Alegree Reviews 328

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, including guitar parts and accessories, which often exceed expectations and offer excellent value. Customers appreciate the sensible pricing and the wide selection available, making it easy to find specific items. The service is consistently highlighted as great, with many noting the helpful advice and communication provided by the team. However, some people were dissatisfied with aspects of the delivery service, citing issues such as late arrivals, incorrect shipping methods, or packages arriving empty or damaged. There were also concerns regarding unexpected charges for international orders, with customers expressing a desire for clearer information about import taxes and customs costs. Additionally, a few customers experienced problems with product descriptions not matching the received items, particularly concerning magnet finishes, and some found the customer service response to these issues unhelpful.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the excellent... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising quick dispatch and fast... See more

Price

Reviewers highlight ambiguous aspects of price, with many praising the competitive and fair pricing of... See more

Quality

Users describe positive interactions with quality, often finding products to be better than promised and of... See more

Service

Customers consistently note positive experiences with service, often praising quick delivery and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a diverse array of gear, it arrived well packed and in great condition. Communication was clear and prompt, was able to rectify a stock discrepancy fast and had my order shipped quickly once r... See more

Rated 5 out of 5 stars

Have been looking for a stratocaster pickguard WITHOUT any pre-drilled mounting holes. Seems pretty difficult to get hold of but Alegree have them in two colours (black being one, good for me!) for a... See more

Rated 5 out of 5 stars

Great experience when purchasing the batons. They came wrapped and delivered with care and arrived unsnapped. Compared with other shops who do not package theses items correctly and they snap on trans... See more

Rated 5 out of 5 stars

A great selection of quality guitar parts. I recently ordered another set of pickup sponges with springs. These are brilliant and a huge improvement on the stock items. Great service Highly recomm... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

328 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Best price I could find

Best price I could find. Quick dispatch and delivery. A great shop if you’re looking for guitar parts and accessories. Would definitely recommend.

30 October 2025
Rated 5 out of 5 stars

Best bang for buck P90s in the UK

Brilliant advice and comms about what I wanted and got that with the Sea Smokes. Beats out SD Phats for articulation and can jazz all the way up to Geordie Walker. Great people, great company, great products and I feel REALLY good value for money.

30 August 2025
Unprompted review
Rated 3 out of 5 stars

Took to long to arrive

Took to long was unable to cancel and costs too much to return so have a spare lead I guess

14 October 2025
Alegree logo

Reply from Alegree

Cancellation was perfectly possible - you messaged us and refused to give us an Order number to be able to identify your order and help you.

Rated 5 out of 5 stars

Good item

Pleased with the item.

15 October 2025
Alegree logo

Reply from Alegree

Tracked 48 (the service used) is currently £2.95. £5 covers our VAT, payment processing charges, packaging materials, labour, tracking, and postage losses. We make no money whatsoever on average on a £5 postage charge.

Rated 5 out of 5 stars

Best Service

there was an issue with the guitar neck i ordered, i was contacted and told about it, Alexander sent me pictures and we resolved the issue. the guy were great and the communication was excellent. Many thanks

8 October 2025
Rated 5 out of 5 stars

Superb bridge pickup

Bought the bridge pickup for my USA Tele Custom. Tremendous. Massive upgrade on the stock pickup. Crystal clear with sparkly highs and snappy bass. Absolute joy to play through.

This is my third pickup order from Alegree. Each one has completely transformed the instrument. I'm now hooked.

3 October 2025
Rated 5 out of 5 stars

Bass humbucker

I was looking for a bass humbucker in an odd size. Alegree sold one that suited and it sounds lovely.

11 September 2025

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