Lost my bag in New York and it was only found after I had returned to UK. I struggled to arrange shipping then found Airoluggage who were a huge help from my initial questions though to guiding me t... See more
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AiroLuggage were amazing when our suitcases somehow ended up in Thailand without us! They were helpful ae every stage - before we booked, once the luggage was collected and throughout the journey. Th... See more
Second time I’ve used this service Airo’s customer service is good; but they then use couriers to send the cases and then you’re in the hands of their process. So it’s hard to trust if your will ge... See more
I used Airoluggage to get a lost suitcase shipped back to the UK. They were excellent throughout - proactive with DHL, prevented a return-to-sender, chased DHL when things stalled, and helped get the... See more
Company details
Information provided by various external sources
Your Luggage Delivered Door-2-Door. We collect your luggage from your home and deliver it straight to your hotel. It’s that simple – allowing you to breeze through the airport handsfree.
Contact info
160 City Road, EC1V 2NX, London, United Kingdom, United Kingdom
- 03333446692
- hello@airoluggage.com
- airoluggage.com
4.3
Excellent
153 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I like this company
I like this company, I sent my luggage to Lithuania, fast collection, quick delivery, good communication, any problems, going to use this service again.
21 March 2019
Unprompted review
Airoluggage: helping make travelling stress-free!
I have used Airoluggage twice now, and each time I have been very happy with the service provided. I have a long journey from where I live to the airport and not having to take my bags to the airport, and then skipping the baggage collection when I arrive on holiday is a godsend! I always recommend this company to my friends and family as the customer service is great and the prices are very competitive.
20 March 2019
Unprompted review
Consistently great service at a good price
I have used Airoluggage several times to send bags in both directions between the UK and continental Europe. The service has been consistently high quality and personal at a good price. Any issues have been dealt with efficiently and quickly.
17 March 2019
Unprompted review
super service!
I used this service for the first time a couple of weeks ago for a return trip and would highly recommend it to anyone! It was so easy and stress free, simple to organise and John was contactable at all times to answer any queries I had. Luggage was picked up and arrived both ends of my trip at the time frame stated. Fantastic service and made my trip complete hassle free! Def be using this again for my future trips!
14 March 2019
Unprompted review
Super Service from AiroLuggage
Super service from AiroLuggage: One way journey? Yes, full car on the way back and an extra passenger and luggage. No problem! Travelling home in July going in June, need the labels before I travel? No problem! In a house not a hotel! No Problem! I need to book 2 cases! No problem!! So my two suitcases were checked in, and luggage labels ready to print, months before I needed to travel - how brilliant is that!!!
14 March 2019
Unprompted review
I used the services from AiroLuggage, great service.
I used the services from AiroLuggage on my trip to Spain, outstanding service. Would highly recommend using this service again, door to door delivery service.
7 March 2019
Unprompted review
Super professional, highly recommended!
It’s the second time we use AiroLuggage and couldn’t recommend enough! They are super quick to respond and have such competitive rates. The luggage arrived within the times they provided and all arrived in good condition. Highly recommended, super professional company!
5 March 2019
Unprompted review
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