Alensa.gr Reviews 2,234

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 646 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent prices, fast delivery, and high-quality products. Many appreciate the efficient and smooth service, noting that orders arrive promptly and are well-packaged. The company is praised for its wide selection of items and reliable service, with many people expressing satisfaction with their purchases over several years. However, some customers also noted issues with delivery times, attributing delays to the courier company. A few other people also felt that some products, like sunglasses, had flaws such as being too pointy or having tight screws.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Price

Users describe positive interactions with price, frequently highlighting good, fair, and competitive pricing... See more

Product

Reviewers highlight positive aspects of product, often praising the good choice, variety, and quality of... See more

Service

Reviewers consistently express satisfaction with the service, describing it as fast, reliable, and... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products, lenses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using Alensa for many years as they are everything I'm looking for in an online store. The lenses I buy are always in stock, their prices are the best I've found and my order arrives in less... See more

Company replied

Rated 5 out of 5 stars

By far the most consistently reliable company I've ordered from. My orders are shipped almost instantaneously and reach me after 2 days at the very maximum, which is a feat that no other company has a... See more

Company replied

Rated 5 out of 5 stars

Great experience so far. Good prices, good delivery times. I've been purchasing contact lenses for several years. I only once had an issue with the a broken package (courier's fault) and Alensa respon... See more

Company replied

Rated 5 out of 5 stars

The sunglasses I had bought almost 4 months ago broke as I was wearing them. I contacted Alensa to inform them and ask if there was a warranty. They asked me to send them back in order to have them ch... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

About Alensa.gr

Written by the company

Δωρεάν παράδοση πάνω από 49€
Η παράδοση είναι δωρεάν για όλες τις παραγγελίες άνω των 49 ευρώ και ξεκινά από μόλις 2,49 ευρώ για άλλες παραγγελίες. Οι αριθμοί παρακολούθησης παρέχονται με όλες τις παραγγελίες και οι περισσότερες παραδίδονται σε λιγότερο από 3 εργάσιμες ημέρες.

Δωρεάν δώρα για παραγγελίες άνω των 60€
Επιλέξτε ένα συναρπαστικό δώρο με την αγορά σας άνω των 60€. Τα δώρα αλλάζουν συχνά, οπότε μείνετε συντονισμένοι.

Άμεση αποστολή
Επεξεργαζόμαστε πάνω από 200.000 παραγγελίες κάθε μήνα και είμαστε περήφανοι που σχεδόν το 98% αυτών των παραγγελιών αποστέλλονται αυθημερόν.

Πάντα χαμηλές τιμές
Δεσμευόμαστε να σας προσφέρουμε τη χαμηλότερη ανταγωνιστική τιμή στην αγορά, και αν βρείτε καλύτερη προσφορά, θα την ισοφαρίσουμε.

Νο.1 ευρωπαϊκός προμηθευτής φακών επαφής
Είμαστε υπερήφανοι που διαθέτουμε το μεγαλύτερο απόθεμα φακών επαφής και των αξεσουάρ τους στην Ευρώπη, γεγονός που μας επιτρέπει να διατηρούμε χαμηλές τιμές και τέλεια εξυπηρέτηση λόγω της άμεσης αποστολής.

Σκελετοί υψηλής ποιότητας
Διαθέτουμε γνήσια προϊόντα μόνο από όλους τους μεγάλους κατασκευαστές. Το ηλεκτρονικό μας κατάστημα προσφέρει περισσότερα από 19.000 μοντέλα γυαλιών και γυαλιών ηλίου από περισσότερες από 80 μάρκες, συμπεριλαμβανομένων των Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger και Prada. Διαθέτουμε όλους τους σκελετούς στα αποθέματά μας και είμαστε έτοιμοι για άμεση αποστολή.

TOP Ποιότητα των φακών γυαλιών
Έχουμε όλους τους φακούς γυαλιών που κατασκευάζονται κατά παραγγελία για εσάς στην Ευρώπη. Για το σκοπό αυτό, συνεργαζόμαστε με κορυφαίους κατασκευαστές φακών παγκοσμίως, όπως η Zeiss, η Adrial ή η Essilor. Οι γιατροί μας τηρούν τα υψηλότερα πρότυπα στην παραγωγή και συναρμολόγηση των συνταγογραφούμενων γυαλιών.

