Alegree Reviews 328

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, including guitar parts and accessories, which often exceed expectations and offer excellent value. Customers appreciate the sensible pricing and the wide selection available, making it easy to find specific items. The service is consistently highlighted as great, with many noting the helpful advice and communication provided by the team. However, some people were dissatisfied with aspects of the delivery service, citing issues such as late arrivals, incorrect shipping methods, or packages arriving empty or damaged. There were also concerns regarding unexpected charges for international orders, with customers expressing a desire for clearer information about import taxes and customs costs. Additionally, a few customers experienced problems with product descriptions not matching the received items, particularly concerning magnet finishes, and some found the customer service response to these issues unhelpful.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the excellent... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising quick dispatch and fast... See more

Price

Reviewers highlight ambiguous aspects of price, with many praising the competitive and fair pricing of... See more

Quality

Users describe positive interactions with quality, often finding products to be better than promised and of... See more

Service

Customers consistently note positive experiences with service, often praising quick delivery and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a diverse array of gear, it arrived well packed and in great condition. Communication was clear and prompt, was able to rectify a stock discrepancy fast and had my order shipped quickly once r... See more

Rated 5 out of 5 stars

Have been looking for a stratocaster pickguard WITHOUT any pre-drilled mounting holes. Seems pretty difficult to get hold of but Alegree have them in two colours (black being one, good for me!) for a... See more

Rated 5 out of 5 stars

Great experience when purchasing the batons. They came wrapped and delivered with care and arrived unsnapped. Compared with other shops who do not package theses items correctly and they snap on trans... See more

Rated 5 out of 5 stars

A great selection of quality guitar parts. I recently ordered another set of pickup sponges with springs. These are brilliant and a huge improvement on the stock items. Great service Highly recomm... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

328 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good price

Good price , delivered well packed and in a reasonable time , have not fitted to guitar yet so cannot comment on tone playability or durability,

17 December 2024
Rated 5 out of 5 stars

Website glitch sorted very quickly

Website had developed a small glitch and I initially couldn't purchase what I wanted. So I contacted them and it was all sorted within a very short time.
Excellent response, decent prices. Thanks!

17 December 2024
Rated 5 out of 5 stars

Dealing with Alegree LTD has been a positive experience.

I am very pleased to say that dealing Alegree LTD has been a positive experience.

Before my purchase I had several questions regarding how the components of a pickup affected it's tone, and while some of these were answered on the website, others were answered by email on the same day. Now I have the pickups installed I can say all the advice and direction I was given really has provided the sound that I was after; I can't tell you how happy I am that I received exactly what I wanted.

To sum it up I received great service and a great product, at what I thought was a good price for a bespoke product.

I am delighted with my pickups.

4 November 2024
Rated 5 out of 5 stars

P90 Old Timers set - upgrade on Epiphone Wilshire

I purchased the p90 Old Timers set to replace the stock p90s in my Epiphone Wilshire. I really couldnt find a good sound i liked with the Epiphone stock ones, which are Alnico 5.
I had heard a Seymore Duncan Antiquity p90 in a Jr at a friends house.. which is an Alnico 2 setup.. which i liked.. so thought i would take a gamble on these p90s from Alegree.. and at the price it was definitely worth the gamble.
They arrived in 2 days... Minimal packaging..
I fitted them straight away.. and straight away i could hear the difference. Without and spending any time setting them up.. straight away they sounded like what i thought a P90 should sound like. Really impressed with them.
Now considering the humbucker sized ones to try in my SG 👍
Yeah, would recommend these pickups.. if you are not in the market to spend £100 per pickup.. go for these.. were a definite improvement on the stock epiphone ones i had

11 November 2024
Rated 4 out of 5 stars

Bass clarinet mouthpiece

Ordered a mouthpiece from this company - about 15% cheaper than many places. Tried to contact using online chat to see how order was going. A bit frustrating trying to get through but when I did, was told my order had somehow been hiccuped in the software. However, promised to send out ASAP. Very pleasingly it arrived by Fedex the following morning! I suspect this is a small company - trying their best so deserves support - but I would say the online chat could be more responsive (as even if it says available…. response not forthcoming). If I hadn’t managed to get through to query the order ….. I might have been in for a long oversight. However, practicalities aside, I was very pleased with the resolved difficulty and the quality of the product. Communication and software could just be better. Thanks.

29 October 2024
Rated 5 out of 5 stars

Handsome scratchplate/pickguard for an excellent price

Although Alegree did not provide the additional pictures I requested, I took a punt based on the one photo provided, knowing that the price was so much better than anything else I've found. The item has arrived and looks great. Not fitted it yet, but these things always need some fettling...

16 October 2024

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