Aldi Suisse Photos Reviews 

7
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TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Mangelhafter Kundenservice und Qualität

Ich erhalte vom Kundenservice immer wieder eine Standardnachricht, ohne dass auf mein Anliegen eingegangen wird. Nach Bestellung habe ich vom DHL eine direkte Rechnung erhalten. Durch diese zusätzlichen Kosten war eine Bestellung von 60.- neu 80.-. Auf eine Rückmeldung warte ich seit Monaten. Die Qualiät der erhaltenen Bilder war medium.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Aldi, perché esiste ancora in Svizzera, dovrebbero chiudere

Aldi purtroppo non merita assolutamente piu' la fiducia dei clienti, non hanno un customer service telefonico e non sono in grado di garantire cio' che promettono al cliente. Ho ordinato 2 album fotografici per un valore di circa 200 franchi rispettando tutti i tempi per poterli avere per Natale. Invece, il mio ordine é bloccato chissà dove e chissa come mai, dicono che sia in produzione da oltre 10 giorni, probabilmente invece di stampare delle foto le dipingono a mano una a una.
Aldi in Svizzera non dovrebbe piu' esistere, a livello si servizio per il cliente non c'è nulla di peggio.

12 December 2025
Unprompted review
Rated 2 out of 5 stars

Qualité d’impression décevante

Les possibilités sont diverses, les images chargent vite et la livraison est rapide mais malheureusement la qualité est décevante. J’ai édité deux centaines de photos au format 10x15 avec contour blanc.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Mangelhafte Qualität ohne Antwort

Nach unserer Hochzeit haben wir ein Fotobuch bei Aldi Suisse Photo in Auftrag gegeben. War super einfach zu erstellen. Zwei Wochen später auch schon geliefert. ABER: Die Qualität der Verarbeitung war miserabel - Fotos waren gut, aber das Cover erschien abgegriffen und an den Ecken und Buchrücken hatte es Risse und Abrieb. Wie nach jahrelangem Gebrauch. Mehrmalige Reklamationen blieben unbeantwortet.
Nicht weiterzuempfehelen.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Fotobuch ok - Kundenservice inexistent

Fotobuch ok. Dann kam eine Rechnung von DHL für Verzollung, MwSt und Services für die Einfuhr von Deutschland. Kundendienst von Aldi ist praktisch nicht verfügbar, Antworten erst nach Wochen oder gar nicht - nie wieder!

14 October 2025
Unprompted review

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