I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have good deals
They have good deals! The shipping seems quick!
If I have a question customer service gets right back to me. Been using their collagen over 5 years now!
I love my chocolate collagen
I love my chocolate collagen. It helps keep my skin tight.
I have been buying it for about two years now.
Always quick deliver and great product
I love this collagen
I love this collagen. I’ve been using it for over 5 years and it definitely shows in my hair and skin. I’ve tried others in between but they don’t compare. I always go back to Alaya.
The only reason why I gave it four stars is the price could be a little more reasonable.
The hair products works but the biotin…
The hair products works but the biotin amount in the product is problematic
Great customer service
The items arrive promptly and whenever I have had a question or concern, the staff was super helpful.
So far so good
So far so good. I am finding a difference in how I feel and my overall energy with using daily creatine. I trust this company and the purity of their products. And their prices are the best I've found.
Ordering was easy
Ordering was easy, the product is good. The price is high.
I received the order in a timely manner.
I have only been taking it for a month…
I have only been taking it for a month but I have noticed my knees not hurting, still waiting to see if my hair gets better.
My experience was quick.
My experience was quick.
Usually the arrival of the product is super quick.
I wish you offered points for purchase, or free shipping sales.
Thank you!
I am using this product because my girl…
I am using this product because my girl crush Jillian Michaels promoted this! I did noticed skin improvement when i use the product along with red light therapy.
So far nails and skin better
So far nails and skin better. Have been taking this product since August 2025
Customer service is superior!
I appreciate the reminders message so…
I appreciate the reminders message so that I have the product ordered before current supply runs out.
Easy shipping
Easy shipping, many discounts to choose from to keep price down. I add to my coffee in the morning and can't taste it which is good. I feel my knees not so sore.
I contacted customer service Doneabout them…
I contacted customer service about them sending my order to the wrong address. Never got a reply. This isn’t the first time. I’m done

Reply from Alaya Naturals
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







