Ordered a diverse array of gear, it arrived well packed and in great condition. Communication was clear and prompt, was able to rectify a stock discrepancy fast and had my order shipped quickly once r... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Have been looking for a stratocaster pickguard WITHOUT any pre-drilled mounting holes. Seems pretty difficult to get hold of but Alegree have them in two colours (black being one, good for me!) for a... See more
Great experience when purchasing the batons. They came wrapped and delivered with care and arrived unsnapped. Compared with other shops who do not package theses items correctly and they snap on trans... See more
A great selection of quality guitar parts. I recently ordered another set of pickup sponges with springs. These are brilliant and a huge improvement on the stock items. Great service Highly recomm... See more
4.5
Excellent
328 reviews
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Replied to 66% of negative reviews
Typically replies within 1 week
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Very pleased with the guitar body and…
Very pleased with the guitar body and it arrived quickly without any problems. Thank you.
22 April 2025
Hosco guitar body
Really happy with the quality of the hosco jazzmaster body.
I've enjoyed the process of doing the final sand, and I was relieved that the holes for the neck pickup and tailpiece screws were pre- drilled.
The item was well packaged and delivery was fine.
15 April 2025
Excellent Product, Excellent Service
I ordered a solderless wiring loom for a P Bass, and it turned up really quickly, well packaged and was an absolute doddle to fit (doddle being UK slang for Effortless)
I’d heartily recommend this company to anyone even toying with the idea of doing electrics in a guitar. 100% Will purchase again from them.
27 March 2025
The worst online transaction I have ever had!
Bought and paid for an item online from this business. Waited nearly a week, no item received or any contact from this business. Enquired if all was OK. Received the reply that the item was out of stock. No update as to whether it might come back into stock. Asked for a refund. Was then told that "it is due to a stock error", so I then gave up with this seller and replied that this wasn't my issue and I would like a refund. I am not going to share the following replies here as they cannot be shared due to their content (although I have kept copies). I eventually got my refund from my payment provider.
It would seem from other reviews on here that I am not the only one who has experienced this behaviour.
I am not going to give any further details as I'm too scared of what this business might do, I would just say that any further contact from them will be blocked and reported to the police.
11 March 2025
Unprompted review
Reply from Alegree
Refund was promptly provided at request by us, not by the payment provider.
The allegation and implication that there has been or would be police-worthy retaliatory conduct from us is absolute fiction. We categorically deny we've done anything at all to justify such an unhinged accusation.
Even though they didn’t have the…
Even though they didn’t have the product they were able to source it for me.
13 March 2025
P Bass ‘Quake’ Pickups
Pickups arrived promptly. They arrived ad advertised and sound great. I big improvement over stock ceramic
19 March 2025
Great product, but….…
My order came 2nd class and had to pay £2,50. I’ve had 1st class service for free elsewhere with Royal mail tracked. But would definitely purchase again
6 March 2025
Prompt shipment.
6 March 2025
Fast delivery
Fast delivery, great communication. Would definitely recommend from my experience. Will deal with again in the future.
25 February 2025
Fast shipping, great service
I ordered and it was shipped within the next few days. As I live abroad, they had to send it over air, which was fast. There wasn’t any issues I could see, packaging was perfect. Although, this might be my mistake, but I ordered it in a different colour, but oh well.
Overall, an amazing experience, would buy again 👍🏽
3 March 2025
Sent wrong item(s) and then expected me…
Sent wrong item(s) and then expected me to arrange and pay for return postage before issuing refund.
Has unfortunate attitude and does not want to appreciate customer point of view.
17 February 2025
Reply from Alegree
Firstly, you were apologised to for warehouse making a simple picking mistake. Unfortunately in 2025, humans are still the main warehouse workers, and humans have a tenancy to occasionally make mistakes.
Not 'appreciating the customer point of view' would have been not to provide you with a prepaid return label and not having the product picked up from your house because you insisted placing it in a letterbox was far too much of an inconvenience for you. However, in this situation, exactly this was done for you.
You spent 20 minutes on the phone chewing my ear off for politely requesting a photo of what you've received (because you insisted you received something that we didn't stock, and you ended up being wrong about it). Asking for this photo allowed me to correct our stock levels of the product you were mistakenly sent, as has already been explained to you by email. You aggressively repeated on multiple occasions that asking for a photo to ascertain what had happened was the equivalent of accusing you of lying. Interesting interpretation.
Contrary to the purpose of this review, you've exposed we deal with issues in a professional and satisfactory manner. Thank you for your beneficial review to Alegree.
Super fast and professional service…
Super fast and professional service with great quality products.
26 February 2025
Sea Smoke P-90 Neck
I am very pleased with my purchase of the Sea Smoke P-90 neck pickup. Lives up to the description and positive reviews.
6 February 2025
A great company to buy from.
A great company to buy from.
Quick delivery and easy to communicate with via email.
I was very impressed with their service.
25 February 2025
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