Alaya Naturals Reviews 488

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and the positive impact on hair, skin, and nails. Many appreciate the ease of ordering and the efficient delivery service, noting that items arrive promptly and the process is seamless. Some people, however, experienced issues with their orders, such as a leaking container or difficulties changing order settings on the website. A few customers also mentioned not feeling a difference after using the product, while others expressed dissatisfaction with specific flavors or the presence of artificial sweeteners.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently highlighting its positive impact on hair,... See more

Quality

Consumers find quality to be positive, with many reporting significant improvements in hair, skin, and nails.... See more

Order

Clients share positive opinions on order. Many customers find the ordering process easy, quick, and seamless,... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the quick... See more

User experience

People report positive experiences with user experience. Many customers find the product easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more

Rated 5 out of 5 stars

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more

Company replied

Rated 5 out of 5 stars

Great product! I have noticed significant difference using Alaya’s Creatine. I have increased muscle mass, increased strength and recovery. I am turning 60 in a couple months and am so grateful to hav... See more

Rated 5 out of 5 stars

I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.


Contact info

4.8

Excellent

TrustScore 5 out of 5

488 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

They have good deals

They have good deals! The shipping seems quick!
If I have a question customer service gets right back to me. Been using their collagen over 5 years now!

29 April 2026
Rated 4 out of 5 stars

I love this collagen

I love this collagen. I’ve been using it for over 5 years and it definitely shows in my hair and skin. I’ve tried others in between but they don’t compare. I always go back to Alaya.
The only reason why I gave it four stars is the price could be a little more reasonable.

5 May 2026
Rated 5 out of 5 stars

So far so good

So far so good. I am finding a difference in how I feel and my overall energy with using daily creatine. I trust this company and the purity of their products. And their prices are the best I've found.

29 April 2026
Rated 4 out of 5 stars

My experience was quick.

My experience was quick.
Usually the arrival of the product is super quick.
I wish you offered points for purchase, or free shipping sales.

Thank you!

3 May 2026
Rated 5 out of 5 stars

Easy shipping

Easy shipping, many discounts to choose from to keep price down. I add to my coffee in the morning and can't taste it which is good. I feel my knees not so sore.

2 May 2026
Rated 2 out of 5 stars

I contacted customer service Doneabout them…

I contacted customer service about them sending my order to the wrong address. Never got a reply. This isn’t the first time. I’m done

24 April 2026
Alaya Naturals logo

Reply from Alaya Naturals

Gina, we are truly sorry. If you reached out and did not hear back, we want you to know that was not intentional. We are looking into how your message may have been missed on our end. Our team is reaching out to you right now to get your order to the correct address and make sure this does not happen again.

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