Alba Health Reviews 

190
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Happy that I finally took the step of getting a microbiome test to understand what is happening in my gut. I had two areas that needed to work on. I chose Alba Health because of the team's credibility... See more

Rated 5 out of 5 stars

I've had eczema my whole life and after trying every possible solution I run into Alba Helath and decided to give it a try. So far I had a great experience in my one-to-one consultation with Hannah.... See more

Rated 1 out of 5 stars

Appalingly juvenile level of insight. Not worth the time, money or hassle. Really insanely behind the curve as to where microbiome science is at. Recommending multiple foods to me which I have already... See more

Rated 5 out of 5 stars

I was constantly bloated, feeling heavy and uncomfortable so decided to try colonic hydrotherapy Louise made me feel at ease and explained everything thoroughly at each step of the sessions I would... See more

Company details

  1. Health and Beauty Shop

Written by the company

Alba Health is on a mission to give every child the healthiest and best start in life. Our first product is a gut microbiome test developed specifically for children. That’s based on the insights that in the first years of life, we develop the fundamentals of our future health.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(190)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cannot recommend Alba highly enough 5/5

Happy that I finally took the step of getting a microbiome test to understand what is happening in my gut. I had two areas that needed to work on. I chose Alba Health because of the team's credibility and their research. I stick with Alba because I use their app every day to track each meal by fiber and other amounts. It nudges me to do better each day, and I feel like a healthier, happier version of myself.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

I've had eczema my whole life and after…

I've had eczema my whole life and after trying every possible solution I run into Alba Helath and decided to give it a try. So far I had a great experience in my one-to-one consultation with Hannah. She perfectly expained every key aspect of my gut health report and guided me onto the next steps to improve my gut health and eczema.
I am very positive this will bring great results and excited to see improvements in the next months.

14 October 2026
Unprompted review
Rated 2 out of 5 stars

Hygienic disaster

Hygienic disaster! They do a lot of business making with Webbinaries. What they teach is all about the importance of prebiotica, but they pack it in such a glorious package that looks like a miracle. It is not a miracle. Anyone could do their own research in bacteria stems and what they are good for, and find out it's prebiotica and start their own "programme". The worst thing, which is why I give them this low rating is they sell a "programme" that seems to involve sending personal waste (stool samples) through public mail. Because of how general logistics works, and parcels sometimes break and the fact that there could be someone's food upon the very same pallet in the truck, is honestly disgusting. Only legitimated doctors should be allowed to take stool samples and only in approved laboratories!

7 October 2026
Unprompted review
Alba Health logo

Reply from Alba Health

Hi Pontus, and thank you for taking the time to share this. Hygiene and safety matter just as much to us as they do to you, so we understand why the thought of samples travelling by post can feel uncomfortable.

We'd like to explain how it works. Each kit includes leak-proof packaging made for sending biological samples by post, in line with EU postal regulations.  In Sweden's national bowel cancer screening, for example, people take a stool sample at home and post it back to the lab. Every Alba sample is analysed at a certified, accredited laboratory.

You're right that prebiotics are an important part of gut health, and we love it when people explore this themselves. What the test adds is a picture of your own gut: which bacteria are there, which may be missing, and how they function. That way, recommendations are based on your results rather than general advice. Our webinars are free because we want to share that knowledge openly.

If you'd like to talk this through, we'd be glad to hear from you at support@albahealth.se.

Warm regards,
Alba Health team.

Rated 5 out of 5 stars

Great experience from beginning to end

Great experience from beginning to end. Instructions were clear and easy to understand. Very professionally done. And the follow-up meeting with a nutritionist to interpret results was so beneficial and practical.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

We’d exhausted all options

We’d exhausted all options before I found alba. My son suffered with severe eczema since 5 months old and was still suffering when we came across at Alba Health when he was 15 months old. I found the process really easy and even though the test results take time to arrive, you can easily track on the app and get up to date times for when the results will be processed. I found the results very easy to understand and a really insightful way to see what’s happening! The 30 minute consultation was great and helped to really pave a way to put the results into action. The advisor part of the app has also been amazing for quick advice, recipe ideas and how to improve current dishes on rotation! I’m happy to say after a diet change and a probiotic chosen from his results he is now eczema free and I can’t believe it! Can’t thank the team enough and it’s the best money we have ever spent!

17 September 2026
Unprompted review
Rated 1 out of 5 stars

Don't bother - go elsewhere

Appalingly juvenile level of insight. Not worth the time, money or hassle. Really insanely behind the curve as to where microbiome science is at. Recommending multiple foods to me which I have already told you I tested allergic to. "Eat more fibre, sleep and exercise more" is not worth the digital paper those words are printed on. Extremely disappointed. Want my money back on the second test which there is absolutely no point in taking, given the pathetic quality and depth of "results" and "actions" provided here.

