Akimbo Card Reviews 10,293

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the ease of use and convenience of the product, particularly highlighting its helpfulness during times of financial need. Many people found the card easy to activate and integrate with digital wallets like Google Pay and Samsung Pay, making transactions quick and efficient. The service is frequently described as a blessing, providing much-needed support for groceries, bills, and essential items. However, some customers encountered issues with payment processing, experiencing declined transactions both online and in physical stores, even with active cards and sufficient balances. A few other people also felt that customer service was unhelpful or difficult to reach, leading to frustration and unresolved problems. Additionally, some users expressed a preference for a physical card over a virtual one and noted unexpected fees or difficulties transferring funds to other accounts.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use for setting up, activating,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report difficulties with... See more

Product

Reviewers mention positive feedback about the product. Many customers express appreciation for the Akimbo... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpfulness and patience... See more

Service

Users describe positive interactions with service. Many customers express gratitude for the accessible and... See more

Based on these reviews

Rated 4 out of 5 stars

I had some initial difficulties using the website. I had no success with receiving a check or transferring money to my PayPal. After waiting a little while to receive check and realizing that it was n... See more

Company replied

Rated 4 out of 5 stars

I received a virtual card and was able to use it immediately after activation. I was able to get my baby some toiletries and food from Target. Thanks again Gro Fund and Propel.

Company replied

Rated 4 out of 5 stars

The akimbo card is easy to access once you create an account . I did get in touch with customer service and they did get back to me even though they weren’t able to resolve my issues .

Company replied

Rated 4 out of 5 stars

The card is OK to use so far, but I was unable to use the card in a store like BJ’s; they rejected it, so some of the big box stores would not accept it, but otherwise, I had no problems using the car... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Create one card for each of your budget goals and manage them all with Akimbo’s simple app.


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was such a great incentive…

This was such a great incentive provided by my employer.

27 March 2026
Akimbo Card logo

Reply from Akimbo Card

Hello, Anthony!


We truly appreciate your feedback. It means a lot to hear that you had a successful experience using your card. If there’s ever anything we can assist you with, please don’t hesitate to reach out. We’re always happy to help!


Akimbo Customer Care


Akimbo Customer Care

Rated 5 out of 5 stars

Easy to use. Love it

Easy to use. Good customer service 👍

26 March 2026
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Reply from Akimbo Card

Thanks, Dorian!


We truly appreciate your feedback. It means a lot to hear that you had a successful experience using your card. If there’s ever anything we can assist you with, please don’t hesitate to reach out. We’re always happy to help!


Akimbo Customer Care

Rated 5 out of 5 stars

The money transfer is quick and easy.

The money transfer is quick and easy.

22 March 2026
Akimbo Card logo

Reply from Akimbo Card

Hello! 

Thank you for taking the time to write a review. We are glad that you were able to use your card, and we appreciate your feedback!

Akimbo Customer Care

Rated 1 out of 5 stars

sucks

sucks, SUCKS, SUCKS

31 March 2026
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Reply from Akimbo Card

Hi Mildred.

We’re sorry to hear about your experience. This isn’t the level of service we aim to provide.
If you’re open to it, please reach out to us directly so we can learn more and see how we can help. We’d appreciate the opportunity to make things right. We may be reached at 855-925-4626, Monday to Friday 7am–7pm- Central Time.

Akimbo Customer Care

Rated 5 out of 5 stars
Akimbo Card logo

Reply from Akimbo Card

Thanks, Tes!


We truly appreciate your feedback. It means a lot to hear that you had a successful experience using your card. If there’s ever anything we can assist you with, please don’t hesitate to reach out. We’re always happy to help!


Akimbo Customer Care

Rated 1 out of 5 stars

I never managed to get my card.

I never managed to get my card.

24 March 2026
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Reply from Akimbo Card

Hi Laura! 

We apologize for any delays in receiving your funds. 
Please log in Akimbo - Dashboard (https://app.akimbocard.com/app/#/akimbo/login) to access your card. If you find you still need assistance please contact us by phone at 855-925-4626. We are available Monday through Friday between the hours of 7am and 7pm Central Time. 

Akimbo Customer Care

Rated 1 out of 5 stars

Terrible company

Terrible company. I still haven't gotten my card to work. Every time I try, I get error messages.

