Alesco Property Reviews 588

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making the investment process easy to understand. People frequently highlight the excellent service, noting the efficiency and support provided from initial interest through to aftercare. The customer service team is often described as prompt, responsive, and understanding, ensuring a smooth and stress-free user experience. However, some customers also noted issues with aftercare, mentioning a lack of updates and the need to constantly chase for information once an investment was made. A few other people also expressed concerns regarding the thoroughness of the company's checks on certain developments, which led to issues when developers faced administration.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the outstanding service, noting that the... See more

Customer service

Customers consistently note positive experiences with customer service, especially during the initial sales... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report that the process was... See more

Location

Customers had ambiguous experiences with location. While some reviewers were satisfied with investments in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The team at Alesco advised me on my first off plan property purchase a few years ago. Received the keys recently and the property looks great! Looking forward to working with the team again in... See more

Company replied

Rated 4 out of 5 stars

The team I worked with were very considerate and consistently accommodated my needs and special requests throughout the entire process—from my initial expression of interest right through to exchange.... See more

Company replied

Rated 5 out of 5 stars

Last year, I bought my first buy-to-let in Manchester from them. From choosing the property to setting up the mortgage, the consultant guided me through every stage. They did a great job of explaining... See more

Company replied

Rated 5 out of 5 stars

Dario was excellent in walking me through Sovereign House in Hull. His knowledge of the local markwt and regeration projects convinced me this was a smart long- Term incestemnt. He was professiona... See more

Company replied


Company details

  1. Property Investment
  2. Real Estate Consultant

About Alesco Property

Written by the company

Manchester Properties

Liverpool Properties

Birmingham Properties

All Investment Properties

Alesco handpicks and pre-negotiates exclusive terms on high-return property investment opportunities across the UK Whether you are looking for immediate returns, consistently high yields or strong capital growth, we have the right opportunity for you. Our wide-ranging portfolio includes buy to lets and commercial investments.

Written by the company

Call one of our Senior Investment Consultants on 0203 819 7366 or email info@alescoproperty.com

Contact info

3.9

Great

TrustScore 4 out of 5

588 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Had a great experience with Alesco

Had a great experience with Alesco. They were very hands on, and helped with all questions I had. Special mention to Paul, who really gave me very good advice and helped with selecting a flat and the purchase and Stephanie who supported me through the process! They gave me much confidence throughout.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Joanne Clark

I would like to thank Joanne Clark so much for such a special and constant support, kindness, understanding and advice that I received from her throughout the entire difficult and testing period. She's been extraordinarily helpful, and I cannot thank and appreciate her enough. Joanne's professionalism, coupled with the above, was key in completing.

I must also thank Gemma, who was very helpful at the early stages of completion, together with Joanne, before Joanne became the sole contact.

Keith Gyasi was the one who set the ball rolling by efficiently addressing all the queries I had before making the decision to buy. He made things smooth to the point of reservation, and I thank him so much.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Good service and friendly

Paul and Stefanie have been helpful, friendly and respectful of my timeframes.

They have explained the process and kept me informed throughout.

We have exchanged and are now waiting to complete.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Professional

I made a property investment with Alesco, I felt the process was smooth, no heavy sales, just discussion.
Paul & Gemma are very responsive and professional.
Rich

4 December 2024
Rated 3 out of 5 stars

I had a mixed experience with Alesco…

I had a mixed experience with Alesco Property. The team, including Daniel, James, Stephanie, and Joanne, were mostly responsive, although there were occasional delays in communication. On the positive side, they eventually fulfilled their promises, including providing the furniture and accessories pack, demonstrating their reliability in this aspect. While initial communication with David Jacobs was consistent, it seemed to wane after the exchange, which required me to seek updates. My first property purchase was smooth overall, thanks to Isaac and Stefanie, who guided me thoroughly and promptly answered any queries. However, there were issues with a previous development in Liverpool, where ongoing problems like the lift and dampness have led to serious financial implications, highlighting concerns in build quality. Overall, I'd rate their service as average, with room for improvement, particularly regarding communication and product quality assurance.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Had an excellent experience

Had an excellent experience. Alesco is reliable and quick in responding. Most importantly the completion team has been very knowledgeable and professional thought my first time but-to-let journey. I would recommend Alesco.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

First international property investment

This was an unusual yet amazing experience. Seven months ago, while in the UK, I came across the market. By the time I returned to Canada, I had decided to invest in the UK market. That’s when I accidentally discovered Alesco’s page on Zoopla. Not knowing what to expect or where to begin, Dario reached out and changed everything.

I can’t thank him enough for his patience and dedication. He spent countless hours on extended Zoom calls, explaining the nuances of different cities and how each market operates. Just two weeks later, I decided to proceed with the Berkley Square project in Salford, Manchester.

Stefanie was another fantastic guide throughout the process. From signing the reservation form to connecting me with a local solicitor and finalizing the exchange, she ensured everything ran smoothly. Like Dario, she was incredibly patient, accommodating the time zone difference and helping with all the necessary documents.

It’s been a truly great experience, and I look forward to continuing this relationship with Alesco through the project’s completion—and beyond.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

My first Property Investment

This was the first time I invested in property I bought 2 units that I will recieve a quartley income. It was scary process but Paul and Gemma answered my questions. They also did not put any pressure for me to purchase.
Everything went through smoothly and I am now the owner of two hotel rooms.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Just completed on a property in…

Just completed on a property in Bradford . The level of customer service, care and follow up provided by the team was next to none.. Special thanks to Joanne and Alesco completion team.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

This company is very efficient

This company is very efficient and reliable. Furthermore, the service, help and support provided by the the person's handled my business of buying the property was so great secially Daniel Sinclair and Stefanie Konotou. They were very supportive and kind and very professional. They were there whenever I needed help or explanation.

Thanks Alesco for having such fantastic people with great service

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Why wife and I dealt with Paul and…

Why wife and I dealt with Paul and Gemma during the process of buying an apartment and can only say what amazing service and advice they provided us with throughout the process. I can highly recommend Alesco. Thank you, Paul and Gemma. Well done!

30 October 2024
Rated 5 out of 5 stars

Thank you!

I wanted to thank Alesco property for their help and guidance on my journey to buying my first property. Transactions were incredibly easy and communication was great, with emails being seen and replied to same day!

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy to work with

Easy to work with. Stephanie and Kieth were at the end of the phone whenever I had questions. Will be using them again in the future ✔️

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Good team.

I was in touch with Daniel, James, Stephanie and Joanne during buying, completion and post completion. They did reply to my emails and calls, although sometimes delayed. They did eventually deliver what they promised such as furniture and accessories pack. Overall a reliable team and I would stick with them for future purchases, having had experience with few others.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

✅ All Good…

My experience with Alesco was pleasing. Both, Jan and Stephanie were efficient, good communicators, held strong knowledge of the product and were a pleasure to deal with.

23 September 2024
Unprompted review

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