anything if they refuse to pay out any winning or bonus.

23 September 2025
Unprompted review
Alfcasino logo

Reply from Alfcasino

Dear Viktor,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The alfcasino.com Team

Rated 1 out of 5 stars

they are not giving me my money i won…

they are not giving me my money i won withdrawal failed.
I made a deposit without bonus and I have won 16000€ I made 3 withdrawals two withdrawals of 250€ and one withdrawal of 500€ and I have a balance of 15000€ withdrawal requests have been made since 23/09/2024 and today we have 2/10/2024 the answers I receive from customer service is that there is a high volume of withdrawals every time the same answer as well as to be patient.. as I will also get a lawyer as well as sue the company of whoever is responsible

2 October 2024
Unprompted review
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Reply from Alfcasino

Αγαπητέ Πελάτη,

Σας ευχαριστούμε για τον χρόνο που αφιερώσατε και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας θέσατε εκφράσατε την απογοήτευσή σας.
Αρχικά θα θέλαμε να σας συγχαρούμε για την μεγάλη νίκη σας!

Ζητούμε συγγνώμη για την αναμονή τω αναλήψεών σας, αλλά θα θέλαμε να επισημάνουμε ότι ο χρόνος που απαιτείται για την επεξεργασία των αιτημάτων ανάληψης είναι ενδεικτικός και μερικές φορές μπορεί να υποστεί καθυστερήσεις σε σχέση με τον αριθμό των ενεργών αιτημάτων και με περαιτέρω διαφορετικές συνθήκες.

Υπό αυτή την έννοια, διατηρούμε το δικαίωμα να χρησιμοποιήσουμε κάθε πρόσθετη διαδικασία και μέσο που κρίνουμε κατάλληλο για την επαλήθευση της ταυτότητας, της ηλικίας, της κατοικίας και άλλων περιστάσεων, τόσο πριν όσο και μετά την πραγματοποίηση καταθέσεων στο λογαριασμό και μετά την πραγματοποίηση ανάληψης.

Σας ευχαριστούμε για την κριτική σας και την υπομονή σας και με την ευκαιρία αυτή σας στέλνουμε τους καλύτερους χαιρετισμούς μας.

Η ομάδα του AlfCasino

Rated 1 out of 5 stars

Do not play here absolutely cowboy scam

Do not play here! You can make deposits of 5000e and when you win you can only withdraw 500e day, and the vip program is also scam. i was on level 3 with 12000e month withdrawal and i win all together like 30000e and then they put straight my level back to 1 becouse i didnt do new deposits, why i would do deposits if i have more than 25k in my balance. i take like 10k on 1.5 month then i was too tired and stressed to wait and played all the rest to roulette. Also beware all of the estolio limited casinos they all have the same, whats out all the zimpler casinos becouse that company also have lot of curacao casinos. and please read the t&c:s BEFORE you make a deposit. My gambling is done now all fun is gone thanks to estolio limited ltd

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Dont play at this casino

Dont play at this casino. Good is that they have good selection of games but customer service and withdrawing is the worst i have seen. Its been now 10 days since i made withdraw and still havent got it.

7 September 2023
Unprompted review
Alfcasino logo

Reply from Alfcasino

Hello Taneli,

We are glad to hear that the game selection on our site was to your liking but of course sorry to hear that you've experienced problems.

We would like to kindly ask you to get in touch with our support team once more as under normal circumstances a withdrawal never takes that long to process. More details can be provided only after we access your account details.

Kind regards,
Alf Casino team

Rated 5 out of 5 stars

AlfCasino at CasinoVilag.hu

First of all I want to say that I am from Hungary. I found and researched information about AlfCasino at CasinoVilag.hu. They offer a detailed and honest review of this casino, which I completely agree with. Overall, I liked this casino and had no problems while playing or withdrawing. My recommendations.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Great selection of games

Great selection of games, very fast withdraws and you can have fun from this site with most deposits which is rare nowadays and ain't had no issues or game errors so aint spoke to support but am guessing there good.

26 October 2020
Unprompted review
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