31 March 2026
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Reply from Akimbo Card

Hello C. , 


We’re sorry to hear about the difficulties you’ve experienced while using your Virtual Card, and we truly appreciate you bringing this to our attention. To help resolve the issue, please log in to your Akimbo Dashboard and update the default address currently on your account. Kindly ensure that your billing address is entered correctly and that it matches the billing address listed in your digital wallet if you are linking your card there.

If you continue to experience any issues, please call us at 855-925-4626. Our office hours of operation are Monday to Friday 7am - 7pm- Central Time, 

Akimbo Customer Care

Rated 2 out of 5 stars

Still can’t access my card to use it

Still can’t access my card to use it. Active but can’t bring it up

30 March 2026
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Reply from Akimbo Card

Hi Carole! 

We apologize for any issues you may have experienced when trying to locate your virtual card. In order to view your card information, please log into your Akimbo Card Dashboard here: Akimbo - Dashboard (https://app.akimbocard.com/app/#/akimbo/login). Here, you’ll be able to see your card number, expiration date, and security code and use it for online purchases just like a regular card.
If you’d like to use your card in stores, you can add it to a digital wallet on your phone. Unfortunately, the program that issued your card doesn’t currently offer physical cards.
I hope this helps clear things up! If you have any other questions or run into any issues, please don’t hesitate to reach out, we’re happy to help anytime.
All the best,

Akimbo Customer Care

Rated 5 out of 5 stars

Very easy and user friendly

Very easy and user friendly

27 March 2026
Akimbo Card logo

Reply from Akimbo Card

Thank you! We appreciate your review! Please let us know if we can assist in any way!

Rated 4 out of 5 stars

easy to use card

20 March 2026
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Reply from Akimbo Card

Thank you Andreea!


We truly appreciate your feedback. It means a lot to hear that you had a successful experience using your card. If there’s ever anything we can assist you with, please don’t hesitate to reach out. We’re always happy to help!


Akimbo Customer Care

Rated 5 out of 5 stars

Such a nice gift to receive… and…

Such a nice gift to receive… and generally easy to use. The FAQs were helpful for the set-up and update for using with some local businesses. Thanks so much!

20 March 2026
Akimbo Card logo

Reply from Akimbo Card

Thank you! We appreciate your review! Please let us know if we can assist in any way!

Rated 5 out of 5 stars
Akimbo Card logo

Reply from Akimbo Card

Thank you, Robert! We appreciate you taking the time to submit your review. Please know that we are ready to help if you ever have any problems!

Rated 5 out of 5 stars

Card came fast and easy to use !!

Card came fast and easy to use !!

19 March 2026
Akimbo Card logo

Reply from Akimbo Card

Hi Ezachia, Thank you for taking the time to write a review. We are glad that you were able to use your card and we appreciate your review

Rated 5 out of 5 stars

User experience

Easy access

19 March 2026
Akimbo Card logo

Reply from Akimbo Card

Thank you for taking the time to write a review. We are glad that you were able to use your card, and we appreciate your feedback!

Akimbo Cusotmer Care

Rated 5 out of 5 stars

Easy to use

Great to use

25 March 2026
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Reply from Akimbo Card

Hi Karla!

It means a lot to hear that you had a successful experience using your card. If there’s ever anything we can assist you with, please don’t hesitate to reach out. We’re always happy to help!


Akimbo Customer Care

Rated 5 out of 5 stars

Excellent experience

Excellent experience

18 March 2026
Akimbo Card logo

Reply from Akimbo Card

Thanks, Brandon! 

We appreciate you taking time to leave us a review. Your feedback means a lot to us and helps us continue improving our service. Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help!

Akimbo Customer Care

Rated 5 out of 5 stars

Easy use and activation!

The card was extremely easy to activate and extremely easy to use!

24 March 2026
Akimbo Card logo

Reply from Akimbo Card

Hi Susan!


We truly appreciate your feedback. It means a lot to hear that you had a successful experience using your card. If there’s ever anything we can assist you with, please don’t hesitate to reach out. We’re always happy to help!


Akimbo Customer Care

Rated 5 out of 5 stars

Very easy to use

Very easy to use, add to digital wallet, and use all the fund. I had $14 left for a $30 purchase and the card reader recognized the amount I had left, making it super easy to use the funds completely. Other cards make this difficult to do.

22 March 2026
Akimbo Card logo

Reply from Akimbo Card

Hi Catherine!


We truly appreciate your feedback. It means a lot to hear that you had a successful experience using your card. If there’s ever anything we can assist you with, please don’t hesitate to reach out. We’re always happy to help!


Akimbo Customer Care

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