16 September 2026
Unprompted review
Rated 3 out of 5 stars

Sadly no change

Got this test done with high hopes for my baby's eczema but nothing changed. Have been giving the recommended probiotics, other supplements and diet regime but no use. Wish I did some other test.

30 July 2026
Unprompted review
Alba Health logo

Reply from Alba Health

Dear Somoni,

Thank you for taking the time to share this, and I’m sorry you haven’t seen the improvement you were hoping for. That’s a frustrating place to be, especially when it’s your baby.

Gut health is rarely a one-and-done process. The first set of recommendations may not always be the right fit, and when that happens, the next step is to look at the results again and consider what could be adjusted.

Eczema can have multiple contributing factors, and finding what works for an individual child can take some time and a few iterations. We’d like to review the results with you again and discuss what the next steps could look like.

Please reach out to us at support@albahealth.se, and we’ll take it from there.

Kindest regards,
The Alba Health Team

Rated 5 out of 5 stars

I was constantly bloated

I was constantly bloated, feeling heavy and uncomfortable so decided to try colonic hydrotherapy
Louise made me feel at ease and explained everything thoroughly at each step of the sessions I would highly recommend I feel less bloated and much lighter

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Simple procedure, trustworthy results

Simple procedure with trustworthy and helpful results. Now 1-2 months after the results and the call with their specialist I have experienced many benefits and improved gut/overall health and my symptoms has vanished one by one. Also enjoying the AI-assisted app also for quick questions and discussion alongside the process.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Recommend Highly

Easy process to return the test. Results, report and follow up call with a nutritionist were excellent. Now underway with a missing gut bacteria pro-biotic and already feeling improvements.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Completed my sample back in May 26

Completed my sample back in May 26. Today I had my follow up call with Tanya. She explained my results so well and answered the questions I put to her with great knowledge, but also made me feel understood and heard. We formulated a plan going forward and I will follow this up with a further test in 3 months, hopefully I see some results!

17 June 2026
Unprompted review
Rated 2 out of 5 stars

Had high hopes for supporting my…

Had high hopes for supporting my daughter’s eczema however the probiotic and foods I was recommended haven’t helped at all. Her eczema is the worse it’s been in 6+ months. They haven’t replied to my emails. It was a lot of money which I thought would have been worth the investment but sadly not.

19 March 2026
Unprompted review
Alba Health logo

Reply from Alba Health

Hi Gina,

Thank you for sharing this, and I'm genuinely sorry to hear your daughter's eczema has flared rather than eased. As a parent, watching that happen when you'd hoped for relief is hard, and I completely understand your frustration.

I also want to apologise directly for your emails going unanswered. That's not the standard of care we hold ourselves to, and honestly it's the part I'm most sorry about. You reached out for support and we let you down there.

Gut and skin health are deeply individual, and a few months isn't always enough to see the full picture, but that's no reason to leave you without answers. We've now reached out to you directly by email so we can pick this up properly and talk through the next steps together. Please know you're not left on your own here, we're here to support you and to put this right.

We take this seriously, and I'd really value the chance to put it right.

Regards,
Alba Health team

Rated 1 out of 5 stars

do not waste your money on this test go…

do not waste your money on this test go to your own doctor and get stool test done it’s a scam the test does not pick up on bacterial and fungal infections in the gut which it advertises it does they then come up with every excuse in the book as to why it didn’t if I could give zero stars I would

21 April 2026
Unprompted review
Alba Health logo

Reply from Alba Health

Dear Julianne, thank you for sharing this. We're genuinely sorry for the frustration and confusion this experience caused you. You're right that we should have been clearer upfront about the reliability of detecting this specific bacteria. Certain bacterias have limitations with shotgun metagenomics due to them being present higher up in the digestive system.  We will work on making this clearer on our website before purchasing. A member of our team will be reaching out to you directly, as we want to listen and make this right.

The Alba Health team.

Rated 5 out of 5 stars

Alba Health kit is a meaningful gift

I offered two Alba Health kits as a gift for my employees’ daughters; one with constipation and one with inflammation. Both experienced improvements, after following the personalized recommendations from the nutritionist, which made me really happy.
I would definitely recommend Alba Health kits as a present with real value.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

I wish my parents had me take this test as a child!

I have had stomach issues since childhood. I had tried everything and spent time and money on gastroenterology and tests. Alba Health test helped me understood my gut health situation and provided me with a concrete action plan, including supplements and probiotics targeted to my problems. Since, I have not had any more stomach pain. I wish my parents had me take this test as a child!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Whilst educating myself about cures for my daughter’s eczema, I discovered information from a few sources about the importance of targeting the gut microbiome. That’s when I came across Alba Health. The microbiome analysis report helped me work on key areas of my daughter’s nutrition and the follow-up consultation with the nutritionist was extremely helpful and paramount for further guidance. I would recommend this service to anyone.

9 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look