ALEYOLÉ Reviews 1,514

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

I’m sad their website is not available now. I checked it multiple times & it says “we’ll be back soon”. 😢 This has been the best gold-plated brand I’ve tried. Beautiful designs & amazing quality! The... See more

Rated 1 out of 5 stars

Don’t buy it, you will regret it!! This is a big scam and completely unprofessional behavior from the team. This is not the same Aleyole brand, there is no quality, no branding on the packaging or an... See more

Rated 5 out of 5 stars

Placed my first order and was not disappointed! The quality of the jewelry was very decent and despite having to return one pair of earrings due to some minor scratches. The customer service was very... See more

Company replied

Rated 3 out of 5 stars

Firstly, the shipping times do not lie, your package will take 2 weeks to arrive, this isn't a complaint but an observation. Secondly, I wasn't aware that the earrings only come as one, as in I ordere... See more

Company details

  1. Jewelry Store

Written by the company

ALEYOLÉ was born in 2014 in Barcelona with the enthusiasm of designing a simple, day to day, feminine jewelry. We bet on a minimalistic approach with a touch of boldness. Following trends, we establish our own with geometric designs and collections in constant growth. The goal of ALEYOLÉ is to design small treasures for all women providing a daily dose of luxury.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Great experience

Great customer service, a great collection and fast delivery!

13 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Demi,

Many thanks for your time taken to review ALEYOLÉ!

We are very happy to read your comments about our products and delivery service!

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Love it

Love it, the jewelry, the service, everything

13 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Iva,

Thank you for sharing your experience with other customers 😊

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

I bought from ALEYOLÈ 2 times so far…

I bought from ALEYOLÈ 2 times so far .Both times the products came very quickly, and are very good quality and nice design.

10 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Ana,

Many thanks for your time taken to review ALEYOLÉ!

We work very hard to achieve the best customer experience!

Best regards

ALEYOLÉ Support Team

Rated 4 out of 5 stars

I love their jewels

I love jewels they made
I had an issue with one of my piercing and when I discussed when customer services they found a solution immediately

9 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Annelyse,

Many thanks for your time taken to review us!

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Great customer service!

I ordered a few bracelets. All beautiful, but I had an issue with one of them (a small stone was missing). I contacted the customer service and they replied immediately. In a few hours, a new bracelet was already on its way to me with premium shipping. Arrived in great condition! Highly recommend this brand!

8 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Reka,

thank you very much for sharing your experience with other customers and your kind words 🤗✨

We remain at your disposal.

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

The care for the customer is something…

The care for the customer is something to appreciate and the products are just lovely!!

7 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Tatiana,

Many thanks for your time taken to review ALEYOLÉ!

We work very hard to achieve the best customer experience!

Greetings

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Very nice experience

Very nice experience.
I had answers for my return specific questions in few hours and the team is very kind !
I would recommend anyone to buy at aleyole !
Thanks again

7 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Amelie,

We are very happy to read your comments about our service!

We remain at your disposal 🤗

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Realy happy with my Aleyole jewelry

I have à lot of jewelry from Ayeloye. Everything is great: the design, the quality, the price. I recommand to a lot of friends

6 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Madame,

We are very happy to read your positive comments about our products 😍

Kind regards

ALEYOLÉ Support Team

Rated 4 out of 5 stars

This is my third purchase from ALEYOLE

This is my third purchase from ALEYOLE, the jewelry is very unique and original. Fast and helpful customer service, big thanks to Irene!

6 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Fatim,

We are very happy to know that you like our brand and that our customer service 😄

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

I ordered four pairs of earrings from…

I ordered four pairs of earrings from the website. A single item had to be replaced. I received a very fast reply from customer service who willingly replaced the item without much fuss. Good customer experience overall.

6 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Fani

We are glad to know that your are happy with your experience with us.

We remain are your disposal 😊

Greetings

ALEYOLÉ Support Team

Rated 5 out of 5 stars

I love my rings!

I love my rings! So cute, well priced, shipped and received fast.

5 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Maddison,

Thank you for sharing your experience 😀

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Affordable, beautiful and non-tarnish

Very affordable, long lasting and beautiful jewelry. Although the jewelry is gold plated, the jewelry is silver and so the pieces do not tarnish (in my experience). I have a pair of gold plated earring that I never take out (workout and shower in) and it hasn’t shown any discoloration. I have ordered more from the brand since my foray purchase in December 2020. I also paid no import duties for it coming into the UK, which is a plus. Highly recommend!

3 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Emily,

Thank you very much for your time taken to review us!

We are very happy to know that your are happy with our products 😀✨

Until the next time.

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Quick and efficient customer service

Had a problem with a stone coming out of an earring that I bought in July. I got a very quick response from Irene and was impressed with the customer service.

2 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Kate,

thank you for your kind words to Irene 😀

We work very hard to make sure our customers have a good shopping experience.

Until the next time.

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Beautiful rings — friendly support

I ordered several rings for myself, family and friends. A few had to be exchanged for a size larger. In the process, I had contact with Irene, who was very helpful and gave us very uncomplicated and quick advice and support. The rings are beautiful, the quality very convincing and it will not have been the last we buy!

2 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Louisa,

Many thanks for your time taken to review ALEYOLE! 🤗

We are very happy to read your comments about our products and Irene! We work very hard to achieve the best customer experience!

We remain at your disposal.

Kind regards

ALEYOLÉ Support Team



Rated 5 out of 5 stars

Aleyole customer service

I had contact with Irene from customer service concerning a return I wanted to make. She was very patient with and helpful. She responded very quickly via email and was very involved with helping me. Would definitely order again from aleyole!

2 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Elise,

thank you very much for sharing your experience with us and your kind words.

We are at your entire disposal 🤗

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Great costumer service

Had some hoop broken just two weeks after bougt. Send and email and was replied the same day! They send me a brand new one!

1 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Eugènia,

thank you very much for sharing your experience with other customers and your kind words 🤗✨

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Love

Love, love everything of ALEYOLÉ. Excellent service. Gracias!❣

1 September 2021
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Iliana,

We are very happy to read your comments about our products and service!

Thank you for sharing it with other customers 😄

Kind regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Very pretty items, quality matching the price

1 September 2021
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Ines,

thank you very much for sharing your experience with us and your kind words.

Best regards

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Really helpful and quick when…

Really helpful and quick when contacted! Quality is really good!

1 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Maria,

thank you for trusting us and taking the time to share your opinion.

Until the next time 😀✨

Greetings

ALEYOLÉ Support Team

Rated 5 out of 5 stars

Great service from customer services…

Great service from customer services when I needed help whit my order. Super quick response!

1 September 2021
Unprompted review
ALEYOLÉ logo

Reply from ALEYOLÉ

Dear Cecilia,

We are very happy to know that your are happy with our customer service.

Until the next time, we remain at your disposal 😀

Kind regards

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