Aj Renewables Reviews 131

If you are considering working as a subcontractor with AJ Renewables, I strongly recommend against it. This company do not pay their invoices. We completed two scaffolds in our area for this company in early February, and have not yet received payment for the work. I have lost count of the number of emails and phone calls we have sent requesting payment for our services. On the last phone call, we were told that there would be no effort to make remittance. We have asked to speak to the director and have also been told that they will not speak to us.

We are a small, family-run company, not a big corporate entity that can suffer from a lack of payment.

Extremely disappointed and running out of options to attain remittance.

Overall a great experience with this company and the subsequent installation of Panels and Batteries which from arrival on site to finish only took around 5.5hrs. There were 3 roofers who were excellent and exceptionally tidy in their work. There were also 2 electricians who likewise were friendly, knowledgeable and efficient in their work. There was some differences between the installations method adopted and the initial information provided by David as to what would happen so perhaps some joined up communication between them would help avoid confusion for the customer as they said this was not unusual! I have no issues with the system which appears to be working well as I await relevant certifications and approvals to arrive which I am confident will be fine. I would recommend this company to anyone considering an installation.

This company fitted my solar panels and batteries just over a year ago, I called them recently and asked them to move the panels further up the roof only to be told they don’t do small jobs like that, even though they fitted the panels.

Basically not a great company for after sales help
Personally I wouldn’t use them again

I called to cancel my order/contract on 18/02/2026 within my 14 day cooling off period. I followed this with an email on the same day. I then called again on 20/02/2026 to check they had received my email and when I could expect my refund. During this call I was told that I'd receive payment into my bank account by close of business that day, no payment was received. I then queried this again by email on 24/02/2026 to which I received no reply. Another phone was made on 26/02/2026 in which I received another assurance that I would receive payment by close of business that day, once again nothing received. The above has what promoted this review in the hope that others will know what they may expect from this company.
I'll now have to consider my options, either through Section 75 of the Consumer Credit Act or the Small Claims Court.

Now resolved. I received a phone call from the company owner who explained their office procedures and that I had been given wrong information regarding timescales.
Review rating ammended to reflect the owners response & quick resolution of the problem.

First class service Kyle was on the roof fitting the panels with his mate and no issues with either of them. Brad was the electrician and he was very helpful explaining at every step, he did have some issues with the app as he had been given the wrong password for access once that was resolved it was plain sailing. A very pleasant experience having my solar system installed.

I have solar system almost 3 years, my inverter stoped working, phone them they promised to send an engineer three separate times, to look at it, no one shows up. ( I stayed home and waited for someone to show up) System not working over 2 months, each call is promised to look at it, to help me to resolve it. Nothing happened.
Worst warranty service. They are blaming growatt to be slow, what isn’t tru. Keep lying that need to wait for Growat to get back.
If you want pay for system without a warranty then go for this company, otherwise I CANNOT RECOMMEND IT.

While the initial installation was fine some problems have now arisen and there response has been very poor. Also note that from a recent check they are no longer a Which trusted trader.

Following an email using advice from citizens advice their help has been very good. As they say the problem has been with givenergy not fulfilling their contract with AJ renewables. Believe it has taken AJ renewables threatening GivEnergy with legal action in order for the company to agree a battery exchange. Hopefully givenergy now continue performing.

The team was impressively quick, supportive, and warm-hearted.

Rory and Joe were very friendly and explained the installation and how to use the app thoroughly. Very good communication throughout.

I am afraid to report my parents and I have had a TERRIBLE experience with this company and it’s time it was made public. We have had a complaint rumbling on with them since Jan this year (2025) which has been escalated to their overseeing body – the Renewable Energy Consumer Code (RECC) and to their adjudicator, the Centre for Effective Dispute Resolution (CEDR). CEDR have upheld the complaint as it contravenes RECC, the MCS code and in part AJ’s own contract, all in various ways.

AJ have been ordered to pay compensation of almost all the cost of the battery. However as suspected they have categorically failed to do this so we are having to take it to the next level. The company cannot keep getting away with this, people need to be made aware. An awful experience we would not like anyone else to have to suffer.

Well explained from start to finish. David took the time and listened to what we wanted. AJ Renewables then tailored a system for us. The guys had it up and running in one day and I have to say, I wish I had done it ages ago.

From initial quotation for a solar system to installation and commissioning, the whole process was 1st class
The AJ Renewables staff on site were all knowledgeable, polite and very tidy and set up the whole system for a very easy handover The office staff were all equally helpful, polite and very knowledgeable
Highly recommend this company

The process from start to finish was excellent and very professional and true to their works they are just at the end of the phone should you need anything. Would highly recommend them, already reaping the benefits of solar and battery storage

Everyone at AJ Renewables were so helpful and installation guys were very efficient and helpful. I also have help at the end of the phone if I have any questions.
Can highly recommend this company.

The engineers came as arranged. They were pleasant in manner and were a credit to A j Renewables. They worked like a well oiled machine and installed the batteries in a clean and efficient manner.
My overall experience, from seeing David to the completed installation was seamless and I'm delighted with my new play toy! Now, if only there was an instruction manual!!
Thank you all.

Whole installation process was very well managed, with the different teams all doing their jobs in parallel. Declan and Kieran did an excellent job in both fitting and setting up the electrical items and helped get the app up and running. The guys in the back office too did a great job in supporting all of the installation as we had an issue with the order that arrived onsite - all resolved within a few hours so the work could continue and complete as scheduled. I had a couple of queries and they were quickly addressed and answered. Thanks to all involved!

Very tidy workers, advised on what was happening with the installation of solar panels and battery storage . Tidied up after installation completed. Set up app on phone to see solars working. Highly recommend this company

Your installers were very good and polite. They adhered to the house rules regarding the cat. They were tidy.
Your sales representative was polite volunteering information when asked. Not pushy.
Your engineer was polite and contactable.
All arrived approx. on time.
Communication with your office was surprisingly good. There was a problem with the choice method of payment but that was resolved amicable with open discussion.

The electrician was very informative and explained everything in detail, the instillation was quick and the lads kept everything tidy