Alensa.gr
Η γνώση και η εμπειρία που έχουμε αποκτήσει μέσα από 20 χρόνια παρουσίας στην αγορά μας έχει βοηθήσει να αναπτύξουμε έναν εκτεταμένο κατάλογο προϊόντων, μια αφοσιωμένη ομάδα εξυπηρέτησης πελατών και εκατομμύρια ικανοποιημένους πελάτες.

Contact info

  • ΒΑΣΙΛΕΙΟΣ ΚΑΛΥΒΑΣ – EXPANDECO - Alensa.gr, Τραχειά Αργολίδας, 21052, Δήμος Άργους-Μυκηνών, Greece

  • +302112342483
  • info@alensa.gr
  • alensa.gr

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Everything came on time and the quality…

Everything came on time and the quality was great.
Value for money

30 January 2026
Alensa.gr logo

Reply from Alensa.gr

Thank you so much, Ms. Giannopoulou!

We’re delighted to hear that everything arrived on time and that you are happy with the quality and value.

Best regards,
The Customer Service Team

Rated 5 out of 5 stars

Everything about my order/purchase was…

Everything about my order/purchase was as expected i.e., perfect. I have no reason to complain about anything whatsoever.

31 January 2026
Unprompted review
Alensa.gr logo

Reply from Alensa.gr

Good morning,

Thank you for your wonderful feedback! We are delighted to know that everything was perfect with your order. Maintaining this high standard of service is our top priority.

We remain at your disposal for anything you may need.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Always on time

Always on time, in full without mistakes

28 January 2026
Alensa.gr logo

Reply from Alensa.gr

Good morning Ms. Tsamtzi,

Thank you for your great review! We take pride in our commitment to precision and timely delivery, ensuring every order is perfect.

We remain at your disposal for anything you may need.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Good prices

Good prices, fast shipping

21 January 2026
Alensa.gr logo

Reply from Alensa.gr

Good morning Emily,

Thank you so much for your positive feedback! We are thrilled to hear that you are happy with our prices and the speed of our shipping.

We remain at your disposal for anything you might need in the future.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Good product

18 December 2025
Alensa.gr logo

Reply from Alensa.gr

Good morning,

Thank you very much for your kind review. We are delighted to hear that you are satisfied with our product!

Please know that we remain at your disposal for anything you might need in the future.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Great prices and discounts

Great prices and discounts .
I m happy that they keep low shipping prices and give free shipping at certain products.

23 January 2026
Unprompted review
Alensa.gr logo

Reply from Alensa.gr

Dear Athanasie,

Thank you, for your kind feedback!
We’re really glad to hear you’re happy with our prices, discounts, and shipping options.

Keeping shipping costs low and offering free shipping on selected products is important to us, so it’s great to know you appreciate it.

We look forward to serving you again!

Kind regards,
Customer Service Team

Rated 4 out of 5 stars

All good with the product but the…

All good with the product but the delivery has late more than week.

16 January 2026
Alensa.gr logo

Reply from Alensa.gr

Dear Rita,

Thank you for sharing your experience with us. We’re glad to hear that you were satisfied with the product, and we’re truly sorry that the delivery took longer than expected. We understand how frustrating delays can be and appreciate your patience.

Your feedback is important to us, and we take it into account as we continue working with our delivery partners to improve transit times.

Please feel free to contact us if there’s anything we can assist you with.
Customer Service Team

Rated 5 out of 5 stars

Excellent shop Alensa

Excellent shop

16 January 2026
Alensa.gr logo

Reply from Alensa.gr

Good morning Ioannis,

Thank you for your kind words! We’re glad you had a great experience with us.

Always here for you,
Customer Service Team

Rated 5 out of 5 stars

Order delivered very quickly !

Order delivered very quickly !! I’m pleased to this company so I’ll definitely choose to make an order as soon as possible !

16 January 2026
Alensa.gr logo

Reply from Alensa.gr

Good morning Katerina,

We’re really happy to hear that your order arrived so quickly and that your experience left you with such a positive impression. Knowing you’ll choose us again truly means a lot to our team.

