ale-hop.org Reviews 

We only packed one iPhone/iPad lead to take on holiday, but with 2 devices to charge (an iPhone & an iPad), we bought a spare lead from Ale-Hop in Maspalomas, Gran Canaria (amongst many other items - the other, non-electrical items were fine). The leads, we believe, were DANGEROUS. The first got instantly very, very hot on use, so we returned for exchange. The replacement, however, was even worse and it almost started a fire as it began to burn, twist and warp, after less than an hour's use. It also burned the connection to our iPad and a part of the case and the iPad would no longer charge or work after lack of charge. If we had not been in the room, and smelled the burning, the result, we believe, could have been catastrophic. We took the lead back to the Ale Hop shop with the evidence and they informed us that Customer Services would get involved. Following advice from Customer Services, later by phone, we returned the lead to the shop the next morning for a refund. Customer Services also gave us a 'to-do' list so that they would also refund us for the repair of the iPad and its case, when we returned home. We followed their instructions meticulously and it is actually fortunate that the iPad could be repaired at all, so the bill was fairly minimal. However, 8 months later, they are still refusing to pay for the iPad repair, having offered this option. They say that we did not leave the burned cable with them, so they won't pay. They said they would check the cameras, which of course we welcomed, as this would show we did leave it at the shop. But they just send more emails which repeat that we need to send the faulty cable to them. We have all the evidence to show, (including on their cameras, should they check) that we left the burnt cable with them. They insisted at the time that we did leave it, for them to refund for the faulty cable - we have the receipt as proof! The Customer Services emails just go around in circles as they don't want to refund the money for the repair of the iPad, which they offered to do, accepting that the damage was caused by their lead. We used an interpreter in Gran Canaria, so we have third party witness to all the conversations with Customer Services. We did everything Customer Services asked - we have all the receipts, times, dates, and information, including photographs of the burned cable and damage to the iPad and case. I have told Customer Services I will review on every site, to let people know of not only the dangerous items, we believe, they are selling, but also to recommend to buyers to be very careful before they buy from this establishment. If you have trouble with their goods, be careful of information from Ale-Hop Customer Services. I thought that if I told them I would write a review, they would take more responsibility for what they are selling and how they treat customers, but sadly they just ignored this as well. Please take care with what you purchase from this company.

Whilst on a recent holiday in Tenerife we found the shop of Ale Hop and really loved the overall feel of the shop and most of its products.
Bought a 'Smart Watch?' from the store in Tenerife Airport and told it would link to my iphone etc with bluetooth.
This is the only digital/smart watch I have ever owned that gains time !!!!! Everyday you need to reset it.
I have mailed the company twice and had no response at all.
It really is waste of money