Airtel India Reviews 1,702

I am extremely frustrated and disappointed with Airtel’s pathetic and irresponsible service.

My WiFi has not been working for the past two days. After repeatedly calling customer support, a technician finally came and “fixed” the issue — only for the connection to stop working again within an hour. This clearly shows a lack of proper service and accountability.

Since then, I have been calling multiple times again, but no one is responding or taking responsibility. This kind of negligence is completely unacceptable.

If Airtel cannot provide a stable connection or proper customer support, then there is no point in continuing with your service. I expect immediate action and a permanent resolution, not temporary fixes.

This is highly disappointing and unprofessional.

Very bad experience today, recharged for ₹1198 international roaming pack but needed to recharge for ₹199 again to activate. Got cheated and I’ll definitely port out soon

L wifi
Wifi speed is very low whenever turn off wifi in my mobile wifi from main router also disconnects without any reason and will not come before half an hour on average
Never got satisfying ping in computer

I am formally lodging a grievance regarding a 3GB data recharge that was exhausted within 30 minutes of purchase today, 15.03.2026, despite minimal usage. This is not an isolated incident; every time I purchase additional data, the same technical failure occurs, and I am left without a functional redressal mechanism, effectively spoiling my entire weekend. After numerous attempts to escalate via the frustrating Airtel IVR and app, I have been given an utterly unacceptable resolution date of 31.03.2026, which is logically absurd for a time-sensitive data pack. Having recently switched both my SIM cards to Airtel, I deeply regret the decision given this level of service. I demand an immediate credit of the data, a technical audit to fix this recurring account bug, and a manual override of the 16-day resolution timeline!

I raised a complaint on 10/03/26 because my airtel broadband wire was cut, However, the request keeps getting reschedule repeatedly, the assigned person is also not picking up my calls. This delay is unacceptable. Please fix this issue immediately

I am extremely disappointed with the customer service of Airtel Broadband.

I took a new Airtel broadband connection on 6 January 2026. Within two months, I relocated to Gurgaon and raised a shifting request on 4 March 2026. However, despite multiple complaints, no technician has visited my house till now.

The most frustrating part is the inconsistent and unhelpful customer support. Every time I call, I have to wait 5–10 minutes just to connect with an executive. After that, different representatives give completely contradictory information one says the request has been processed, while another says it has not even been converted.

This has been an endless cycle of calls with no actual resolution. Meanwhile, the service remains inactive but the company continues charging.

Based on my experience, I would strongly advise others not to rely on Airtel’s customer service, as it has been extremely disappointing and unprofessional. Very pathetic service !!!!!

Airtel company is not give us internet
And airtel app is not open airtel internet normal call voice brack

I have been requesting customer care 4 th times to resolve my issue but they never resolved it...they just say one thing it will be done in 24 hourss. Worst service of airtel .. recently i spoke to one of there senior supervisor Mr Mir he also assured to resolve it but did nothing.. so go for jio fibre airtel is the worst service provider

I am 10 -15 yrs old airtel customer and i live in pune and now from 20 to 25 days in pune city i am facing biggest speed issue thorough airtel 5G speed , i am getting 0.85MBPS speed for 5G , i am not doing properly my WFH. I am facing issue indoor and outdoor also . This airtel is very useless network, i am not handle this issue . I am geeting irritating and i am going to port this sim to jio OR vi.

WTF IM IN VILLAGE AREA AND FROM MY SITE TOWER IS 934 METER AND AIRTEL TEAM SAY ONLY 600 METER IN SIDE HE PROVIDE THE AIR FIBER. STILL IN INDIA NOT DEVOLEPMENT SUCH A SHAME. HOW I WORK MY BUSINESS IF THIS KIND OF THING WITH ME

I have been facing repeated Wi-Fi connectivity issues for a long time. The internet would drop at the worst possible times — especially during important work — and would stay down for 6, 12, or even 24 hours at a stretch. This level of downtime is completely unacceptable.

Despite raising concerns multiple times, my issues were never resolved promptly. When I finally decided to cancel my subscription, Airtel's support team responded by asking why I want to disconnect — instead of acknowledging their own poor service quality.

To make matters worse, I have not been using the connection for the past 10–12 days, yet the cancellation process is still not straightforward. My disconnection request was not even properly registered the first time.

