Car hire  Reviews 

72
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

deposit of 1500 not returned 90 days! Airfly car company takes incredible big sum as deposit -1500 eur and this sum is not blocked (reserved) on your account but taken as payment! The car was ret... See more

Company replied

Rated 1 out of 5 stars

The rental service in Marrocco was good, but they do not return deposit of 1500 eur even if there was no accident or any demages and there is clean report. It passed more than month but still no m... See more

Company replied

Rated 5 out of 5 stars

I rented a car from Airfly Car during my stay in the city , and everything was very good : the vehicle was clean, almost new. And running Smoothly as described . Team was very professional and resp... See more

Company replied

Rated 1 out of 5 stars

I returned the car on July 3rd, 2025, in perfect condition. Their staff inspected the vehicle on the spot and confirmed that everything was fine. Despite this, as of September 1st, 2025, I sti... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Ready for your next adventure in Morocco? Whether you’re planning a weekend getaway, a business trip, or just need a reliable ride, we’ve got you covered with our wide selection of vehicles! From sleek sedans to spacious SUVs, find the perfect car to suit your style and needs. Enjoy hassle-free booking, affordable rates, and 24/7 support. Your journey starts here! Book today and hit the road in comfort and style.


Contact info

2.1

Poor

TrustScore 2 out of 5

72 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

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2.1

All reviews

(72)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good Experience

Very good Experience. I have rented a 2022 clio5 diesel, The car was wonderful and the staff were very nice. I will recommend.

2 January 2023
Unprompted review
Car hire  logo

Reply from Car hire

Bonjour ,
Merci infiniment pour votre retour positif ! Nous sommes ravis d'apprendre que votre expérience de location avec nous a été à la hauteur de vos attentes. Votre satisfaction est notre priorité, et vos commentaires nous motivent à continuer d'offrir un service de qualité.

Nous espérons avoir le plaisir de vous accueillir à nouveau pour vos prochains déplacements. N'hésitez pas à nous contacter pour toute nouvelle demande, nous serons heureux de vous aider.

Encore merci pour votre confiance et à très bientôt !

Cordialement,
L’équipe de AIRFLYCAR

Rated 1 out of 5 stars

criminal at work

By far the worst landlord Marocco: the contract is signed on the hood wril who have no office! bail is the highest in the world 1500.-€ and above that the amount is deducted and not blocked it had to be 8 weeks until you sent the money back. be careful of these criminals they are also very rude. Rent a car from well-known brands.

3 October 2022
Unprompted review
Car hire  logo

Reply from Car hire

Thank you for sharing your feedback. We will check whether we can find any trace of your information in our database in order to verify if there is a legitimate booking with us or if this review may not correctly relate to our services. We take all comments seriously and will investigate this matter internally with our team. We continuously review experiences like yours to help improve our services in the future.

Rated 1 out of 5 stars

Car rental company does not return deposit

The rental service in Marrocco was good, but they do not return deposit of 1500 eur even if there was no accident or any demages and there is clean report.
It passed more than month but still no money paid back.
Car rental company Airfly-car in Marrocco

7 November 2022
Unprompted review
Car hire  logo

Reply from Car hire

Thank you for sharing your feedback. We will check whether we can find any trace of your information in our database in order to verify if there is a legitimate booking with us or if this review may not correctly relate to our services. We take all comments seriously and will investigate this matter internally with our team. We continuously review experiences like yours to help improve our services in the future.

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