We look forward to serving you again.
Customer Service Team

Rated 5 out of 5 stars
Alensa.gr logo

Reply from Alensa.gr

Dear Mr Kostopoulos,

Thank you very much for your kind words!
We’re glad you appreciated both our promotional offers and our customer service.

Your satisfaction is our greatest reward, and we look forward to serving you again soon!

Best regards,
Customer Service Team

Rated 1 out of 5 stars

Very slow delivery.15 days for…

Very slow delivery.15 days for Athens?????

15 January 2026
Alensa.gr logo

Reply from Alensa.gr

Dear Mr. Stratakis,

We sincerely thank you for your feedback and for taking the time to share your experience. Your opinion is very valuable to us and helps us continuously improve our services.

We fully understand your concern and would like to assure you that the relevant courier department has already been informed about the issue and is making every effort to ensure that your order reaches you as soon as possible.

Thank you once again for your patience and trust. We remain at your disposal for any further clarification or support you may need.

Kind regards,
Customer Service Department

Rated 5 out of 5 stars

very good!!

22 January 2026
Alensa.gr logo

Reply from Alensa.gr

Dear Mr. Vrysiotis,

Thank you very much for your kind feedback! We’re glad to hear you’re satisfied with our service.

Best regards,
Customer Service Team

Rated 5 out of 5 stars
Alensa.gr logo

Reply from Alensa.gr

Dear Ms. Tzevelekidou,

Thank you so much for your wonderful feedback! We’re thrilled you’re happy with our service. ❤️

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Always on time

I am very pleased with the company Alensa ,there products are available and always on time. Thank you!

22 January 2026
Alensa.gr logo

Reply from Alensa.gr

Dear Ms. Kourkoulakou,

Thank you so much for your kind feedback!
We’re delighted to hear that you’re pleased with Alensa and that our products reach you on time.

Your satisfaction is our priority.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Excellent service!

Fast shipping, good packaging. Product arrived in excellent condition!

15 January 2026
Alensa.gr logo

Reply from Alensa.gr

Dear Mr. Kolias,

Thank you very much for your kind feedback! We’re delighted to hear that you were satisfied with our service, packaging, and fast shipping. Your satisfaction is our top priority. 😊

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Fast and flawless service

Fast and flawless service, thank you!!!

15 January 2026
Alensa.gr logo

Reply from Alensa.gr

Dear Ms Marinaki,

Thank you for taking the time to leave your feedback!
We truly appreciate your support and are delighted to hear about your positive experience.

We look forward to serving you again soon!

Best regards,
Customer Service Team

Rated 5 out of 5 stars

great service

fast delivery

21 January 2026
Alensa.gr logo

Reply from Alensa.gr

Dear Ms. Stratogianni,

Thank you very much for your kind words. We are delighted to hear that you appreciated our service and the fast delivery. Your satisfaction is our top priority, and your support means a lot to us.

We remain at your disposal for any future needs.

Best regards,
The Customer Service Team

Rated 5 out of 5 stars

GREAT VARIETY

GREAT VARIETY
IMMEDIATE SERVICE

21 January 2026
Alensa.gr logo

Reply from Alensa.gr

Dear Ms. Drosini,

Thank you very much for your kind feedback. We are thrilled to hear that you appreciated our great variety and immediate service. Your satisfaction is our highest priority, and your support is greatly valued.

We are always at your disposal for any future needs.

Best regards,
The Customer Service Team

Rated 5 out of 5 stars

Great

Great ! as always.

12 January 2026
Alensa.gr logo

Reply from Alensa.gr

Good morning Sofia,

Thank you so much for your continued support! We’re happy to hear that everything met your expectations once again. Your trust truly means a lot to us.

Always here for you,
Customer Service Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Free shipping very nice service

16 January 2026
Alensa.gr logo

Reply from Alensa.gr

Good morning Mrs. Connie,

Thank you for your kind feedback! We’re glad to hear that you were happy with the quick delivery, free shipping, and overall service. Making your shopping experience smooth and enjoyable is always our goal.

We’re always here to help.
Customer Service Team.

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