Alan Quine Limited Reviews 

44
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I can’t recommend Alan Quine Limited highly enough! Every time I’ve had an issue with my car, the team have been incredibly helpful, professional, and quick to sort the problem. Nothing ever... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend highly enough! I have been to Alan Quine on two separate occasions recently and both times I have been so impressed with the customer service! The staff go out of their way to be as he... See more

Company replied

Rated 5 out of 5 stars

Alan Quine have surpassed themselves in their Customer Services once again. Saturday evening I realised that my vehicles lights had been left on over 24 hours. Flat battery and my Fob wouldn’t op... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Alan Quine Limited. Called the AA out, no lights on car, AA confirmed new battery needed. I rang Alan Quine, explained situation and within half an hour, they came out... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

We are a motor factors store selling car parts, tools and accessories. Our company has been established for over 35 years. We supply parts and accessories to the trade and general public 7 days a week in store and on line. We offer free local deliveries and global distribution through our partner distributors.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.5

All reviews

(44)

1 review in the last 12 months

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Rated 5 out of 5 stars

I can’t recommend Alan Quine Limited…

I can’t recommend Alan Quine Limited highly enough!

Every time I’ve had an issue with my car, the team have been incredibly helpful, professional, and quick to sort the problem. Nothing ever feels like too much trouble for them, they always take the time to explain things clearly and make sure everything is fixed properly.

The customer service from all the assistants is genuinely outstanding. They’re friendly, knowledgeable and you can tell they really care about helping their customers rather than just rushing you in and out. It’s such a relief to have a shop like this you can trust.

I went into today as my daughter hit my wing mirror and they fixed straightaway .

If you’re looking for a reliable, honest place to take your car, I would absolutely recommend Alan Quine Limited. Fantastic service every time! ⭐⭐⭐⭐⭐

7 March 2026
Unprompted review
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Reply from Alan Quine Limited

Thank you so much for taking the time to share such a wonderful review. We’re genuinely delighted to hear how consistently positive your experiences with us have been. The team works hard to make sure every customer feels supported, informed, and confident in the work we do, so your comments about our professionalism and clarity really mean a lot.
We’re especially pleased we could help you quickly with the wing mirror, little unexpected mishaps are stressful enough, so we’re glad we could get you back on the road without any hassle.
Your trust and recommendation are truly appreciated. We’re always here whenever you need us, and it’s a pleasure to look after your car.
Thank you again for your kind words and continued support. From all the team at Alan Quines :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Alan Quine Limited. Called the AA out, no lights on car, AA confirmed new battery needed. I rang Alan Quine, explained situation and within half an hour, they came out with new battery and fitted it.

10 September 2025
Unprompted review
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Reply from Alan Quine Limited

Thanks for the shout-out!
When the AA confirmed your battery had clocked out, we knew it was time to step in and play hero. No lights? No problem. We pride ourselves on being faster than your kettle boils and we’re glad we could get you sorted within the half hour. Thanks for trusting Alan Quine Limited to bring the spark back. If your car ever throws another tantrum, you know who to call.
The Alan Quine Team 🔧⚡

Rated 5 out of 5 stars

5 Star Service

Alan Quine have surpassed themselves in their Customer Services once again.
Saturday evening I realised that my vehicles lights had been left on over 24 hours.
Flat battery and my Fob wouldn’t open the doors. Visited Alan Quines Sunday morning.
Within 15 minutes they visited my vehicle and rectified the problem.
Thank you so much.
I am very grateful.

9 August 2025
Unprompted review
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Reply from Alan Quine Limited

Lights on, battery off—classic weekend plot twist!
Thanks a ton for the glowing review (pun intended). We’re just glad we could swoop in and save the day before your car decided to ghost you completely. Sunday morning rescues aren’t in the manual, but hey, we like to keep things exciting.
Really appreciate your kind words—it’s customers like you that make it all worthwhile.
Cheers,
The Alan Quine Team

Rated 5 out of 5 stars

Excellent Service from Experts

Contacted them today because I was having a problem with my car battery. Tested my battery and, as my car has very low mileage, gave me some useful advice about how to manage that situation. Good old fashioned service from people that know their business.

7 May 2025
Unprompted review
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Reply from Alan Quine Limited

Hi Chris, Thank you for your fantastic review! We’re glad we could help with your battery issue and provide some useful advice—keeping your car running smoothly is what we’re all about. We take pride in offering good old-fashioned service backed by real expertise, so it’s great to hear that came through in your experience. If you ever need anything else, we’ll be here, ready to assist. Safe travels!

Rated 5 out of 5 stars

Can’t recommend highly enough

Can’t recommend highly enough! I have been to Alan Quine on two separate occasions recently and both times I have been so impressed with the customer service! The staff go out of their way to be as helpful as possible and are all very friendly and approachable. Shop is always well stocked and very reasonably priced, especially compared to places like Halford’s. I left the shop smiling because the staff made my day a bit easier.

13 February 2025
Unprompted review
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Reply from Alan Quine Limited

Thank you so much for your fantastic review! We are thrilled to hear that you've had such positive experiences with us at Alan Quine Ltd. Our team takes great pride in providing exceptional customer service and it's wonderful to know that their efforts have made a difference to your visits.

We are also delighted that you found our shop well-stocked and reasonably priced. Your kind words mean a lot to us and motivate us to continue delivering the best service possible. We look forward to welcoming you back soon and making your day a bit brighter again!

Best regards, The Alan Quine Team

Rated 5 out of 5 stars

Amazing service today

Amazing service today, car battery fitted at my home address, no extra charge for fitting at home.
What great customer service.

