Extremely poor support
Extremely poor support. Unable to install product, purchased MEP package and keeps sending wrong package over and over again. Takes days for a support response.
6 November 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
ALCADS ist ein anerkannter führender Anbieter von 2D/3D-CAD-Softwarelösungen für die Branchen Architektur, Gebäudetechnik, Maschinenbau, Landwirtschaft und Rohrleitungsbau. Im Jahr 2013 begann der Verkauf von ALCAD. Mit jahrelanger CAD-Erfahrung konnte sich ALCAD schnell auf dem Markt etablieren. Heute sind bei ALCAD mehr als 30 Mitarbeiter beschäftigt. Wir bieten Schweizer Qualität zu fairen Preisen.
Contact info
Talacker 41, 8001, Zürich, Switzerland
- support@alcads.com
- alcads.com
4.0
Great
9 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had many CADs up to now…
I have had many CADs up to now (AutoCAD, Solidworks, ZWCAD, Draftsight). ALCAD is really great value for money! I can confirm DWG compatibility 100%, also that it is very similar to AutoCAD.
17 January 2024
Unprompted review
It's nice to work with ALCAD
It's nice to work with ALCAD, keep it up! Ps. I hope my wish regarding the sections in 3D will be realised soon! I'm also curious to see what nice features ALCAD has developed with the upcoming version ALCAD 2024.
1 November 2023
Unprompted review
I use ALCAD for my architectural work
I use ALCAD for my architectural work. Its user-friendliness and powerful features are truly impressive. Thanks, Alcad!
10 October 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.