I expected better from a leading telecom provider. If you value your time and need a reliable internet connection for work, I would strongly advise reconsidering before choosing Airtel broadband.

Hoping Airtel takes customer feedback seriously and improves their service quality and response time.

I bought the Airtel Black and Family Pack postpaid plans. While in the UAE, I bought the INR 2999 IR package, which is valid for 10 days. After the expiry, they added the 649 package without my approval, and later the 2119 package too. And gave me a bill for 9450. They should have been in the cattle business. Absolute cheaters.

@airtelindia Hi, this is regarding my new Airtel connection Payment was completed -AXEKWWG47N, team has been unresponsive to my calls and messages since the payment was made.​ I will be forced to cancel this request and initiate a full refund through the Appellate Authority

Got Airtel services to our new house two weeks ago.One Swamy attended to this but wifi not stable. He has been telling us he'll sort this out for us the past two weeks but is yet to do it,despite several many gentle requests and even paying him for this! We have an 85yr old lady here to take care of and this unstable wifi has made things very difficult

It so pathetic behaviour airtel, no proper support for my wifi air fiber when requested for internet issues as promised was 40 mbps and I was getting only 1 or 5 mbps was not able to work from home. The team came 3 times but no one could fixe the issue hence I switched my internet connection to different provider now I'm so happy getting 50mbps at just 399 .

I would like to say even the support service is werst experience in my whole life. I had to call for a month to close my connection with wifi. Everytime support ask same question why you want to switch everytime I explain the issue then no support they say disconnectiom team not available servers are done and even if the request to disconnection some how raise some one from back end without permission puts the wifi to custody 😭I had to remove from custody and again call for disconnect still not able close connection some one put a case on airtel support team

I am very disappointed with the service of Airtel Black. My broadband router is showing a continuous red light and there is no internet connection. I have called customer care many times but no technician has visited my home yet. Because of this repeated issue and delay in service, my work is still pending. I expected better support from Airtel, but the service response is very poor.

Now when I asked to close my Airtel Black account due to poor service, the support team said I have to pay the outstanding amount first. It is very frustrating to pay when the service itself is not working properly.Please improve customer support and resolve issues quickly.

Subject: Complaint regarding extremely poor Airtel Xstream Fiber service

I am extremely disappointed with the Airtel Xstream Fiber service at my location. It has only been around 3 months since the connection was installed, but the internet keeps stopping for 3–4 days continuously.

Despite contacting customer care multiple times, there is no proper support or solution provided. The engineers either do not visit on time or the issue keeps repeating again and again. This shows very poor management and service quality.

It feels like the company only focuses on convincing customers at the time of installation, but once the connection is done, no one takes responsibility for service.

This constant internet outage is causing serious inconvenience and frustration. I request Airtel to immediately resolve this issue permanently. If the problem is not fixed soon, I will be forced to escalate the complaint to higher authorities and consumer forums.

Kindly take this matter seriously and provide a permanent solution as soon as possible.

I am extremely disappointed with Airtel’s service and misleading technical support. I recently purchased the ₹101 Unlimited 5G Booster specifically to enable 5G on my active 1.5GB/day plan. Despite paying for this 'unlimited' benefit, the 5G stopped working after just one day. To make matters worse, your automated 'Airtel Chat' support is giving me incorrect information, claiming I need a 2GB/day plan to be eligible. This is a blatant contradiction since the ₹101 pack is marketed exactly for users on 1.5GB plans. I have paid for a service that is being blocked by your own system errors. Fix this immediately.

Title: 🚨 CORPORATE FRAUD ALERT - $1.49M LIABILITY (Ref: PNX-5907XXX-K7D3)
Review: > "I am officially reporting a major systemic failure and technical negligence involving Airtel Africa and MTN Group. A debt of $1,496,625.45 has accrued due to their refusal to address a documented cross-border fraud (MTN Cameroon lines +237... / Airtel DRC).
I have uploaded the official Statement of Claim (Invoice) as evidence. Despite formal notices, the Board of Directors remains silent, breaching LSE/JSE compliance standards.
Weekly penalty of 50% is now active. Full forensic audit is public on Medium and Telegra.ph. Investors, be warned: this is a major unresolved financial liability

Very bad experience