3 February 2025
Unprompted review
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Reply from Alan Quine Limited

Hi Thomas, Thank you very much for your feedback and the 5 stars, it is very much appreciated. I will pass on your comments to the lads. We're happy we could help you out.

Rated 1 out of 5 stars

Sold Me Faulty Turbo

A couple of months ago, I purchased a turbo from this company for my Range Rover Sport. After installation, the turbo turned out to be faulty, producing a loud whistling noise. I had to remove it and reinstall my original turbo after having it professionally remanufactured. This process was incredibly expensive, as anyone with a Range Rover Sport L320 knows it requires separating the chassis from the body.

I returned the faulty turbo to the company, and after waiting a week and a half, they claimed there was nothing wrong with it. This was shocking to me because the whistling noise disappeared as soon as I reinstalled the remanufactured original part. When I requested a refund, they rejected my claim, despite advertising a “No Quibble Warranty” for 12 months, which promises hassle-free returns and refunds. Conveniently, they stated the turbo I purchased was not covered under this policy.

Now I’m left with a turbo I can’t use, and it has cost me both time and money. It doesn’t matter how they respond to this feedback—like many companies, they will insist they are in the right, leaving regular customers like us out of pocket. My advice: don’t buy turbos from this company!

30 November 2024
Unprompted review
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Reply from Alan Quine Limited

Hi Gyunay,

Thank you for your feedback.

Upon thorough investigation, the turbo was returned to the manufacturer, who found no fault with the unit itself. It was determined that the damage was caused by incorrect installation.

We would like to clarify that the "No Quibble" warranty is offered by the manufacturer for commercial vehicles and only applies to manufacturing defects. Your vehicle does not fall under this category, and the issue was not due to a manufacturing fault.

We regret that you have faced inconvenience and financial hardship; however, the situation arose from customer negligence, not from any fault on our part or the manufacturer's. We have communicated these details to you on multiple occasions.

We appreciate your understanding and wish you the best in your future endeavors.

Rated 5 out of 5 stars

Needed a new headlight bulb and called…

Needed a new headlight bulb and called into the shop to see if they could help me, not only did they have one they also fitted it for me.
The cost of this service was more than reasonable and the service supplied was excellent

29 October 2024
Unprompted review
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Reply from Alan Quine Limited

Hi Bryan, Thank you very much for the review and the 5 stars. We're happy we could help you out and save you some money as well. I'll pass on your comments to the team and we hope to see you again soon.

Rated 5 out of 5 stars

Good price

Good price. Quick delivery

9 October 2024
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Reply from Alan Quine Limited

Hi Paul, Thank you for the review and the 5 stars it is very much appreciated.

Rated 1 out of 5 stars

Non arrival of item

I ordered these ramps a couple of weeks ago and they still haven't arrived, despite the tracking checker continually telling me that they are in transit.

13 October 2024
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Reply from Alan Quine Limited

Hi Mark, Thanks for the review. You ordered the item on Friday the 4th October and it was despatched on Tuesday the 8th October, a slight delay of which you were informed. It was delivered to you on Tuesday the 15th October. Maybe you should be leaving your review on the couriers website not ours. As stated on our website we have no control over the couriers.

Rated 5 out of 5 stars

Ordered online, collected in store

Ordered online, easy process. Collected from store, picked up other items too, they stock everything for cars! Lovely staff, friendly and helpful. Highly recommended.

3 June 2024
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Reply from Alan Quine Limited

Hi Elizabeth, Thanks very much for your order and we glad you enjoyed your visit to our shop. We hope to see you again soon.

Rated 5 out of 5 stars

Good company to deal with

Very good customer service and excellent price.

11 April 2024
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Reply from Alan Quine Limited

Hi, Thanks very much for a great review. We're happy we could help and look forward to you shopping with us again soon.

Rated 5 out of 5 stars

fast despatch good customer response

rapid response when only half of my order was delivered, Royal mail fault. reply to my emails quickly and offered replacement or a refund. replacement delivered promptly by different courier.

11 March 2024
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Reply from Alan Quine Limited

Hi Alan, Thanks very much for the review. I don't think we'll be using Royal mail again!

Rated 5 out of 5 stars

Does what it says on the tin

Item ordered arrived in good time as described on the website and intact.

27 February 2024
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Reply from Alan Quine Limited

Hi Mike, Thanks very much for the 5 star review & we're very happy your mirror arrived in one piece! Happy motoring :)

Rated 5 out of 5 stars

Popped in for a new wiper blade

Popped in for a new wiper blade. 5 minutes later came out with a new wiper fitted at no extra cost which is amazing as I had no clue how to do it !
Lovely friendly service. Definitely recommend
Thank you
Suzanne

3 February 2024
Unprompted review
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Reply from Alan Quine Limited

Hi Suzanne, Thanks for the great review, it's always nice getting great feedback from customers old and new.

Rated 5 out of 5 stars

Fast delivery

Great service

16 January 2024
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Reply from Alan Quine Limited

Thanks very much :) We hope the Soft99 products meet your expectations and you'll shop again with us soon.

Rated 5 out of 5 stars

Cannot fault the team at Alan Quines

Cannot fault the team at Alan Quines. Popped in for some new wiper blades which were not only supplied at a competitive price they also fitted them free of charge.
Always willing to help out a damsel in distress

19 December 2023
Unprompted review
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Reply from Alan Quine Limited

Hi Julie, Thanks very much for the review and we were happy to help as always.

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