Completely hassle free and efficient service. I like that they use a reliable delivery service. Have shopped in this shop when on many visits to Edinburgh. Original and good quality style
Company replied
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Swift delivery, beautiful jumper which actually has powder blue stitching on cuffs which I didn’t realise when purchased but I love it even more because of this. Excellent store. Lovely thank you on m... See more
Company replied
As always an exceptional service and great, stylish clothes and accessories. Speaking to Adele is always a pleasure, ALC is my favourite boutique
I bought a lovely coat from here that was a bit too large for its intended recipient - my mistake. It arrived with a nice note and the team at ALC were so helpful and made the returns procedure easy.... See more
Company replied
Company details
Written by the company
ALC is Edinburgh's go to destination for denim, clothing and accessories. Build your capsule wardrobe here with a mix of unique brands, including sustainable and vegan options.
Contact info
61 Thistle Street, EH2 1DY, Edinburgh, United Kingdom
- info@alceshop.com
- alceshop.com
4.6
Excellent
82 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service and lovely…
Excellent customer service and lovely items on website
15 August 2024
Reply from ALC
Many thanks for the review! x
Great prompt service
Great prompt service
Love my new jeans, sizing advice on website was a good guide when purchasing. Wouldn’t hesitate to purchase from ALC again
14 August 2024
Reply from ALC
Thank you Sharon! x
Reply from ALC
Aw thanks for your kind review! Team ALC x
Reply from ALC
Thanks for sharing a review Emma!
Adele is extremely helpful and so…
Adele is extremely helpful and so lovely. I always drop in when I’m in Edinburgh. Lots of jeans to choose from.
4 April 2024
Reply from ALC
Thank you Louise! Always lovely to see you in store x
Super speedy delivery as always
Super speedy delivery as always.
The skirt was brilliantly described and was even more gorgeous in real life.
A perfect transition piece.
Thank you team ALC
20 March 2024
Reply from ALC
Thank you Jemma!
Reply from ALC
Thank you!
Seamlessly smooth shopping experience
Thank you so much for such a smooth transaction! Ordered a gift from this boutique via Trouva on Monday at 10am, and it was at my door in Greater London by 09:50am the next morning!
Lovely product, perfectly packaged, and very swiftly shipped! Was a first-time purchase, but by no means will it be my last!
Thank you again
5 March 2024
Unprompted review
Reply from ALC
Thanks for sharing your review, it means a lot to us!
Reply from ALC
Thank you for the review!
Gorgeous jacket and extremely efficient service
Fast postage, good communication and perfectly packaged. Would highly recommend this store.
2 February 2024
Reply from ALC
Thanks for the review!
Excellent shopping experience
Excellent quality, classic and edgy designs, and unique clothing brands. Their organic clothing line is superb, and they also have beautiful complimentary accessories. Friendly staff, ready to help you find the perfect gift for yourself or someone else. Highly recommended.
6 September 2023
Reply from ALC
Thank you so much for your review! x
Great choice and service
13 August 2023
Reply from ALC
Thanks for the feedback! x
Great shopping experience
Great shopping experience and lovely staff who dealt with a delivery issue immediately. The jacket is beautiful - would absolutely recommend this company.
22 May 2023
Reply from ALC
So glad you enjoyed shopping with us! x
Efficient Service by ALC and UPS. The Rains raincoat was immediately
The Rains raincoat was immediately dispatched and, subsequently, delivered by UPS. Receipt could not have been handled more efficiently.
17 May 2023
Reply from ALC
Thank you for the feedback! x
Happy knowledgeable friendly service
Happy knowledgeable friendly service, excellent range of stock available for Colourful Standard, Rains and many other brands
25 April 2023
Reply from ALC
Thank you! x
Always super-helpful and full of…
Always super-helpful and full of information. Loving my new bum bag!
19 April 2023
Reply from ALC
Thank you for the feedback! x
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