Alex NLD Reviews 62

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Both cases for my iphone are FABULOUS!! And Grace made sure that i received the one i liked most!! Thank-you for EXCELLENT customer communications!!

Rated 5 out of 5 stars

I’ve made two purchases so far from Alex NLD and both arrived in just over a fortnight which was fine for international freight. Both were as advertised and significantly cheaper than I found elsewher... See more

Rated 5 out of 5 stars

Impressed! That is the way to summarise… Getting specific screen protectors for iPad mini 6 to cover a damaged corner brought me to ordering for the first time to alexnld.com and I received this in... See more

Rated 5 out of 5 stars

Great service. After receiving my product, I found it was damaged during transit. Upon contacting Alexnld they were prompt in re sending me a new part. Great service, a large variety of items, all... See more

4.2

Great

TrustScore 4 out of 5

62 reviews

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Rated 5 out of 5 stars

Excellent Experience!

Ordered several parts from alexnld.com, Reasonable price and good quality product. The service is wonderful and orders are sent quick. They provided prompt updates and responded quickly to my questions.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Impressed!

Impressed! That is the way to summarise…
Getting specific screen protectors for iPad mini 6 to cover a damaged corner brought me to ordering for the first time to alexnld.com and I received this in the Philippines, free shipping, impeccably protected, in timely manner!
The most perfect experience I could have dreamt of!
Fabulous job alexnld.com!

10 December 2024
Unprompted review
Rated 1 out of 5 stars

RIP off

This is a fake website they are promoting items that cost way more than their price and they will screw you. People stop falling for their ads for items that you very well know cannot be possibly that low. These websites always start popping up halfway through till Christmas.> BEWARE they are going to rip you off. They ship nothing.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
After receiving my product, I found it was damaged during transit. Upon contacting Alexnld they were prompt in re sending me a new part.
Great service, a large variety of items, all at a reasonable price. I've had nothing but pleasure using Alexnld and will continue to buy from them.

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Zello Network handheld Mobile radio.

I Ordered a Zello Network handheld Radio from them. They told me that they shipped it out but they never did plus I got a Fake Usps tracking number claiming too make it look like they shipped the package. But everytime when I click on the tracking number it says cannot temporarily be Track what Does this mean and they gave me some fake scam tracking website. I also asked 2 or 3 times for a Refund and they told me we cannot give you a refund because it's already been shipped out What a Scam Don't Buy from this fake website.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

I tried to Purchase a car part i…

I tried to Purchase a car part i choosed fastest mail. They sent me an email thats not an option and if i want to cancel. I replied yes please cancel and refund me . This was 1 week ago no reply nothing I have to wait and my bank will refund me as i paid with credit cad DONT BUY THEY ARE FRAUDULENT!!!

7 July 2023
Unprompted review
Rated 1 out of 5 stars

Does not honor warranty

I purchased a screen for my Samsung phone. The product was good, showed up in good condition, with all necessary parts. I tested it as per their recommendations and found it to be working well. I installed it and it worked fine for almost 6 months. After which a few pixels died and a large line showed up on the display. I contacted customer support and they told me the installation was incorrect. This is obviously not possible since it worked fine and only became defective over time. Since then they have ignored all my emails and no longer reply to me.
Their website clearly states 1 year warranty. They are not honoring this.
Don't expect any support from them and if the product breaks, you're out of money.

11 June 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of Socofy Bhohemian…

I ordered a pair of Socofy Bhohemian boots and a pair of the same in a shoe. All together, I am out over 390.00. I've sent them over 23 emails asking for a refund as they finally got back to me to tell me they were out of stock not getting anymore. I verified w/ my bank the funds were taken out by 'Alexnld.com' which I've explained to them and they replied 'We don't take money out of anyones bank. When asked to explain why the funds given to 'Alexnld.com' came out of my account, they stopped answering me. I don't know what to do...

2 March 2023
Unprompted review
Rated 1 out of 5 stars

BIG SCAM

SCAM. Don't buy anything fron AlexNLD.

I ordered $90 worth of plastic boxes from AlexNLD in December 2022. Order WC-6749762. I received an e-mail that the order "has been shipped by airmail" on 7 January 2023. It even provided a USPS tracking number indicating that a tracking label has been printed. BUT THE ORDER NEVER ENTER THE USPS SYSTEM. AlexNDL tried to make the purchase look legitimate, but it is really a big scam.

If I could, I would give AlexNDL a negative rating. Don't buy anything fron AlexNLD. It is a big scam.

28 January 2023
Unprompted review
Rated 1 out of 5 stars

Crooks

As many have stated, this is a scam website. Of course their prices are great- which is why so many people take the risk. I ordered an item, have the confirmation, waited 3 months before reaching out and they claim there never was a purchase made, despite having sent them the screen shot of the confirmation.

Even the 5 star ratings are clearly from bots.

Don't waste your money, which is what will happen if you buy from them.

22 May 2022
Unprompted review
Rated 5 out of 5 stars

My cellphone wallet 😁

My cellphone wallet with 1/2 zip for coin and 2 cards only, not seen here yet, arrived within 12 days... I'm pleased. Exactly what I wanted.
3rd time using them 😁👍

20 September 2022
Unprompted review
Rated 5 out of 5 stars

The package came on time.

The package came on time. But I had to declare it before I received it. Then the letter carrier brought it to the mailbox. So now I have a beautiful wallet case. That's better than the old one . I recharge it without removing the case. THANK YOU.

28 August 2022
Unprompted review
Rated 1 out of 5 stars

These people are crooks

These people are crooks. I was informed by my local USPS office that they are using fraud to reuse the mailing/tracking barcode over and over again. They do not respond to customer service complaints and evidently they are getting away with it. On top of that, the stuff they sell is junk. Avoid at all costs.

14 July 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a cellphone part in early May

Ordered a cellphone part in early May, a month later they reply that the part is not in stock and is expected in June and ask if I'm willing to wait. This alone is cause for concern as it was listed as available when I ordered it. I say fine, I can wait. Another month passes by and I hear nothing. I contact them and ask what's going on with my order as it's been 2 months which is unacceptable since they've failed to deliver on the updated delivery date. No tracking numbers, nothing. Almost a week later I receive an email telling me that the person in question is going to ask their colleague. Another week passes and I hear nothing. I've now filed a dispute with my credit card company for fraud.

11 July 2022
Unprompted review
Rated 1 out of 5 stars

Dubious availability of part

Ordered a part for a drone which was advertised to be readily available but after a week of being "in process" was still not shipped. After I queried AlexNLD I was informed days later that it was shipped. Tracking was useless. Many days later without notice tracking said order was cancelled. AlexNLD said it was a logistics problem I suspect part did not exist. Refund requested and made.

11 May 2022
Unprompted review

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